The revised and updated seventh edition of Health Professional and Patient Interaction emphasizes respectful interactions in a wide range of health care settings. Strategies for effectively communicating with patients of all ages, as well as abusive, depressed and impaired patients, are illustrated through examples and various scenarios.
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1. Respect: The Difference it Makes
2. Respect in the Organizational Settings of Health Care
3. Respect in a Diverse Society
Part II: Respect for Yourself
4. Respect for Yourself during Your Student Years
5. Respect for Yourself in Your Professional Capacity
Part III: Respect for the Patient's Situation
6. Respect for Challenges Facing Patients
7. Respect for the Patient's Significant Relationships
Part IV: Respect through Communication
8. The Patient's Story
9. Respectful Communication in an Information Age
Part V: Components of Respectful Interaction
10. Professional Relatedness Built on Respect
11. Professional Boundaries Guided by Respect
NEW! Part VI: Some Special Challenges
12. Respectful Interaction When the Patient is Dying
13. Respectful Interaction in Difficult Situations
Part VII: Respectful Interaction Across the Life Span
14. Respectful Interaction: Working with Newborns, Infants, Toddlers, or Preschoolers
15. Respectful Interaction: Working with Children and Adolescents
16. Respectful Interaction: Working with Adults
17. Respectful Interaction: Working with Older Adults
Haddad, Amy M. Professor, Center for Health Policy and Ethics, Department of Pharmaceutical and Administrative Sciences, School of Allied Health Professions, Creighton University Medical Center, Omaha, NE.
Doherty, Regina F. Associate Professor, Occupational Therapy Department, School of Health and Rehabilitation Sciences, MGH Institute of Health Professions, Boston, MA; Senior Occupational Therapist, Massachusetts General Hospital, Boston, MA.