An intensive exploration into your role as a leader, visionary, strategic thinker.
You’ll understand what makes a leader, the practices and commitments of effective leadership, how to shape organizational excellence, which global competencies are critical to success today and how to gain personal mastery of your own leadership.
By attending, you will understand how to even more effectively:
- Learn how to lead as a “teacher” to heighten your team’s performance
- Discover the power of emotional intelligence-leading with a healthy and wise demeanor
- Ensure that your behavior is always ethical, reflective of your organization’s values
- Understand how to plan for a successful future
- Learn how to be a change master who encourages innovative thought and behavior
- Know when to manage and when to lead your team
- Would you like to lead your team even more effectively?
Would it help to discover how using your emotional intelligence can help you?
How about clarifying and confirming an effective path to keep everyone behaving ethically and professionally?
Would a quick management and leadership planning refresher benefit you?
What about gaining a clearer understanding of when to manage your team and when to lead your team?
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve your effectiveness as a leader and your team’s performance.
- Integrating your leadership and managerial roles
- Examining the leader’s role as motivator and coach and in high-performance teams
- Distinguishing the three team types
- Exploring the principles that make teams work
- Differentiating team content and process
- Diagnosing work-teams: a work-team simulation
- How to drive change in the workplace by applying actions that address employee doubts
Founder and President ,
Pinnacle Performance Improvement Worldwide
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues. He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and workshop leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.