The Mobile Phone Insurance Ecosystem: 2016 - 2030 - Opportunities, Challenges, Strategies & Forecasts

  • ID: 3820732
  • Report
  • Region: Global
  • 210 Pages
  • SNS Telecom & IT
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FEATURED COMPANIES

  • A Wireless
  • AXA
  • eSecuritel
  • Markerstudy
  • Safeware
  • Supercover Insurance
  • MORE
Given the increasing prevalence of expensive household goods, cars and consumer electronics, insurance has become an unavoidable and often necessary cost in modern life. Mobile phones, and smartphones in particular are no exception to this trend.

Most major wireless carriers, insurance specialists, device OEMs, retailers and even banks now offer insurance plans that cover theft, loss, malfunctions and damage of mobile phones. Many policies now also integrate enhanced technical support and additional protection features such as data backup facilities, allowing users to securely backup their phone data online.

This report estimates that the global mobile phone insurance market is expected to account for nearly $20 Billion in revenue by the end of 2016. The market is further expected to grow at a CAGR of approximately 12% over the next four years, eventually accounting for over $30 Billion in revenue by the end of 2020.

The ""Mobile Phone Insurance Ecosystem: 2016 - 2030 - Opportunities, Challenges, Strategies & Forecasts"" report presents an in-depth assessment of the mobile phone insurance ecosystem including market drivers, challenges, opportunities, value chain, future roadmap, case studies, ecosystem player profiles and strategies. The report also presents market size forecasts from 2016 through to 2030. The forecasts are segmented for 5 regional and 25 country level markets.

The report comes with an associated Excel datasheet suite covering quantitative data from all numeric forecasts presented in the report.

Key Questions Answered

 - How big is the mobile phone insurance opportunity?
 - What trends, challenges and barriers are influencing its growth?
 - How is the ecosystem evolving by region?
 - What will the market size be in 2020 and at what rate will it grow?
 - Which countries will see the highest percentage of growth?
 - Who are the key market players and what are their strategies?
 - What risks are typically covered in mobile phone insurance offerings?
 - How can insurance plans help wireless carriers in reducing churn?
 - What strategies should wireless carriers, device OEMs and insurance providers adopt to remain competitive?

Key Findings

 - The report estimates that the global mobile phone insurance market is expected to account for nearly $20 Billion in revenue by the end of 2016.
 - The market is further expected to grow at a CAGR of approximately 12% over the next four years, eventually accounting for over $30 Billion in revenue by the end of 2020.
 - In an effort to boost the uptake of mobile phone insurance, wireless carriers and insurance providers have extensively enhanced their insurance offerings with the addition of location tracking, data protection/recovery features and integrated technical support.
 - The success of mobile phone insurance plans has driven several wireless carriers, such as NTT DoCoMo and Orange, to invest in the sales of other insurance products through mobile phones and their retail outlets.
 - New insurance models are also beginning to emerge, such as London-based So-Sure’s social insurance for mobile phones, which allows customers to get up to 80% of their money back, if they and their friends don’t claim.
 - Device OEMs are beginning to invest in tailored plans to suit the specific requirements of certain regional markets. A good example is Xiaomi’s Mi Protect plan in India, which covers accidental and liquid damage, for as little as $7 per year.

 Topics Covered

 The report covers the following topics:

  - Mobile phone insurance ecosystem
  - Market drivers and barriers
  - Insurance policy structure, distribution channels and key trends
  - Case studies of mobile phone insurance initiatives
  - Industry roadmap and value chain
  - Profiles and strategies of over 40 leading ecosystem players
  - Strategic recommendations for ecosystem players
  - Market analysis and forecasts from 2016 till 2030

 Forecast Segmentation

 Market forecasts are provided for the following regional and country level submarkets:

 Regional Segmentation
  - Asia Pacific
  - Europe
  - Latin & Central America
  - Middle East & Africa
  - North America

 Country Level Segmentation

  - Argentina, Australia, Brazil, Canada, China, Colombia, France, Germany, Hong Kong, India, Israel, Italy, Japan, Mexico, Netherlands, Poland, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Taiwan, UK & USA
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • A Wireless
  • AXA
  • eSecuritel
  • Markerstudy
  • Safeware
  • Supercover Insurance
  • MORE
1: Introduction
1.1 Executive Summary
1.2 Topics Covered
1.3 Forecast Segmentation
1.4 Key Questions Answered
1.5 Key Findings
1.6 Methodology
1.7 Target Audience
1.8 Companies & Organizations Mentioned

