The book meets the student's needs, and is specifically tailored to nurses. It interweaves theoretical concepts of communication into the analysis of everyday nursing situations. This approach makes the book more interesting to read and has the added benefit of encouraging reflective practice.
After reading and studying this book, students and qualified staff should be better able to make sense of face-to-face communication and know how their interactions can be improved.
Gates, Bob Head of Learning Disability, Faculty of Health and Human Sciences, Thames Valley University, Berkshire, UK.
Kenworthy, Neil Formerly Director of PNK Associates, Lincoln, UK.