Mobile Business Process Management (BPM) Market

Mobile Business Process Management (BPM) Market size is analysed to grow at a CAGR of 6.5% during the forecast 2022-2027 to reach $2.26 billion. The growth of Mobile BPM marketing and adoption gives effective transparency and control in business operation while providing solutions to deal with falling revenue and profit margins and real-time access from remote locations. The major Business Process Management market trends are improved automation, integration and transparency. Integration refers to the collaboration of multiple types of systems. Automation enables users to carry out tasks quickly and continuously, while transparency allows users to monitor processes in real time. Furthermore, rising adoption in the mobile BPM market assists sales teams and field technicians in doing their responsibilities more efficiently and effectively. Because of the increased need for business agility, the global mobile Business Process Management market size is expanding rapidly. Because the majority of organisations are transitioning to digital businesses, the demand for mobile Business Process Management is increasing rapidly and is expected to expand steadily during the projected period. Increased cloud computing, increased amount of data and complexity of business developments, and increased emphasis on mobile technologies are some of the key opportunity factors driving the growth of the Mobile Business Process Management Market.

Mobile Business Process Management (BPM) Market Report Coverage

The report: “Mobile BPM Industry Outlook - Forecast (2022-2027)” covers an in-depth analysis of the following segments of the Mobile BPM industry.

By Solution: Automation, Process Modelling & Design, Integration, Content & Document Management, Monitoring & Optimization, Others.

By Deployment: Public Cloud, Private Cloud, Hybrid Cloud.

By Enterprise: Small and Medium Enterprises (SMEs), Large Enterprises

By Service: Maintenance & Support, Integration & Deployment, Consulting, Others.

By Industry: Aerospace and Defence, BFSI, Automobile, Food & Beverage, Governments, Manufacturing, Automotive, Telecommunication & IT, Energy and Utilities, Healthcare, Others.

By Geography: North America, South America, Europe, APAC, and RoW

Key Takeaways

• Some of the primary driving factors producing considerable growth in the Mobile business process management market include variables such as improving company productivity standards and integrating advanced technologies such as artificial intelligence, business analytics, machine learning, robotic process automation, and so on.
• The most common method of deploying cloud computing is through public clouds, which are widely used across multiple industries.
• Mobile Business Process Management (BPM) top 10 companies include IBM Corporation, Fujitsu, Oracle Corporation, Opentext Corporation, Software AG, Appian, Pegasystems Inc., Dell EMC, Hyland Software, Inc., and Tibco Software.
• North America holds the largest market share, North America is analysed to be the major region with a share of 35.2% in 2020 for the Mobile Business Process Management (BPM) Market.
• Leading global players use business analytics in mobile applications to assist in inspecting individual stores for quality control to optimize the customer experience.

The most common method of deploying cloud computing is through public clouds, which are widely used across multiple industries. The Internet of Things (IoT) is a broad environment composed of a huge number of smart devices that connect various physical items to the Internet. Many industries have adopted IoT technologies, including logistics, manufacturing, agriculture, home automation, and numerous computing applications. Mobile Business Process Management (BPM) systems, in the meantime, have emerged as a promising and practical option for coordinated resource/entity management in IoT applications. Companies such as IBM, which provides capabilities and integrated value as Business Automation Workflow on public cloud service, are predicted to exponentially develop the MBPM industry. Similarly, Fujitsu improved its business process platform “RunMyProcess” in 2018 to include well-proven workflow automation and a web process integration platform. This has substantially enhanced the user interface, fully integrated online assistance function, and mass data handling, which is entirely cloud-based. According to Statista and Financial Times data, 73% of businesses obtained a positive result from cloud-based services in March 2019.

By industry type, BFSI segment is analysed to grow at highest CAGR of 7.2% during the forecast period 2022-2027. This industry has a high demand for MBPM. Financial entities rely on technological solutions to assist them maximise their resources and processes as the industry is suggestive of economic and financial crises. Since different core-banking systems can collide and hinder effective decision-making, IT infrastructure in banks and financial institutions must be updated on a regular basis. As a result, achieving cost-efficiencies or adequate integration between the two blended organisations becomes challenging. Furthermore, according to an IBM survey, more than half of banking and financial institution CEOs are working on simplifying their products and procedures in order to efficiently manage complexity. Banks can use business process management tools to automate lending, account opening, receiving payment from parties, risk management, and customer inquiries, complaints, and support operations, to mention a few. As a result, numerous banks throughout the globe are shifting to BPM. For example, Société Générale Serbia, one of the major banks in the Serbian market, resorted to adopting IBM's Business Process Manager and IBM Application Connect Enterprise to better serve its clients. In the BFSI sector, MBPM automate all aspects of business management, and complies with regulations, standards and protocols; thereby making business operations more effective and competitive. Leading global players use business analytics in mobile applications to assist in inspecting.

