Global IT spending by Online Service and Application Market 2016-2020

  • ID: 3633338
  • Report
  • Region: Global
  • 88 pages
  • TechNavio
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Groceries, Travel, Cabs or Entertainment: Where Do you Spend Money Online?

FEATURED COMPANIES

  • Ciklum
  • Dolphin Dynamics
  • HP
  • JDA Software
  • NetSuits
  • Salesforce
  • MORE
About IT spending by Online Service and Application

The advent of new technologies such as LBS has opened new horizons for end-users and has changed buying behavior of consumers. Retailers are refocusing their business strategies to integrate online and offline media to create a seamless and personalized omnichannel customer experience.

Digital channels significantly influence purchase decisions of consumers. Shoppers use smartphones to read product reviews and compare prices. Increased Internet penetration and improved bandwidth have spurred the use of smartphones, which in turn, is accentuating e-commerce businesses. We expect a boom in online commerce to have a cascading effect on online grocery sales.

Currently, IT vendors provide e-commerce tools with built-in substitution management capabilities to provide alternative options for sold-out products in a bid to mitigate inventory clearance risks. They provide solutions for synchronizing in-store, and an online price variation as pricing for perishable goods is highly volatile. Also, they provide solutions for integrating order management systems with backend systems and analytics tools to streamline online order management.

The analysts forecast the global IT spending by online service and application market to grow at a CAGR of 20% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global IT spending by online service and application market for 2016-2020. To calculate the market size, the report considers the revenue generated from end-users, including OTAs, cab aggregators, e-grocers, food delivery service providers, massive open online course (MOOC) service providers, and infotainment service providers.

The market is divided into the following segments based on geography:
- Americas
- APAC
- EMEA

The report, Global IT spending by Online Service and Application Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- Cisco
- HP
- IBM
- Oracle

Other prominent vendors
- Ciklum
- Citrus Pay
- CRS Technologies
- Demandware
- Dolphin Dynamics
- eBay-GSI Commerce
- eCare Technology Labs
- Expert Travel Services
- FDS
- HubSpot
- Hybris
- Infosys
- JDA Software
- Lemax
- MapmyIndia
- Microsystem
- mTrip
- NetSuits
- PayU
- PcVoyages 2000
- Qtech Software
- Salesforce
- Technoheaven Consultancy
- TourSys Solutions
- Tramada Systems
- TravelCarma
- Trip Solutions
- Web Booking Expert
- Zaakpay

Market drivers
- Accessibility to mobile booking apps
- For a full, detailed list, view the full report

Market challenges
- Regulatory and political pressures
- For a full, detailed list, view the full report

Market trends
- Adoption of in-app payment systems and integration with digital wallets
- For a full, detailed list, view the full report

Key questions answered in this report
- What will the market size be in 2020 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

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FEATURED COMPANIES

  • Ciklum
  • Dolphin Dynamics
  • HP
  • JDA Software
  • NetSuits
  • Salesforce
  • MORE
PART 01: Executive summary
  • Highlights
PART 02: Scope of the report
  • Market overview
  • Top-vendor offerings
PART 03: Market research methodology
  • Research methodology
  • Economic indicators
PART 04: Introduction
  • Key market highlights
  • Market overview
  • Market size and forecast
  • Five forces analysis
PART 05: Market segmentation by products
  • Global IT spending by online services and application market by products
PART 06: Market segmentation by end-user
  • Global IT spending by online services and application market by end-user
  • IT spending by OTA
  • IT spending by e-grocers
  • IT spending by food delivery marketplace
  • IT spending by infotainment service provider
  • IT spending by cab aggregator
  • IT spending by MOOC service provider
  • IT spending by other segment
PART 07: Segmentation by geography
  • Geographical segmentation of global IT spending by online services and application market
  • Americas
  • EMEA
  • APAC
PART 08: Market drivers

PART 09: Impact of drivers

PART 10: Market challenges

PART 11: Impact of drivers and challenges

PART 12: Market trends

PART 13: Vendor landscape
  • Competitive scenario
  • Prominent vendors
  • Other prominent vendors
PART 14: Key vendor analysis
  • Cisco
  • HP
  • IBM
  • Oracle
PART 15: Appendix
  • List of abbreviations
PART 16: About the Author

