The world is changing, with a huge economic shift occurring between the developed economies and those that have recently emerged or are on their way. It is vital for leaders everywhere to learn how to navigate this altered landscape skillfully. Previous assumptions must be considered from new vantage points as countries in Asia, Africa, and Latin America assume far greater prominence as key growth markets and sources of talent. Leading Across New Borders challenges common assumptions about critical everyday business topics such as global mindset, outsourcing, team facilitation, diversity and inclusion, due diligence, innovation, ethical integrity, and authentic leadership.
This one–of–a–kind resource looks at examples both from current executives and from high–potential future leaders who are all striving to grow their business, make their operations more efficient, and cultivate future talent. Based on pragmatic, real–world examples, the book addresses the question, What must these leaders do to succeed in global organizations, often while serving many different stakeholders and without direct lines of authority? It demonstrates how successful leaders integrate voices from customers and colleagues around the world into viable solutions.
Most writings on leadership focus on competencies developing individual skills and characteristics to produce better results. Leading Across New Borders focuses instead on key tasks, including knowledge and expertise that global leaders need to perform at the highest level. This book will help you to:
- Combine cultural awareness with subject matter expertise
- Move from outsourcing to leveraging global talent
- Position a matrix team for high performance
- Lead inclusively across multiple aspects of global diversity
- Integrate a cross–border merger or acquisition
- Innovate by combining superior global products, processes, and marketing
- Make difficult ethical choices for a sustainable future
- Find your own center as a leader with an eye to past, present, and future
Grouping these tasks into three areas self and other, team, and organization the book examines current best practices with attention to their limitations in the global workspace, and offers innovative ideas and approaches for producing better results given the new realities of the global economy. Expert wisdom and technical advice come from practical, dedicated people in the field working for companies in a variety of industries and locations.
Additionally, a wealth of hands–on tools and web–based resources enable you to put into practice what you learn:
- The GlobeSmart ProfileSM, a cultural inventory tool for quickly identifying your own cultural patterns based on five dimensions of culture
- Revealing new data gleaned from thousands of responses to the GlobeSmart ProfileSM and two proprietary surveys, the GlobeSmart Teaming AssessmentSM and the GlobeSmart Innovation AssessmentSM
- The Global Team Leader Checklist that highlights requirements for effective teamwork in a matrix organizational context, along with other specific tips and recommendations in each chapter
CHAPTER 1 THE SHIFTING CENTER: EMERGING MARKETS HAVE EMERGED 1
What Is Changing and Why This Matters
CHAPTER 2 GLOBAL TALENT: BEYOND OUTSOURCING 16
Who Global Talent Is, What People Want, and What They Need to Learn
CHAPTER 3 GLOBAL MINDSET: BEYOND CULTURE 35
When Cultural Awareness Is Not Enough
CHAPTER 4 GLOBAL TEAMS: BEYOND FACILITATION 55
Why Matrix Teams Fail and How to Get Better Results
CHAPTER 5 GLOBAL INCLUSION: BEYOND RACE AND GENDER 74
CHAPTER 6 GLOBAL MERGERS AND ACQUISITIONS: BEYOND DILIGENCE 101
The Real Work Needed to Bring People Together and Make Any Deal Worthwhile
CHAPTER 7 GLOBAL INNOVATION: BEYOND PRODUCTS 123
Agility to Innovate on a Global Scale
CHAPTER 8 GLOBAL ETHICS: BEYOND INTEGRITY 148
Conscious Choices to Ensure a Sustainable Future
CHAPTER 9 LEADING FROM YOUR OWN CENTER 165
Integrating Your Own Heritage, Present Awareness, and a Vision for the Future
APPENDIX A TEAMLAUNCH: FOUNDATIONS 183
APPENDIX B ASSESSMENTS FROM APERIAN GLOBAL 194
APPENDIX C RECOMMENDED CASE STUDIES 195
ERNEST GUNDLING is co–founder and managing partner of Aperian Global. He assists clients in creating strategic global approaches to leadership development, organizational change, and relationships with critical business partners. Dr. Gundling works with multicultural executive teams, coaches executives with global responsibilities, and is a sought–after keynote speaker. He also teaches at the Haas School of Business at the University of California, Berkeley, and has authored four previous books as well as numerous other publications. Dr. Gundling holds a BA from Stanford University and MA and PhD degrees from the University of Chicago.
CHRISTIE CALDWELL is the Director of Consulting for Asia Pacific at Aperian Global. Leveraging her business experience in the U.S., Europe, the Middle East, and Asia Pacific, she drives thought leadership and innovative approaches to support clients global talent development needs. Ms. Caldwell conducts research and writes regularly on topics related to globalization, with particular focus on leadership development for high potentials in fast–growth markets. Originally from the United States, she has spent over 14 years as an expatriate in Asia and Europe. She holds an MA degree from Harvard University and also completed an MA program in Chinese Studies at Johns Hopkins School of Advanced International Studies in Nanjing, China.
KAREN CVITKOVICH is a Senior Consultant with Aperian Global and assists clients in the areas of global leadership, teams, negotiations, diversity & inclusion, change management, and post–acquisition integration. Ms. Cvitkovich has worked in more than thirty countries throughout Europe, Asia, the Middle East, and Latin America. She holds a BBA in Business from the University of Massachusetts, and an MS from Lesley University in Training and Organizational Development. In addition, she has gone through CTI Coach Training and a certificate program in Neuro Leadership, and is certified on various psychometrics.