Objectives of the Presentation
Recognize the warning signs of a difficult employee
- Gain key communication techniques to get the employee to recognize the importance of changing their ways
- Learn how to create an effective action plan for the employee with their buy in
- Following through to make sure improvements stay in place
- Develop the ability to understand when an employee can't be turned into a team player
Types of Difficult Employees
- Compliance Threat - because policies are meant to be broken, especially HR policies
- Micromanaging - The manager proud to send employees running to the EAP
- Yeller and Screamer - All their messages received as threats. Why is everyone avoiding me?
- What can you do for me, me, me - because of course, it's all about me. Who are you again?
- Full of themselves - thinks they're an eagle. More of a Turkey
- Favoritism - stick with me kid and you'll really go places. Just none you'll want to go
- Bad with change and proud of it - akin to dragging great rocks uphill while working with a mule
- Fearful - perceives other talented employees as threats who must be removed. Even if they work for them
- Talented - truly is talented. Just not talented with people
Why Should you Attend:
Difficult employees, especially top performers, can be quite charming when circumstances require. Employers often don't want to lose them, they just want them to stop being so tough to work with. This webinar will cover how an employer can move a difficult employee from a morale killer to a team player.
Principal Partner ,
Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm and a new company Hindsight - Employee Relations and Investigation Management software. She has over 15 years human resource and training experience in a variety of professional fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures.
She has consulted with employers on their problems and trained managers and employees for over 10 years, meeting and working with employees from all types of businesses. In addition to a MBA, Teri has a Master’s degree in Human Resource Development with a specialization in Conflict Management. She was certified by the State of Indiana in mediation skills, is qualified as a Myers-Briggs practitioner, and is a member of SHRM, holding the dual SHRM certification of a Senior Professional in Human Resources (SPHR) and Senior Professional in Human Resources - California (SPHR-CA).