2016 Healthcare Benchmarks: Digital Health - Product Image

2016 Healthcare Benchmarks: Digital Health

  • ID: 3675154
  • Report
  • 40 pages
  • Healthcare Intelligence Network
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70% of 2016 Survey Respondents Have a Digital Health Strategy
In this inaugural survey on digital health, 106 healthcare organizations weighed in on program goals, platforms, development strategies, target populations and health conditions, patient engagement metrics, results and challenges in response to a February 2016 survey.

Digital health, also referred to as 'connected health,' leverages technology to help identify, track and manage health problems and challenges faced by patients. Person-centric health management is slowly acknowledging the device-driven lives of patients and health plan members and incorporating these tools into care delivery and management efforts.

2016 Healthcare Benchmarks: Digital Health examines program goals, platforms, components, development strategies, target populations and health conditions, patient engagement metrics, results and challenges reported by more than 100 healthcare organizations responding to the February 2016 Digital Health survey by the Healthcare Intelligence Network.

This 40-page report assembles hundreds of metrics on digital health strategies from hospitals, health insurers, physician practices and other responding organizations, charting the growth of digital health and its expanding role in population health management.

Breaking down findings by high-responding industry sectors, this report includes the following data points:

- Prevalence of current and future digital health initiatives;
- Primary goals of digital health programs, including enhancement of patient experience, population health, health behavior change, and more;
- Favored digital health delivery platforms;
- Program components, including feedback on availability of online tools, healthcare wearables, remote monitoring, and more;
- Preferred development paths (in-house versus outsourced);
- Patient populations and health conditions targeted by digital health initiatives;
- Health data and activities monitored by digital health;
- Patient engagement benchmarks, by population percentage and risk stratification;
- Principal responsibility for digital health;
- Most effective digital health processes, tools and workflows;
- Top challenges to digital health implementation;
- Results and ROI from digital health programs to date;
- Impact of digital health on key healthcare metrics, including healthcare access, self-management, patient satisfaction and experience, behavior change, utilization and other benchmarks;
- The complete February 2016 Digital Health Strategies survey tool;
and much more.

This benchmark report is designed to meet the business and planning needs of health plans, managed care organizations, physician organizations, health systems, and others by providing critical benchmarks on digital health strategies.

This report is part of the Healthcare Benchmarking series, which provides continuous qualitative data on industry trends to empower healthcare companies to assess strengths, weaknesses and opportunities to improve by comparing organizational performance to reported metrics.
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Executive Summary

Survey Highlights

Key Findings

Program Components

Results and ROI

Most Effective Tools, Processes and Work Flows

About the Survey

Respondent Demographics

Using This Report

Responses by Sector

The Hospital/Health System Perspective

The Health Plan Perspective

Respondents in Their Own Words

Most Effective Tool, Workflow or Protocol

Most Successful Digital Health Strategy to Date

Details of Future Programs

Conclusion

Responses to Questions

Figure 1: All - Current Digital Health Strategy
Figure 2: All - Planned Digital Health Strategy
Figure 3: All - Future Digital Health Role
Figure 4: All - Anticipated Digital Health Gains
Figure 5: All - Digital Health Platforms
Figure 6: All - Program Components
Figure 7: All - Digital Health Development
Figure 8: All - Targeted Populations
Figure 9: All - Targeted Health Conditions and Concerns
Figure 10: All - Monitored Health Data and Activities
Figure 11: All - Population Engagement Percentage
Figure 12: All - Population Engagement by Risk
Figure 13: All - Primary Responsibility for Digital Health
Figure 14: All - Program ROI
Figure 15: All - Top Digital Health Challenge
Figure 16: All - Digital Health Impact
Figure 17: All - Organization Type
Figure 18: Hospitals - Current Digital Health Strategy
Figure 19: Hospitals - Planned Digital Health Strategy
Figure 20: Hospitals - Future Digital Health Role
Figure 21: Hospitals - Anticipated Digital Health Gains
Figure 22: Hospitals - Digital Health Platforms
Figure 23: Hospitals - Program Components
Figure 24: Hospitals - Digital Health Development
Figure 25: Hospitals - Targeted Populations
Figure 26: Hospitals - Targeted Health Conditions and Concerns
Figure 27: Hospitals - Monitored Health Data and Activities
Figure 28: Hospitals - Population Engagement Percentage
Figure 29: Hospitals - Population Engagement by Risk
Figure 30: Hospitals - Primary Responsibility for Digital Health
Figure 31: Hospitals - Program ROI
Figure 32: Hospitals - Top Digital Health Challenge
Figure 33: Hospitals - Digital Health Impact
Figure 34: Health Plans - Current Digital Health Strategy
Figure 35: Health Plans - Planned Digital Health Strategy
Figure 36: Health Plans - Future Digital Health Role
Figure 37: Health Plans - Anticipated Digital Health Gains
Figure 38: Health Plans - Digital Health Platforms
Figure 39: Health Plans - Program Components
Figure 40: Health Plans - Digital Health Development
Figure 41: Health Plans - Targeted Populations
Figure 42: Health Plans - Targeted Health Conditions and Concerns
Figure 43: Health Plans - Monitored Health Data and Activities
Figure 44: Health Plans - Population Engagement Percentage
Figure 45: Health Plans - Population Engagement by Risk
Figure 46: Health Plans - Primary Responsibility for Digital Health
Figure 47: Health Plans - Program ROI
Figure 48: Health Plans - Top Digital Health Challenge
Figure 49: Health Plans - Digital Health Impact

Appendix A: 2016 Digital Health Survey Tool
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[Our most significant digital health success] is that we link with remote locations and consulting patients, which is very effective and increases access to care for distance populations.”
Hospital/Health System

“A healthcare portal and feedback from the patients [are our most effective digital health tools].”
Health Plan

“Prevention and self-control of clinical parameters to promote wellness before appearing illnesses [are our most effective digital health work flows].”
Technology provider

“Digital health has provided access to care and improved efficiency and patient care.”
Hospital/Health System
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