2: An Overview of Mobile Phone Insurance
2.1 The Role of Insurance in Our Daily Lives
2.2 Why Have Mobile Phone Insurance?
2.3 What Risks Are Typically Covered?
2.3.1 Accidental, Malicious or Liquid Damage
2.3.2 Electrical or Mechanical Breakdown
2.3.3 Theft or Loss
2.3.4 Unauthorized Calls & Usage
2.3.5 Data Backup Facilities
2.3.6 Overseas Cover
2.3.7 Accessories
2.3.8 Others
2.4 Distribution Channels for Insurance Plans
2.4.1 Wireless Carrier Branded
2.4.2 OEM-Provided
2.4.3 Associated with Bank Accounts
2.4.4 Retailers
2.4.5 Other Direct-to-Consumer
2.5 Market Drivers
2.5.1 Growing Penetration of Smartphones
2.5.2 BYOD: Perfect Candidates for Insurance
2.5.3 Reducing Service Disruption
2.5.4 Proliferation of Large Screen Devices
2.5.5 Packaged Policies
2.5.6 Strong Support of Tier 1 Wireless Carriers
2.5.7 Growth of Mobile Payments: Creating New Opportunities for Insurance
2.6 Market Barriers
2.6.1 Consumer Disbelief in Insurance
2.6.2 Unclear Terms & Conditions
2.6.3 Fraud
2.6.4 Slow & Unfair Claims Handling
2.6.5 Time Limitation to Purchase Policy

3: Value Chain & Future Roadmap
3.1 Value Chain
3.1.1 Wireless Carriers
3.1.2 Mobile Device OEMs
3.1.3 Banks
3.1.4 Retailers
3.1.5 Underwriters & Insurance Administrators
3.2 Future Roadmap: 2016 - 2030
3.2.1 2016 - 2020: Adoption of Shared Plans & Integration with Other Consumer Devices
3.2.2 2020 - 2025: Growing Proliferation in Developing Economies
3.2.3 2025 - 2030: Continued Growth with the Adoption of Connected Living Technologies

4: Case Studies
4.1 Telefónica Insurance: A Wireless Carrier Owned Insurance Company
4.2 Asurion: Replicating North American Success in Other Regional Markets
4.3 Brightstar Corporation: Increasing Insurance Revenue for a Rural Carrier
4.4 MTN & Vodacom: Innovating Insurance Programs in Africa
4.5 Microsoft & Samsung: Alliances with Local Insurance Regulators
4.6 NTT DoCoMo: Pioneering Mobile Phone Insurance in Japan
4.7 So-Sure: Introducing Social Insurance for Mobile Phones

5: Key Market Players
5.1 AIG (American International Group)
5.2 Allianz Insurance
5.3 AmTrust International Underwriters
5.4 Aon
5.5 Apple
5.6 Assurant
5.7 Asurion
5.8 AT&T
5.9 Aviva
5.10 AXA
5.11 Bouygues Telecom
5.12 Brightstar Corporation
5.13 Cellebrite
5.14 Chubb
5.15 Dixons Carphone
5.16 DT (Deutsche Telekom)
5.17 EE
5.18 Geek Squad
5.19 GoCare
5.20 Hollard Group
5.21 Inhance Technology
5.22 iQmetrix
5.23 LG Electronics
5.24 Liberty Mutual Insurance Group
5.25 Lookout
5.26 Mobile Rhino (Stuckey & Company)
5.27 NIA (New India Assurance)
5.28 NQ Mobile
5.29 NTT DoCoMo
5.30 Orange
5.31 Pier Insurance Managed Services
5.32 ProtectCELL (Fortegra)
5.33 Safeware
5.34 Samsung Electronics
5.35 SFR
5.36 Singtel Group
5.37 SoftBank Corporation
5.38 So-Sure
5.39 SPB
5.40 Sprint Corporation
5.41 SquareTrade
5.42 Supercover Insurance
5.43 Telefónica Insurance
5.44 Telstra
5.45 Verizon Communications
5.46 V-Key Solutions
5.47 Vodafone Group
5.48 Xiaomi

6: Market Analysis & Forecasts
6.1 Global Outlook of Mobile Phone Insurance
6.2 Regional Segmentation
6.3 Asia Pacific
6.3.1 Australia
6.3.2 China
6.3.3 Hong Kong
6.3.4 India
6.3.5 Japan
6.3.6 Singapore
6.3.7 South Korea
6.3.8 Taiwan
6.3.9 Rest of Asia Pacific
6.4 Europe
6.4.1 France
6.4.2 Germany
6.4.3 Italy
6.4.4 Netherlands
6.4.5 Poland
6.4.6 Russia
6.4.7 Spain
6.4.8 UK
6.4.9 Rest of Europe
6.5 Latin & Central America
6.5.1 Argentina
6.5.2 Brazil
6.5.3 Colombia
6.5.4 Mexico
6.5.5 Rest of Latin & Central America
6.6 Middle East & Africa
6.6.1 Israel
6.6.2 Saudi Arabia
6.6.3 South Africa
6.6.4 Rest of the Middle East & Africa
6.7 North America
6.7.1 Canada
6.7.2 USA

