+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Exemplary Leadership Skills: It's Not Just for the CEO - Webinar

  • ID: 3783558
  • Webinar
  • 90 Minutes
  • NetZealous LLC
1 of 3
Leadership is what you make of it. What skills do you develop and hone? What are people looking for in a leader? How do you model the behavior you expect from employees?
Overview:Leadership is what you make of it. What skills do you develop and hone? What are people looking for in a leader? How do you model the behavior you expect from employees?

Commitment - dedication both cerebrally and viscerally to excellence
Visibility - direct participation in delivering customer service and quality
Accountability - practicing what you preach
Communicative - careful listening, diligent inquiry, prompt responses, focused follow-up, assurances of mutual "buy-in" to performance objectives
Visionary - one eye on the future, ready to anticipate change
Effective team-builder - gainer of consensus, cooperation, idea exchanger
Succession planner/developer of leaders - always with both eyes on the future of the organization

We will discuss why committing to leadership will save time and frustration, contributing to a healthier workplace, based on a consistently proven insight When individuals are empowered to contribute in analyzing the problem, they will work much harder and smarter at devising and contributing to the solution.

We will explore how valuable it will be to commit each and every day to leadership, because employees and colleagues will observe and practice your actions, not your words.

We will review and assess the countless lessons corporate leaders have learned from both exemplary and poor leadership behavior.

The focus of our programs is experiential. We work with you before, during and after our program to ensure concepts are learned and practiced. Before, we ask you for examples of "real-life" situations, issues and people you are dealing with and for which you might wish help. During, we use as many of your examples as time allows, so you may benefit from peer feedback. Afterward, we work with you and your managers to ensure learning concepts are practiced, so we can measure and verify performance improvement.

Why should you Attend: In this program, participants will learn:

- The qualities which great leaders possess and exhibit
- Why committing to leadership will save you time, energy and frustration, in addition to contributing to a healthier workplace
- How to commit consistently to exemplary leadership
- The numerous situations where corporate leaders have learned the lasting lessons of leadership
- Are you concerned about your skills and capabilities as a leader?

Would you like to save time, energy and frustration?

Is it challenging for you to consistently commit to leading effectively?

Would you like to learn some of the most powerful keys to being an effective leader

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance, no matter how widely distributed everyone is!

Areas Covered in the Session:

- In this program, attendees will learn:
- The qualities which great leaders possess and exhibit
- Why committing to leadership will save them time and frustration, in addition to contributing to a healthier workplace
- How to commit consistently to exemplary leadership
- The numerous situations where corporate leaders have learned the lasting lessons of leadership

We will discuss the 7 qualities which comprise a great leader:

Commitment - dedication both cerebrally and viscerally to excellence
Visibility - direct participation in delivering customer service and quality
Accountability - practicing what you preach
Communicative - careful listening, diligent inquiry, prompt responses, focused follow-up, assurances of mutual "buy-in" to performance objectives
Visionary - one eye on the future, ready to anticipate change
Effective team-builder - gainer of consensus, cooperation, idea exchanger
Succession planner/developer of leaders - always with both eyes on the future of the organization

Establish Quality-Minded Teams You Can Rely On
How to structure teams so they'll pull together no matter which site they're from
How to ease resentment at a satellite location when a home-office employee is chosen for a promotion
The only way to handle teams that were established before your time without decreasing productivity
How to build an "emergency response" team that'll know what can be handled independently and when to call you immediately
Note: Product cover images may vary from those shown
2 of 3

Loading
LOADING...

3 of 3
  • Chris DeVany Chris DeVany,
    Founder and President ,
    Pinnacle Performance Improvement Worldwide


    Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.

    He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.

    He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues. He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and workshop leader.

    Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.

    Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.

Note: Product cover images may vary from those shown
4 of 3
-CEO
-Senior Vice President
-Vice President
-Executive Director
-Managing Director
-Regional Vice President
-Area Supervisor
-Manager
Note: Product cover images may vary from those shown
Order Online - visit: https://www.researchandmarkets.com/reports/3783558
Adroll
adroll