The UX Book, Second Edition: Designing a Quality User Experience excels with its comprehensive exploration of designing interaction that ensures a quality user experience. Combining breadth, depth and practical applications, this book takes a time-tested process-and-guidelines approach that not only provides readers with actionable methods and techniques, but also helps them retain a firm grounding in human-computer interaction (HCI) concepts and theory. The authors guide users through the UX lifecycle process, including contextual inquiry and analysis, requirements extraction, design ideation and creation, practical design production, prototyping, and UX evaluation.
Throughout this updated edition, the authors provide an increased emphasis on design, along with new chapters on Information Architecture. Students and practitioners alike will learn how to create and refine interaction designs that ensure a quality user experience.
- A comprehensive textbook for UX/HCI/Interaction Design students readymade for the classroom, complete with instructors' manual, dedicated web site, sample syllabus, examples, exercises, lecture slides
- Features HCI theory, process, practice, and a host of real world stories and contributions from industry luminaries to prepare students for working in the field
- The only HCI textbook to cover agile methodology, design approaches, and a full, modern suite of classroom material (stemming from tried and tested classroom use by the authors)
PART 1. INTRODUCTION 1. What is UX and UX design? 2. The Wheel: UX processes, lifecycles, methods, and technique 3. Scope, rigor, complexity, and project perspectives 4. Agile lifecycle processes and the Funnel Model of Agile UX 5. Prelude to the process chapters 6. Background: Introduction
PART 2. UNDERSTAND NEEDS 7. Usage research data elicitation 8. Usage research data analysis 9. Usage research data modeling 10. UX design requirements: User stories and requirements 11. Background: Understand Needs
PART 3. DESIGN SOLUTIONS 12. The nature of UX design 13. Bottom-up vs. top-down design 14. Generative design: Ideation, sketching, and critiquing 15. Mental models and conceptual design 16. Designing the ecology and a pervasive information architecture 17. Designing the interaction 18. Designing for emotional impact 19. Background: Design
PART 4. PROTOTYPE CANDIDATES 20. Prototyping
PART 5. EVALUATE UX 21. UX evaluation methods and techniques 22. UX evaluation: UX goals, metrics, and targets 23. Preparation for empirical UX evaluation 24. Empirical data collection methods and techniques 25. Analytical data collection methods and techniques 26. UX Evaluation: Data analysis 27. UX evaluation: Reporting results 28. Background: UX evaluation
PART 6. AGILE UX AND CONNECTIONS TO AGILE SE 29. Connecting agile UX with agile software development 30. Background: Agile connections
PART 7. AFFORDANCES AND DESIGN GUIDELINES 31. Affordances in UX design 32. The interaction cycle 33. UX design guidelines 34. Background: Affordances and UX design principles
Rex Hartson is a pioneer researcher, teacher, and practitioner-consultant in HCI and UX. He is the founding faculty member of HCI (in 1979) in the Department of Computer Science at Virginia Tech. With Deborah Hix, he was co-author of one of the first books to emphasize the usability engineering process, Developing user interfaces: Ensuring usability through product & process. Hartson has been principle investigator or co-PI at Virginia Tech on a large number of research grants and has published many journal articles, conference papers, and book chapters. He has presented many tutorials, invited lectures, workshops, seminars, and international talks. He was editor or co-editor for Advances in Human-Computer Interaction, Volumes 1-4, Ablex Publishing Co., Norwood, NJ. His HCI practice is grounded in over 30 years of consulting and user experience engineering training for dozens of clients in business, industry, government, and the military.
Pyla, Pardha S.
Pardha S. Pyla is a Senior User Experience Specialist and Interaction Design Team Lead at Bloomberg LP. Before that he was a researcher and a UX consultant. As an adjunct faculty member in the Department of Computer Science at Virginia Tech he worked on user experience methodologies and taught graduate and undergraduate courses in HCI and Software Engineering. He is a pioneer researcher in the area of bridging the gaps between software engineering and UX engineering lifecycle processes.