Global Field Force Automation Market 2016-2020

  • ID: 3795237
  • Report
  • Region: Global
  • 74 pages
  • TechNavio
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

1 of 5

FEATURED COMPANIES

  • Astea International
  • Clevest
  • FieldEZ
  • Infosys
  • PHI Data
  • Ventyx
  • MORE
About Field Force Automation

FFA employs a combination of technologies to gather information in real time. The solution makes use of devices, such as PCs, tablets, mobile phones, PDAs, and wireless devices to collect and report data from the field to back-end systems (CRM, ERP, or accounting systems) through wireless connectivity.

This allows constant updating of information directly from the field to reduce delays and eliminate manual errors such as double entry of data. This not only increases the productivity, but also helps plan delivery schedules, monitor field workers, and reduces inventory maintaining tasks through real-time information.

The analysts forecast the global field force automation (FFA) market to grow at a CAGR of 12.8% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global field force automation (FFA) market for 2016-2020. To calculate the market size, the report considers the revenue generated from the sales of FFA solutions.

The market is divided into the following segments based on geography:

- Americas
- APAC
- EMEA

The report, Global Field Force Automation (FFA) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- ClickSoftware
- IFS
- Oracle
- Servicemax

Other prominent vendors
- Astea International
- AT&T
- BT Global Services
- CGI
- Clevest
- Commdel
- Ericsson
- FieldEZ
- GE
- IBCS Group
- Infosys
- Mobiwork
- Openstream
- PHI Data
- Retriever Communications
- Trasys
- Ventyx
- Verizon
- ViryaNet
- Wenn Soft
- Zebra Technologies

Market drivers
- Growing need to enhance productivity and efficiency

Market challenges
- Limited infrastructure in developing countries

Market trends
- Emergence of FFA mobile apps

Key questions answered in this report
- What will the market size be in 2020 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
READ MORE
Note: Product cover images may vary from those shown
2 of 5

FEATURED COMPANIES

  • Astea International
  • Clevest
  • FieldEZ
  • Infosys
  • PHI Data
  • Ventyx
  • MORE
PART 01: Executive summary
  • Highlights
PART 02: Scope of the report
  • Market overview
  • Top-vendor offerings
PART 03: Market research methodology
  • Research methodology
  • Economic indicators
PART 04: Introduction
  • Key market highlights
PART 05: Economic overview

PART 06: Market landscape
  • Market overview
  • Market size and forecast
  • Five forces analysis
PART 07: Market segmentation by end-user
  • Segmentation of global FFA market by end-user
  • Retail and construction
  • Energy and utilities
  • Manufacturing
  • Telecommunications
  • Transportation
  • Others
PART 08: Geographical segmentation
  • Segmentation of global FFA market by geography
  • Americas
  • EMEA
  • APAC
PART 09: Market drivers

PART 10: Impact of drivers

PART 11: Market challenges

PART 12: Impact of drivers and challenges

PART 13: Market trends

PART 14: Vendor landscape
  • Competitive scenario
  • Major vendors
  • Other prominent vendors
PART 15: Key vendor analysis
  • ClickSoftware
  • Industrial and Financial Systems (IFS)
  • Oracle
  • ServiceMax
PART 16: Appendix
  • List of abbreviations
PART 17: About the Author

List of Exhibits

Exhibit 01: Product offerings
Exhibit 02: Global FFA market 2015-2020 ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Segmentation of global FFA market by end-user 2015
Exhibit 05: Segmentation of global FFA market by geography 2015
Exhibit 06: Segmentation of global FFA market by geography 2020
Exhibit 07: FFA market in Americas 2015-2020 ($ billions)
Exhibit 08: FFA market in EMEA 2015-2020 ($ billions)
Exhibit 09: FFA market in APAC 2015-2020 ($ billions)
Exhibit 10: Impact of drivers
Exhibit 11: Impact of drivers and challenges
Exhibit 12: ClickSoftware: Business segmentation 2014 by revenue
Exhibit 13: ClickSoftware: Business segmentation by revenue 2013 and 2014 ($ millions)
Exhibit 14: ClickSoftware: Geographical segmentation by revenue 2014
Exhibit 15: Industrial and Financial Systems: Segmentation by revenue 2014
Exhibit 16: IFS: Segmentation by revenue 2013 and 2014 ($ millions)
Exhibit 17: IFS: Geographical segmentation by revenue 2014
Exhibit 18: Oracle: Business segmentation by revenue 2015
Exhibit 19: Oracle: Business segmentation by revenue 2014 and 2015 ($ billions)
Exhibit 20: Oracle: Geographical segmentation by revenue 2015
Exhibit 21: ServiceMax: Geography segmentation by revenue 2014
Note: Product cover images may vary from those shown
3 of 5

Loading
LOADING...

4 of 5

FEATURED COMPANIES

  • Astea International
  • Clevest
  • FieldEZ
  • Infosys
  • PHI Data
  • Ventyx
  • MORE
New Report Released: - Global Field Force Automation (FFA) Market 2016-2020

The author of the report recognizes the following companies as the key players in the global field force automation (FFA) market: ClickSoftware, IFS, Oracle, and Servicemax.

Other Prominent Vendors in the market are: Astea International, AT&T, BT Global Services, CGI, Clevest, Commdel, Ericsson, FieldEZ, GE, IBCS Group, Infosys, Mobiwork, Openstream, PHI Data, Retriever Communications, Trasys, Ventyx, Verizon, ViryaNet, Wenn Soft, and Zebra Technologies.

Commenting on the report, an analyst from the research team said: “The growing adoption of predictive analytics will be a key trend for market growth. In some industries, technicians are required to make multiple visits to a customer site to ensure that the unit is working properly. A technician may also have to visit at regular intervals even if the unit is performing perfectly well. Although this may be useful for the customer, it adds unnecessary costs for the service provider. Therefore, to reduce this cost, service providers provide predictive analysis feature, which monitors the FFA solutions and alert technicians if the unit exceeds a specified level. Therefore, predictive analysis saves expenses but also helps resolve issues before they occur.”

According to the report, the major key driver for market growth will be the need to control and reduce cost. The quality of customer service has emerged as an important criterion for organizations to differentiate themselves in the competitive market landscape. It is imperative for companies to satisfy and retain customers to cope with growing competitive pressures. Companies are also focusing on service delivery to retain customers. However, the costs of service have risen in response to an expanding scope of service needs. Companies have to formulate strategies to optimize and improve the effectiveness of their field force - to reduce service delivery costs.

Further, the report states that data security and privacy concerns will be a challenge for the market. As mobile devices are more vulnerable to unauthorized theft and data loss, there is increased pressure on FFA solutions providers to offer advanced security features embedded with the applications. The risk of data theft has expanded since critical data is now available outside the enterprise premises. There have been instances of companies losing confidential corporate information after devices were stolen or misplaced. In addition, the risk of cyber threats multiplies when business applications are used on a public network. Vendors have to make additional outlays for R&D to develop these advanced solutions. A delay may deter end-users from implementing mobile security solutions.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown
5 of 5
- ClickSoftware
- IFS
- Oracle
- Servicemax
- Astea International
- AT&T
- BT Global Services
- CGI
- Clevest
- Commdel
- Ericsson
- FieldEZ
- GE
- IBCS Group
- Infosys
- Mobiwork
- Openstream
- PHI Data
- Retriever Communications
- Trasys
- Ventyx
- Verizon
- ViryaNet
- Wenn Soft
- Zebra Technologies
Note: Product cover images may vary from those shown
6 of 5
Note: Product cover images may vary from those shown
Adroll
adroll