Global General and Administrative Outsourcing Market 2016-2020

  • ID: 3775997
  • Report
  • Region: Global
  • 73 pages
  • TechNavio
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FEATURED COMPANIES

  • Accenture
  • Aon Hewitt
  • EXL Services
  • GEP
  • HP
  • Infosys
  • MORE
About the General and Administrative Outsourcing (GAO) Market

With fast changing technological trends, companies need to adopt best practices, new technologies, or transform business models. For instance, growing pressure to optimize business performance has forced many finance executives to look for new strategies that include outsourcing F&A-based services. These factors have made companies operating business in several industry verticals to look for new strategies to align people, operate process, and technologies.

Organizations adopt advanced IT solutions such as cloud computing, analytics, virtualization, mobility solutions, and digital technologies. The digital transformation in the BFSI, healthcare, telecom, and manufacturing sectors requires efficient planning processes to manage G&A costs. BPO is not new to the IT industry, and many organizations have partially or wholly outsourced their functions such as F&A and HR. Organizations facing difficulties in managing G&A expenses require G&A outsourcing services. The G&A cost applies to each of the functional department, which increases over a particular time frame.

The analysts forecast the global general and administrative outsourcing (GAO) market to grow at a CAGR of 3.5% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global general and administrative outsourcing (GAO) market for 2016-2020. To calculate the market size, we consider revenue generated from BPO vendors that offer GAO solutions. We also consider the total contract value (TCV) of GAO contracts awarded to vendors to provide GAO solutions.

The market is divided into the following segments based on geography:
- Americas
- APAC
- EMEA

The report, Global General and Administrative Outsourcing (GAO) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- Accenture
- Capgemini
- IBM
- Infosys
- TCS

Other prominent vendors
- ADP
- Aon Hewitt
- Cognizant Technology Solutions
- EXL Services
- Genpact
- GEP
- HCL Technologies
- HP
- NGA HR
- WNS
- Xerox

Market drivers
- Need to standardize and optimize business
- For a full, detailed list, view the full report

Market challenges
- Shortage of skilled GAO IT professionals
- For a full, detailed list, view the full report

Market trends
- Increased adoption of analytics
- For a full, detailed list, view the full report

Key questions answered in this report
- What will the market size be in 2020 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

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FEATURED COMPANIES

  • Accenture
  • Aon Hewitt
  • EXL Services
  • GEP
  • HP
  • Infosys
  • MORE
PART 01: Executive summary
  • Highlights
PART 02: Scope of the report
  • Market overview
  • Countries covered
  • Top-vendor offerings
PART 03: Market research methodology
  • Research methodology
  • Economic indicators
PART 04: Introduction
  • Key market highlights
PART 05: Market landscape
  • Market overview
  • Market size and forecast
  • Five forces analysis
PART 06: Market segmentation by solutions
  • Global GAO market by solutions
  • FAO
  • Recruitment process outsourcing (RPO)
  • Payroll outsourcing
  • Procurement outsourcing
PART 07: Geographical segmentation
  • Global GAO market by geography
  • Americas
  • EMEA
  • APAC
PART 08: Market drivers
  • Need to outsource indirect procurement functions
  • Need to standardize and optimize business process
  • Drive for multi-process outsourcing services
  • Cost control through innovative technologies
PART 09: Impact of drivers

PART 10: Market challenges
  • System integration and interoperability issues
  • Shortage of skilled IT professionals
  • Lack of control over outsourced G&A process
PART 11: Impact of drivers and challenges

PART 12: Market trends
  • Increased adoption of analytics
  • Emergence of RPA
  • Upsurge of BPaaS
  • Rise of AI
PART 13: Vendor landscape
  • Competitive scenario
  • Other prominent vendors
PART 14: Key vendor analysis
  • Accenture
  • Capgemini
  • IBM
  • Infosys
  • TCS
PART 15: Appendix
  • List of abbreviations
PART 16: About the Author

List of Exhibits
Exhibit 01: Global GAO market
Exhibit 02: Countries covered for market analysis
Exhibit 03: Product offerings
Exhibit 04: Global GAO market 2015-2020 ($ billions)
Exhibit 05: Five forces analysis
Exhibit 06: Global FAO market 2015-2020 ($ billions)
Exhibit 07: Global RPO market 2015-2020 ($ billions)
Exhibit 08: Global payroll outsourcing market 2015-2020 ($ billions)
Exhibit 09: Global RPO market 2015-2020 ($ billions)
Exhibit 10: Global GAO market by geography 2015
Exhibit 11: Impact of drivers
Exhibit 12: Impact of drivers and challenges
Exhibit 13: Other prominent vendors
Exhibit 14: Accenture: BPO service offerings
Exhibit 15: Accenture: Financial and accounting BPO services
Exhibit 16: Accenture: P2P solutions
Exhibit 17: Accenture: HR outsourcing services
Exhibit 18: Accenture: SWOT analysis
Exhibit 19: Capgemini: BPO services
Exhibit 20: Capgemini: F&A services
Exhibit 21: Capgemini: Procurement solution
Exhibit 22: Capgemini: SWOT analysis
Exhibit 23: IBM: BPO services
Exhibit 24: IBM: Source-to-pay solutions and services
Exhibit 25: IBM: BPaaS offerings
Exhibit 26: IBM: SWOT analysis
Exhibit 27: Infosys: Business process services
Exhibit 28: Infosys: Outsourcing services
Exhibit 29: Infosys: SWOT analysis
Exhibit 30: TCS: Business process services
Exhibit 31: TCS: F&A services
Exhibit 32: TCS: HR services
Exhibit 33: TCS:
Exhibit 34: Supply chain management services
Exhibit 35: TCS: SWOT analysis
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FEATURED COMPANIES

  • Accenture
  • Aon Hewitt
  • EXL Services
  • GEP
  • HP
  • Infosys
  • MORE
New Report Released: – Global General and Administrative Outsourcing (GAO) Market 2016-2020

The author of the report recognizes the following companies as the key players in the global general and administrative outsourcing (GAO) market: Accenture, Capgemini, IBM, Infosys, and TCS.

Other Prominent Vendors in the market are: ADP, Aon Hewitt, Cognizant Technology Solutions, EXL Services, Genpact, GEP, HCL Technologies, HP, NGA HR, WNS, and Xerox.

Commenting on the report, an analyst from the research team said: “A trend propelling market growth is the increased adoption of analytics. Increased complexities in the global supply chain and distribution systems have compelled organizations to reduce administrative costs by deploying operational analytics solutions. BPO firms are trying to win new contracts from their client firms through supply chain analytics service offerings, and consequently, there is an upsurge in the growth in the analytics BPO market. Analytics solutions help organizations reduce administrative expenditure through statistical modeling and data science technology. For instance, EXL helps clients simplify their business process and identify problems in the supply chain management systems through advanced data mining technology.”

According to the report, a key growth driver is the need to standardized and optimize business processes. The majority of MNCs are standardizing and consolidating payroll structure and F&A services into one platform through service providers. The rising number of global and local companies has created the need for automation and administration consolidation by moving to shared services to achieve business efficiencies. This requires consistency of processes, technology, and services to achieve increased efficiency. However, this has increased competition among service providers to add more value to their offerings and focus on innovative solutions.

Further, the report states that one challenge that could hamper market growth is the shortage of skilled IT professionals.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
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- Accenture
- Capgemini
- IBM
- Infosys
- TCS
- ADP
- Aon Hewitt
- Cognizant Technology Solutions
- EXL Services
- Genpact
- GEP
- HCL Technologies
- HP
- NGA HR
- WNS
- Xerox
Note: Product cover images may vary from those shown
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