Clinical Communication in Medicine

  • ID: 3335833
  • Book
  • 280 Pages
  • John Wiley and Sons Ltd
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Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume. Endorsed and developed by members of the UK Council of Clinical Communication in Undergraduate Medical Education, it traces the subject to its primary disciplinary origins, looking at how it is practised, taught and learned today, as well as considering future directions.

Focusing on three key areas the doctor–patient relationship, core components of clinical communication, and effective teaching and assessment Clinical Communication in Medicine enhances the understanding of effective communication. It links theory to teaching, so principles and practice are clearly understood.Clinical Communication in Medicine is a new and definitive guide for professionals involved in the education of medical undergraduate students and postgraduate trainees, as well as experienced and junior clinicians, researchers, teachers, students, and policy makers.

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Contributors viii

Foreword xi

1 Introduction 1Jane Kidd

Part 1: The doctor ]patient relationship
Section lead editor: Lorraine M. Noble

2 Introduction to the Doctor Patient Relationship 5Lorraine M. Noble

3 History of the Doctor Patient Relationship 6Annie Cushing

4 Models of the Doctor Patient Consultation 21Alexia Papageorgiou

5 What Is Effective Doctor Patient Communication? Review of the Evidence 30Gregory Makoul and Sandra van Dulmen

6 Patient ]Centredness 40Rosie Illingworth

7 The Impact of Training 49John Skelton

8 The Future of the Doctor Patient Relationship 57Lorraine M. Noble

Part 2: Components of Communication
Section lead editor: Alexia Papageorgiou

Part 2A: Core Tasks in Clinical Communication

9 Overview of Core Tasks in Clinical Communication 69Jonathan Silverman

10 Relationship Building 72Jonathan Silverman

11 Information Gathering and Clinical Reasoning 76Jonathan Silverman

12 Information Sharing and Shared Decision Making 81Jonathan Silverman

13 Communicating about Risk and Uncertainty 87Katherine Joekes

14 Responding to Emotions 91Theano V. Kalavana

15 Breaking Bad News 98Rob Lane

16 Facilitating Behaviour Change through Motivational Interviewing 104Eva Doherty

17 Responding to Medical Error and Complaints 108Lucy Ambrose and Lindsey Pope

Part 2B: Diversity Issues in Clinical Communication and Cultural Diversity

18 Overview of Diversity Issues in Clinical Communication 117Costas S. Constantinou

19 Diversity Issues in Clinical Communication 119Margot Turner and Nisha Dogra

20 The Family Consultation 127Xavier Coll

21 Consulting with Children and Young People 131Xavier Coll

22 The Older Patient 138Andrew Tarbuck

23 End of Life Issues 147Vinnie Nambisan and Jennifer Balls

24 Mental Health Matters 151Jonathan Wilson

Part 2C: Interprofessional Communication

25 Interprofessional Communication and Its Challenges 159Susanne Lindqvist

Part 3: Learning Teaching and Assessment
Section lead editor: Jo Brown

26 Introduction to Learning Teaching and Assessment 171Jo Brown

27 The History of Clinical Communication Teaching 172Victoria Bates Jonathan Reinarz and Connie Wiskin

Part 3A: Models of Learning

28 Behaviourism as a Way of Learning 181Jo Brown

29 Situated and Work ]Based Learning 186Jo Brown

30 Experiential Learning 193Jan van Dalen

31 Transformative Learning and High ]Fidelity Simulation 200Wesley Scott ]Smith

32 Reflective Practice 206Sally Quilligan

33 Models of Feedback 211Catherine J. Williamson Jill Dales and John Spencer

Part 3B: The Assessment of Communication

34 Introduction to Assessment in Communication 221Jane Kidd

35 Assessing Performance 233Connie Wiskin and Janet Lefroy

36 Workplace ]Based Assessment 241Jane Kidd and Janet Lefroy

Part 4: Afterword

37 Afterword 251Jo Brown Lorraine M. Noble Alexia Papageorgiou and Jane Kidd

Index 252

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"From being proactive to skills that come into play when handling emergencies, Clinical Communication in Medicine discusses all kinds of scenarios and options, contrasting different coping strategies and approaches, and should be required reading for any medical student." (California Bookwatch, 2016)

"The result is a scholarly yet accessible blend of history, social science, and medical and psychological insights recommended for anyone working in a clinical medical setting." (Donovan′s Literary Services 2016)

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