7 Managing Talent
10 What Is a Talent Conversation?
11 Knowing Your Talent
21 The ACS Development Model
23 Preparing for the Conversation
27 Delivering the Conversation
30 Last Words
31 Suggested Readings
32 Key Point Summary
Roland Smith is a senior faculty member at CCL′s Colorado Springs campus. He teaches the Leadership at the Peak program and several custom programs. He directs research dealing with global talent sustainability and senior executive success. He holds a bachelor′s degree in finance and a master′s degree in instructional and performance technology from Boise State University, and a Ph.D. from the University of Idaho.
Michael Campbell is a senior research analyst at CCL′s Colorado Springs campus. He conducts research on talent management and succession management, and manages CCL′s leadership assessment database. He holds a B.S. in business and marketing from the University of Colorado at Colorado Springs.