North America is analysed to be the major region with a share of 35.2% in 2020 for the Mobile Business Process Management (BPM) Market owing to the prominent research and implementation of the Mobile BPM. According to the latest State of BPM 2020 Survey, the majority of North American organisations reported a significant business driver that necessitated business process change in order to decrease costs and boost productivity. However, advantages like as increased agility and flexibility, as well as the ability to deploy new applications more quickly, are significant. Furthermore, organisations with more than 100 employees in the United States are adopting cloud-based applications. According to a 2019 analysis by IBM's Institute for Business Value, nearly all companies surveyed use some sort of cloud computing, with 85% using more than one cloud environment, indicating a significant impact for cloud-based BPM platforms. Emerging technologies used by the banking and financial industries for process management, such as IoT, big data, and artificial intelligence, will be essential in North America. With such rapid adoption of these innovative developing technologies, the MBPM market revenue is expected to rise.

Mobile Business Process Management (BPM) Market Drivers

Workforce Collaboration in MBPM will grow the market:

The growing trend of data sharing and a common chat platform for employees inside an organisation is assisting in the expansion of MBPM solution adoption. Some of the characteristics of MBPM includes data integration and process-related alerts that filter e-mails and communication aspects that reduce workplace efficiency, regardless of industry. As a result, MBPM improves the scalability and data networking capabilities provided by cloud computing technologies. The emergence of Coronavirus (COVID-19) has exposed the vulnerability of supply chains. The fragile ecosystem included providers of vital IT services for the majority of IT firms. Furthermore, work-from-home rules have compelled service providers to ensure that mission-critical enterprise customers have the tools and technology essential to enable the speed, security, quality, and overall efficacy of services offered. As a result, they are driving market growth.

Rising Adoption of Enterprise Mobility:

The shift in business models for company process execution and remote work has increased reliance on cloud connections. Because of this reliance, MBPM systems with the capacity to work from outside the office were used. This mobility will also be used to keep business data up to date in real time. According to Statista, the overall Enterprise Mobility Management (EMM) market is estimated to reach $4.55 billion by 2020. During the forecast period, advancements in EMM capability will enhance mobility technology, thus boosting the growth of the MPBM market. Technological advancements towards integrating artificial intelligence (AI), machine learning (ML) and others can be considered as one of the major driving factors causing significant growth in the Mobile business process management (BPM) market.

Mobile Business Process Management (BPM) Market Challenges

Cloud-based business can hamper market growth owing to security concern:

The reliability of cloud-based businesses is posing a challenge to the MBPM market's growth. However, as cloud-based development becomes more concerned with security issues, the threat posed by cloud-associated software or systems will diminish. Cloud BPM is being adopted by corporations and organisations in order to provide users with a speedier, more adaptable, and efficient environment. According to Cisco, a corporation is hit by a ransomware attack every 40 seconds, and some of the largest shipping companies risk annual losses of over $300 million. Regardless of such cases, significant players and start-ups are implementing innovations to boost security efficiency.

Mobile Business Process Management (BPM) Market Landscape

Product launches, acquisitions, and R&D activities are key strategies adopted by players in the Mobile BPM. The key players in the market include IBM Corporation, Fujitsu, Oracle Corporation, Opentext Corporation, Software AG, Appian, Pegasystems Inc., Dell EMC, Hyland Software, Inc., and Tibco Software among others.

Acquisitions/Technology Launches/Partnerships

• In August 2020, Signavio launched a specific Business transformation suite toward the insurance industry with a focus on eliminating repetitive work, reducing human error, and detecting non-compliant behaviour. This is further expected to optimize existing processes in preparation for RPA implementation at scale.
• In December 2020, Appian Corporation led an Integration Partnership with Box, a cloud content management platform. The activity resorted to making enterprise collaboration more efficient, secure, and valuable. Also, the former's Low-code Automation Platform could be integrated with the Box platform to access a wide variety of document-centric use cases in minutes with Appian's no-code Plug-In Connector.

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