This report also explores the “coopetition strategy” adopted by BPM service providers, RPA technology vendors, and specialist technology integrators and the various options it results in for a BPM buyer. It also takes a look at the future implications of RPA on the BPM industry.
2. Introduction and RPA definition
3. RPA business case and challenges
4. Current market adoption and future outlook
5. RPA supplier ecosystem and operating models
6. Case studies and learnings from early adopters
7. Future implications of RPA on BPM industry - a new world order