PRAISE FOR THE TRUTH ABOUT EMPLOYEE ENGAGEMENT
"This is a page–turner that unravels the mystery of job satisfaction for any manager. Whether you manage six or sixty thousand people, it is essential reading."
Trevor Fetter, president and CEO, Tenet Healthcare Corporation
"In a sea of generic books on employee engagement and empowerment, Lencioni throws us a life preserver. His book is a masterful tale which I highly recommend to leaders and anyone else trying to build more personal satisfaction in their work."
Kevin D. Wilde, vice president, chief learning officer, General Mills, Inc.
"Lencioni provides a powerful message to all who lead people, one that will produce exceptional loyalty and results. This simple book can make a huge difference."
Robert W. Savage, chief operating officer, Taco Bell Corporation
"I love this clever and insightful book! It will remind any manager, at any level, why they became a manager in the first place."
Greg Cross, senior vice president, Hilton Hotels Corporation
"Don′t let the simplicity of his message fool you. Lencioni provides powerful, practical real–world solutions for improving results by putting people first. I found many new ideas for self–improvement that I can′t wait to try!"
Jeff Lamb, vice president, people and leadership development, Southwest Airlines
Part One: The Manager 5
Part Two: Retirement 21
Part Three: The Experiment 59
Part Four: Going Live 167
The Miserable Job 217
The Cost of Misery 219
The Three Signs 221
The Benefits and Obstacles of
Managing for Job Fulfillment 224
Exploring and Addressing the
Causes of Job Misery 229
Case Studies 239
Taking Action 250
The Ministry of Management 253
About the Author 259