Blueprint Report: Mortgage As a Service

  • ID: 3783266
  • Report
  • Region: Global
  • HfS Research
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The Delivery of Industry Specific BPO Services for Mortgage Origination and Servicing Processes in Residential and Commercial Markets

FEATURED COMPANIES

  • Accenture
  • Cognizant
  • Genpact
  • Infosys
  • ISGN/Firstsource
  • TCS
  • MORE
The Mortgage As-a-Service Blueprint for 2016 is an analysis of the business process services and outsourcing market for mortgage. This Blueprint builds on the Mortgage BPO Blueprint report we published in 2014, reviewing in more detail the market and service provider adoption of the Eight Ideals of the As-a-Service Economy for redefining the value of sourcing engagements.

This Blueprint covers market trends direction, as well as analysis of 11 service providers. Unlike other quadrants and matrices, the Blueprint identifies relevant differentials between service providers across a number of facets under two main categories: innovation and execution.

For this 2016 report, the publisher has increased the attention paid to innovation criteria in particular and adopted the new 2016 Blueprint Grid layout to assess service providers. This Grid now recognizes up-and-coming service providers (High Potentials) that are scoring higher on innovation criteria than on execution criteria as the providers invest and collaborate with clients and in services that move to a more business outcome-focused, flexible, and talent- and technology-enabled mortgage operations.

The Grid includes a new grouping for established, high-execution service providers (Execution Powerhouses) that have maintained effective delivery operations but need to innovate capabilities and offerings further. That is in addition to the existing rankings for highest overall performance (Winner’s Circle) and a strong combination of innovation and execution performance (High Performers).
Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Accenture
  • Cognizant
  • Genpact
  • Infosys
  • ISGN/Firstsource
  • TCS
  • MORE
1. Executive Summary
2. Market Overview
3. Journey to Mortgage As-a-Service
4. Research Methodology
5. Service Provider Analysis
6. Market Direction and Recommendations
7. About the Author
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- Accenture
- Cognizant
- Genpact
- ISGN/Firstsource
- Infosys
- Sutherland Global Services
- TCS
- Unisys
- WNS
- Wipro
- Xerox Global Services
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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