The book documents proven techniques in disability management for practitioners in the field. It introduces the first theoretical model in this developing profession and provides practical examples on how to implement and manage an effective disability management program.
The approach commences with an overview and the history of disability management as a developing practice area. The authors establish a theoretical base for disability management to guide the activities of practitioners in the field. They then translate the theory into action paradigms and address important issues around the disability management process including role definitions and discussions on key components. The disability management process, including claim initiation, claims management, return to work and rehabilitation, will be discussed. The important aspects of data analysis and quality assurance in program evaluation for this field are also considered.
The book addresses the core aspects of disability management knowledge, skills and capabilities and reviews in detail the factors that influence the ability to effectively perform disability management in today's workplaces. It also looks at the interaction of the workplace organization.
1. History and Evaluation of Disability Management
2. Components of Disability Management
3. A Conceptual Model for Disability Management
4. Disability Management in the Organization
5. Disability Management and Prevention
6. Program Development
7. Early Intervention
8. Claim Initiation
9. Claim and Care Management
10. Return to Work
12. Duty to Accommodate
13. Program Evaluation
15. Ethics in Disability Management
16. Future Trends in Disability Management
Scott, Liz R. Principal, Organizational Solutions, Ontario, Canada.