Connected Home Market and Implications of Cyber Risks

  • ID: 3849619
  • Report
  • Region: Global
  • 98 Pages
  • Frost & Sullivan
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Understanding Threats and Opportunities within Smart Technology Ecosystems of North American Homes
The ecosystem of the connected homes market has expanded quite rapidly over the last five years, encompassing a host of technology vendors and service providers from home automation to information and communications technology (ICT), integrated service providers, utilities, and more. This study, based on a survey of 1,263 respondents in the United States and Canada, reveals that the adoption of smart home technologies is significant, growing, and challenging.

It identifies key differences in the attitudes and behaviors of connected home solution adopters, potential adopters, and non-adopters. The study provides an understanding of the types of smart technologies, devices, and cybersecurity measures that are being used in North American homes.
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1. Research Objectives and Methods
  • Background and Objectives
  • Methodology
2. Executive Summary and Implications
  • Summary of 5 Key Findings
  • Key Finding 1-The Connected Home Landscape is Significant, Growing, and Challenging
  • Connected Homes-A Fast Growing Landscape
  • Strategic Implications
  • Key Finding 2-Connected Homes Experience More Cybersecurity-related Incidents
  • Adopters are 2x More Likely than Potential Adopters and 3x More Likely than Non-adopters to have Experienced Cybersecurity-related Problems
  • Strategic Implications
  • Key Finding 3-Connected Homes Use a Broader Mix of Connected Devices
  • Adopters are Confident in the Security of a Broader Set of Devices when Controlling Smart Home Solutions
  • Strategic Implications
  • Key Finding 4-Connected Homes Use More Cybersecurity Measures, but Gaps Remain
  • Majority of Devices More Commonly Used by Adopters for Remote Tracking and Wiping are Password-protected
  • 1 out of 4 adopters have lost personal information and are more likely to ask how their data is being protected
  • Strategic Implications
  • Key Finding 5-Connected Homes Expect More Security from Providers but also have Greater Confidence in them
  • Home Security Service Providers and Smart Home Solution Specialists are the More Trusted Providers of Cybersecurity
  • For Cybersecurity-enabled Devices, Adopters Turn to Home Security Service Providers, ISPs, and Device Vendors
  • Home Security Service Providers and Smart Home Solution Specialists are the Top-rated Providers of Cybersecurity
  • When a Vendor’s Security Support is Deficient, it Creates a Sense of Vulnerability among Adopters
  • Strategic Implications
3. Smart Home Solution AdoptionCurrent and Future
  • The Adoption of Smart Home Solutions
  • Current Smart Technology/Capability Adoption
  • Future Smart Technology/Capability Adoption Intent
  • Profile of Systems and Devices Used
  • Profile of Cloud Services Used
4. Perceived Security Vulnerabilities and Expectations
  • Important Expectations
  • Important Expectations-By Adoption Category
  • Perceived Overall Security/Vulnerability-Adopters by Country
  • Perceived Security/Vulnerability by Technology Type-Overall
  • Perceived Security/Vulnerability by Technology Type-By Country
  • Perceived Security/Vulnerability by Technology Type-By Adoption Category
  • Perceived Smartness of Technologies Adopted
5. Smart Home Solutions-Benefits and Concerns
  • Most Motivating Benefits of Smart Home Solutions-By Country
  • Least Motivating Benefits of Smart Home Solutions-By Country
  • More Important Concerns About Smart Home Solutions-By Country
  • Less Important Concerns About Smart Home Solutions-By Country
  • More Motivating Benefits of Smart Home Solutions-By Adoption Category
  • Less Motivating Benefits of Smart Home Solutions-By Adoption Category
  • More Important Concerns About Smart Home Solutions-By Adoption Category
  • Less Important Concerns About Smart Home Solutions-By Adoption Category
6. Factors Affecting Provider Selection and Their Role in Connected Home Cybersecurity
  • Preferred Installation Approach-By Country
  • Likely Provider of Cybersecurity for Installed Smart Solutions-By Country
  • Likely Provider of Cybersecurity Enabled Devices-By Country
  • Security of Suppliers’ Smart Home Technologies-By Country
  • The Role of Companies/Vendors/Service Providers-By Country
  • Consumers’ Technology Savviness and Cybersecurity Competence
7. Negative Security Experiences and Current Protection
  • Negative Experience Related to Security-By Country
  • Negative Experience Related to Security-By Adoption Categories
  • Home System Breach-Adopters
  • Home System Breach Response Time-Adopters
  • Most Vulnerable System-Adopters
  • Current Cybersecurity Measures-By Country
  • Identity Theft and Personal Information
  • Insurance Protection-By Country
  • Insurance Protection-By Adoption Category
8. Device-Related Security Issues
  • Device Security-By Country
  • Mobile/ Wearable Device Vulnerability
  • Devices Accessed/Monitored by Third Parties
  • Third-Party Security-Overall
  • Third-Party Security Provisions-By Country
  • Third-Party Security Provisions-By Adoption Category
  • Third-Party Security Provisions-By Country
  • Third-Party Security Provisions-By Adoption Category
  • Legal Disclaimer
9. Appendix
  • Profile of Respondents-Overall
  • Age Profile of Respondents within Adoption Categories
  • Age and Dwelling Profile of Adopters
  • Age Profile of Respondents within Dwelling Types
  • Profile of US Respondents
  • Profile of Canada Respondents
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