7: Conclusion & Strategic Recommendations
7.1 Why is the Market Poised to Grow?
7.2 How Does Insurance Impact Wireless Carriers?
7.3 Are Operator Branded Plans Better Than Other Plans?
7.4 Are Contract Mobile Customers More Likely to Adopt Insurance?
7.5 How Does the Brand of the Mobile Device Relate to the Consumer Adoption of Insurance?
7.6 Key Trends Regarding Consumers' Purchase of Mobile Device Insurance
7.7 Need for a Wider Range of Cover Options
7.8 What is the Average Price of Mobile Phone Insurance Plans?
7.9 How is Insurance Affecting Mobile Phone Designs?
7.10 Product Design & Governance: Key to Success
7.11 Wireless Carrier Owned Insurance Groups: The Answer for Coordinated Insurance Offerings
7.12 Integrated Solutions to Drive the Market
7.13 Which Region Will Lead the Market?
7.14 Strategic Recommendations
7.14.1 Recommendations for Wireless Carriers
7.14.2 Recommendations for Mobile Device OEMs
7.14.3 Recommendations for Retailers & Banks
7.14.4 Recommendations for Underwriters & Insurance Administrators

List of Figures

Figure 1: Smartphone Installed Base by Region: 2016 - 2030 (Millions)
Figure 2: Mobile Phone Insurance Value Chain
Figure 3: Mobile Phone Insurance Industry Roadmap
Figure 4: Mobile Phone Claim Processing Lifecycle
Figure 5: Global Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 6: Mobile Phone Insurance Revenue by Region: 2016 - 2030 ($ Million)
Figure 7: Asia Pacific Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 8: Asia Pacific Mobile Phone Insurance Revenue by Country: 2016 - 2030 ($ Million)
Figure 9: Australia Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 10: China Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 11: Hong Kong Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 12: India Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 13: Japan Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 14: Singapore Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 15: South Korea Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 16: Taiwan Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 17: Rest of Asia Pacific Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 18: Europe Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 19: Europe Mobile Phone Insurance Revenue by Country: 2016 - 2030 ($ Million)
Figure 20: France Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 21: Germany Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 22: Italy Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 23: Netherlands Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 24: Poland Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 25: Russia Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 26: Spain Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 27: UK Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 28: Rest of Europe Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 29: Latin & Central America Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 30: Latin & Central America Mobile Phone Insurance Revenue by Country: 2016 - 2030 ($ Million)
Figure 31: Argentina Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 32: Brazil Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 33: Colombia Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 34: Mexico Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 35: Rest of Latin & Central America Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 36: Middle East & Africa Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 37: Middle East & Africa Mobile Phone Insurance Revenue by Country: 2016 - 2030 ($ Million)
Figure 38: Israel Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 39: Saudi Arabia Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 40: South Africa Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 41: Rest of the Middle East & Africa Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 42: North America Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 43: North America Mobile Phone Insurance Revenue by Country: 2016 - 2030 ($ Million)
Figure 44: Canada Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 45: USA Mobile Phone Insurance Revenue: 2016 - 2030 ($ Million)
Figure 46: Price Comparison of Wireless Carrier, OEM & Third-Party Mobile Phone Insurance Plans
Figure 47: Mobile Phone Insurance Revenue Share by Region: 2016 (%)
Note: Product cover images may vary from those shown
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- A Wireless
- AIG (American International Group)
- AT&T
- AT&T Mobility
- AXA
- Allianz Insurance
- Allianz SE Group
- AmTrust International Underwriters
- América Móvil
- Aon
- Appalachian Wireless
- Apple
- Assurant
- Asurion
- Aviva
- BT Group
- Barclays
- Best Buy
- Bouygues Telecom
- Brightstar Corporation
- CWS (Connected World Services Distributions)
- Cellebrite
- Chubb
- DT (Deutsche Telekom)
- Diamond Wireless
- Dixons Carphone
- EE
- eSecuritel
- Fonesure
- Fortegra
- Geek Squad
- GoCare
- Groupama
- HSBC
- Hollard Group
- Inhance Technology
- iQmetrix
- Liberty Mutual Insurance Group
- Lifestyle Services Group
- Lookout
- MTN
- Markerstudy
- Microsoft
- Mobi PCS
- Mobile Rhino (Stuckey & Company)
- NIA (New India Assurance)
- NQ Mobile
- NTT DoCoMo
- Nippon Life Insurance
- Nokia
- Optus
- Orange
- Pier Insurance Managed Services
- ProtectCELL
- SFR
- SPB
- Safeware
- Salt Mobile
- Samsung Electronics
- Singtel Group
- So-Sure
- SoftBank Corporation
- Spark New Zealand
- Sprint Corporation
- SquareTrade
- Sun Corporation
- Supercover Insurance
- Swisscom
- T-Mobile USA
- Telefónica Group
- Telefónica Insurance
- Telstra
- Tokio Marine
- V-Key Solutions
- Verizon Communications
- Verizon Wireless
- Vodacom
- Vodafone Group
Note: Product cover images may vary from those shown
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