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Reducing Readmissions and Avoidable Emergency Department Visits Through a Connected Care Management Strategy - Webinar

  • ID: 3797977
  • Webinar
  • 45 Minutes
  • Healthcare Intelligence Network
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A connected care management strategy at AMITA Health provides the backbone for the members of the various care management teams who coordinate care for the organization's clinically integrated network and ACO, as part of CMS's Track 1 Medicare Shared Savings Program. AMITA just renewed for a second three-year MSSP term.

The principles guiding the care management strategy are the Triple Aim, says Susan Wickey, vice president, quality and care management at AMITA Health.

During Reducing Readmissions and Avoidable Emergency Department Visits Through a Connected Care Management Strategy, a 45-minute webinar on August 2nd, now available for replay, Ms. Wickey and Dr. Luke Hansen, vice president and chief medical officer, population health, share the key components of the care management process, how the various care management teams work together and the impact the program is having on healthcare costs and utilization.

You will learn:

- How AMITA connects the inpatient care management team with the post-discharge team to co-manage transitions of care along the continuum;
- The critical disciplines to include on the care management team;
- What criteria AMITA uses to identify high-risk, priority patients in need of care management;
- The role of medication and durable medical equipment management in the care coordination process and how the care management team ensures the patient has what they need for a successful transition of care;
- How AMITA assesses a patient's social determinants for a full understanding of the patient's care coordination needs; and
- The impact of AMITA's care management strategy on readmission rates and avoidable emergency department visits.

You can attend this program right in your office and enjoy significant savings — no travel time or hassle; no hotel expenses. It's so convenient! Invite your staff members to gather around a conference table to listen to the conference.


Presidents/CEOs, chief financial officers, chief operating officers, vice presidents, medical directors, population health executives, care and case management executives, physician practice leaders, strategic planning executives and reimbursement executives.
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  • Luke Hansen Mr Luke Hansen,
    Vice President and Chief Medical Officer ,
    AMITA Health

    Luke Hansen, MD, MHS, is the Vice President and Chief Medical Officer for Population Health for AMITA Health, a nine-hospital $2 Billion health system serving the greater Chicago area. In this role he provides clinical direction for the system’s value-based care and risk-based contracting portfolios including Medicare and commercial ACOs and the 1,600 physician AMITA Health Clinically Integrated Network.

    Dr. Hansen is a practicing internist with a focus in hospital medicine as well as longitudinal care of high-cost and medically complex patients. He is the recipient of the 2011 Society of Hospital Medicine Young Investigator Award as well as funding from the National Institutes of Health and is an expert on hospital-based care transitions.

    Dr. Hansen is a hospital site mentor for the Society of Hospital Medicine’s Project BOOST (Better Outcomes through Optimizing Safe Transitions) and in this role has coached over two dozen hospitals on implementation of best practices to improve care transitions. He is a fellow in the American College of Physicians and a former member of the College’s Health & Public Policy and Education Committees.

  • Susan Wickey Ms Susan Wickey,
    Vice President of Quality & Care Management ,
    AMITA Health System

    Susan Wickey is the Vice President of Quality & Care Management, Population Health for the AMITA Health System. Her passion for healthcare includes placing the patient in the center of all we do, advocating for higher standards in healthcare management, providing exceptional care and utilizing evidenced- based medicine all in a cost efficient manner.

    Ms. Wickey is a seasoned healthcare executive with more than 40 years of progressive leadership experience in a variety of healthcare specialties. Her experience and roles include nursing leadership roles in critical care, emergency department, inpatient case management, ambulatory case management, managed care and clinical documentation. She has proven results in strategic planning, performance improvement, leadership development and change management to deliver mission critical results.

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