Lean is the process of identifying work that doesn't add value-also known as "waste"-and removing that waste. Lean is a set of management principles based on the premise that every business can change to produce better customer value with fewer resources. In other words, expending resources on anything other than creating a product or service a customer is willing to pay for is wasteful and a target for elimination.
As a way of thinking and acting, Lean can apply to manufacturing, healthcare and services by eliminating Planning and Recovery wastes of time, effort and materials and optimizing the flow of products and services throughout all segments of an organization. Lean is not a tactic or a set of rules. It is an ever-evolving process - a way of thinking that changes everything.
Dr Michael C. Redmond,
CEO and Lead Consultant ,
Dr. Michael C. Redmond helps organizations create great Cyber Incident Response Programs. Her vast background includes consulting as a Sr. Manager for both Deloitte and KPMG for 7 ½ years, and 9 years with Redmond Worldwide She has developed, documented and trained in this area for years. Dr. Redmond is aware of many of the most recent incidents and why some of their plans did not work.
Dr. Redmond has a strong Compliance background. She is up to date on ISO 27001, HIPPA, CMS, FFIEC and more. She was an Adjunct Professor for New York University and John Jay Master's Program in Continuity of Business after an Event.
As a Cyber Security Subject Matter Expert, advisor, and consultant for Cyber Security projects, she has improved the Incident Management process by:
- Defining the business requirements for a regulatory reporting function in a Cyber and in the Industry environment
- Designing full training program as well as table top and simulation testing. Executing an Incident Drill using the Plans and Playbooks and ensuring that the procedures are executed, finalized and
- Developing Cyber Security Incident Response plans
- Developing full Breach Incident Response Plan that ties in with the Enterprise Risk Management, Disaster Recovery and Business Continuity programs.
- Identifying gaps and closing those gaps
- Meeting best practices, including NIST (National Institute Standards and Technology), ISO 27001, Cobit 4.1 and 5 in planning, testing and documenting.
- Reviewing the current policy and procedures
Dr. Redmond is an author, an International Speaker and Trainer. She spoke in Nigeria and was endorsed by Gen Yakubu Gowon, Past Head of State. She served as the attaché to Chile for a special Speaking and Training project at the request of the President of Chile. Ms. Redmond trained Agencies for the New York City Department of Health and Mental Health on Continuity of Operations Training. She recently spoke in Angola and trained over 50 corporations.