Monetizing B2B2X Partner Relationships: It's Complex and It's Not for Everyone

  • ID: 3672812
  • Report
  • Region: Global
  • 12 Pages
  • Frost & Sullivan
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The report highlights how some CSPs are addressing the multifaceted monetization needs of their growing customer base and the partner ecosystems that are rapidly bringing higher customer value to previously network only services. The report concludes with a customer example supported by one business solution supplier - CSG International - which addresses the monetization of complex B2B2X value chains through what it calls Multi-Dimensional Charging.

Communications service provider (CSP) revenue from fixed-line voice and data has been in global decline for some time. Mobile voice and data is trending the same way. New revenue streams, not just cost controls, must offset these losses and the expenses from an increasing volume of data that traverses all CSP networks.

New customer service offerings are driving the need for faster network technology, greater load carrying capacity, vastly improved energy consumption targets, and a reduction in the latency of any network delivery pathway. These requirements are pushing the development of 5G, which will be a mobile operator deployment focus for the next several years.
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1. Introduction
2. Why Service Usage Accountability Matters: The CSP Opportunity
3. Monetizing Service Complexity Yields Positive Results
4. The Last Word
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