Praise for TRANSFORMATIONAL Governance
"A must–read for nonprofit leaders, Transformational Governance offers a change manual that perfectly combines practical wisdom and research evidence."
Chao Guo, Associate Professor, School of Social Policy & Practice, University of Pennsylvania
"The need to improve nonprofit governance is clear. Gazley and Kissman illustrate the processes of transformational change and provide practical, rigorous advice for practitioners, students, and scholars."
William Brown, Associate Professor and Director, Nonprofit Management Program, Mary Julia and George Jordon Professorship, Bush School of Government & Public Service, Texas A&M University
"This is not another book on the attributes of ideal boards. The rich research results and 14 illuminating case studies will help association leaders take a deep dive into designing, executing, and managing successful governance changes."
Nancy R. Axelrod, Founding President, BoardSource
"Association management is opinion–rich and data–poor. We need more data based on solid research methodology. This book and its companion tools are just what this profession needs!"
J.C. (Chris) Mahaffey, Executive Director, American College of Foot and Ankle Surgeons
Foreword Anne Wallestad, BoardSource v
Introduction and Study Design xiii
Chapter 1 Where Does Board Change Begin? 1
Chapter 2 Change and People 15
Chapter 3 Catalysts and Watersheds 43
Chapter 4 Implementing Change 75
Chapter 5 Leading Sideways: Influencing Change within the Board 115
Chapter 6 Leading Up: The CEO s Opportunity 139
Chapter 7 Leading Forward: The Board Chair s Opportunity 167
Chapter 8 Working with External Consultants 185
Chapter 9 Getting the Most from Assessment and Evaluation 197
Conclusion Strategies and Resources for Success 213
Appendix Tools and Resources 219
About the Authors 253