ITIL Foundation Online Training - Webinar

  • ID: 3631606
  • Webinar
  • Region: Global
  • 18 Hours
  • Redstone Learning
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This course is designed for IT Professionals who would like to learn ITIL and take the ITIL exam. The course includes the ITIL Foundation eLearning Course, plus the ITIL Foundation Exam Preparation eLearning Course.

This advanced bundle for IT Professionals who currently use or plan to use ITIL and are interested in becoming an expert in ITIL Best Practices.

Theory + Practice = ITIL Best Practices

This bundle has been designed around the ITIL Foundation eLearning course, which provides a scenario-driven, engaging learning enviroment - with a mix of theory and practical knowledge.
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Curriculum:

- Course Introduction
- Service Management as a Practice
- Service Lifecycle
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- Technology and Architecture
- Competence and Training
- Exam Preparation Guide
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