List of Exhibits
Exhibit 01: Product offerings
Exhibit 02: Global IT spending by online service and application market 2015-2020 ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Global IT spending by online services and application market by product 2015
Exhibit 05: Global IT spending by online services and application market by end-user 2015
Exhibit 06: Global IT spending by online services and application market by end-user 2015-2020
Exhibit 07: Global IT spending by OTA 2015-2020 ($ billions)
Exhibit 08: IT spending by e-grocers 2015-2020 ($ billions)
Exhibit 09: Global IT spending by food delivery market 2015-2020 ($ millions)
Exhibit 10: Global IT spending by infotainment service provider
Exhibit 11: Global IT spending by can aggregator market 2015-2020
Exhibit 12: Global IT spending by MOOC service provider 2025-2020 ($ millions)
Exhibit 13: Global IT spending by others
Exhibit 14: Geographical segmentation of global IT spending by online services and application market 2015
Exhibit 15: Geographical segmentation of global IT spending by online services and application market 2015-2020
Exhibit 16: IT spending by online services and application market in Americas ($ billions)
Exhibit 17: IT spending by online service and application market in EMEA 2015-2020 ($ billions)
Exhibit 18: IT spending by online services and applications in APAC 2015-2020 ($ billions)
Exhibit 19: Impact of drivers
Exhibit 20: Impact of drivers and challenges
Exhibit 21: Other prominent vendors
Exhibit 22: Cisco: Business segmentation
Exhibit 23: Cisco: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 24: Cisco: Geographical segmentation by revenue 2014
Exhibit 25: Cisco: Recent developments
Exhibit 26: HP: Business segmentation by revenue 2014
Exhibit 27: HP: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 28: HP: Geographical segmentation by revenue 2014
Exhibit 29: HP: IT services offerings
Exhibit 30: HP: Recent developments
Exhibit 31: IBM: Product portfolio
Exhibit 32: IBM: Business segmentation by revenue 2014
Exhibit 33: GTS segment by revenue 2013 and 2014 ($ billions)
Exhibit 34: GBS segment by revenue 2013 and 2014 ($ billions)
Exhibit 35: IBM: IT service offerings:
Exhibit 36: IBM: Recent developments
Exhibit 37: Oracle: Business segmentation by revenue 2015
Exhibit 38: Oracle: Business segmentation by revenue 2014 and 2015 ($ billions)
Exhibit 39: Oracle: Geographical segmentation by revenue 2015
Exhibit 40: Oracle: IT services offerings
Exhibit 41: Oracle: Recent developments
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FEATURED COMPANIES

  • Ciklum
  • Dolphin Dynamics
  • HP
  • JDA Software
  • NetSuits
  • Salesforce
  • MORE
New Report Released: – Global IT spending by Online Service and Application Market 2016-2020

The author of the report recognizes the following companies as the key players in the Global IT spending by Online Service and Application Market: Cisco, HP, IBM, and Oracle.

Other Prominent Vendors in the market are: Ciklum, Citrus Pay, CRS Technologies, Demandware, Dolphin Dynamics, eBay-GSI Commerce, eCare Technology Labs, Expert Travel Services, FDS, HubSpot, Hybris, Infosys, JDA Software, Lemax, MapmyIndia, Microsystem, mTrip, NetSuits, PayU, PcVoyages 2000, Qtech Software, Salesforce, Technoheaven Consultancy, TourSys Solutions, Tramada Systems, TravelCarma, Trip Solutions, Web Booking Expert, and Zaakpay.

Commenting on the report, an analyst from the research team said: “In-app payment systems through digital wallets have replaced cash payment systems for cab riders as they allow convenient payment modes for customers. The increase in user base for mobile applications has changed the payment system for cab aggregators significantly. Money can be loaded in digital wallets, and the service charge is automatically deducted at the destination point without the need for the two-way authentication process.”

According to the report, tourists use smartphones, tablets, and connected devices for travel booking, smart assistance, social media postings, and blogging. OTAs provide mobile phone applications to customers for travel management. Widespread adoption of in-app advertisements requires technologies such as Google Ad Word, which results in travel companies to invest in application development software and services. To achieve better customer satisfaction, a large number of enterprises are significantly investing in developing mobile phone features that are user-friendly and offer advanced features.

Further, the report states that a majority of on-demand online service providers employ workers on contract basis such as cab aggregators, food delivery teams, and e-grocers. Over the past three years, cab aggregators are finding it difficult to attract casual workers due to regulatory pressure.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
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- Cisco
- HP
- IBM
- Oracle
- Ciklum
- Citrus Pay
- CRS Technologies
- Demandware
- Dolphin Dynamics
- eBay-GSI Commerce
- eCare Technology Labs
- Expert Travel Services
- FDS
- HubSpot
- Hybris
- Infosys
- JDA Software
- Lemax
- MapmyIndia
- Microsystem
- mTrip
- NetSuits
- PayU
- PcVoyages 2000
- Qtech Software
- Salesforce
- Technoheaven Consultancy
- TourSys Solutions
- Tramada Systems
- TravelCarma
- Trip Solutions
- Web Booking Expert
- Zaakpay.
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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