COO Best Practices for Developing a Strategy using a Balanced Scorecard 101 and Cheat Sheet - Webinar

  • ID: 3048201
  • Webinar
  • Region: Global
  • 60 Minutes
  • ExecSense
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This lesson and expert, Matt Evans (Principal - Matt H. Evans), examine the BSC best practices you as COO need to know, and tips on how to implement.

In this 60-minute session, you will learn:
- What you as COO need to know to develop and refine a custom BSC strategy that suits your particular business and how to understand the value of a scorecard as an early warning system for future shortfalls
- How to use your scorecard as a communication tool with your CEO and executive board in order to get buy in, drive proper strategic decision-making, and deliver results
- How a BSC drives operational improvement throughout an organization, and when used correctly, can actually improve customer experiences
- A handy cheat sheet with the most important tips and techniques that will allow you to immediately begin planning and executing improvements to your operational strategies
- Case studies of other COOs that have had success using a balanced scorecard when developing a strategy and execution plan, what worked best for them, and important lessons learned
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Matt Evans

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