Navigating Digital Transformation in IT and Communications

  • ID: 3947370
  • Report
  • Region: Global
  • 85 Pages
  • Frost & Sullivan
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A Customer Perspective

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets.

Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management.

There is section on Internet of Things that explores drivers, challenges, and different phases of implementation.

End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Excerpts from study:

  • With 35% of IT industry respondents saying they are early adopters, it is clear that this industry is the biggest proponent of IT solutions. More importantly, almost half of the respondents who had the highest margins and 37% of respondents who had the strongest growth were early adopters of IT.
  • The top IT challenges for respondents are aligning IT with business goals, dealing with security threats, and migrating to the cloud.
  • This year, top drivers for IT investments include expanding into new markets, boosting creativity and innovation, improving productivity, and reducing costs. CEOs, however, are most concerned with improving sales and marketing effectiveness.
  • Companies with the strongest revenue growth find great value in social media management and marketing tools.
  • Today, the most commonly deployed IT tools focus on cyber security, eCommerce, and the customer experience. In two years, they will be surpassed by the Internet of Things (IoT) and Big Data & Analytics.
  • eCommerce, social media, and Big Data and analytics have the biggest impact on revenues for companies in the IT industry. They look to investments in infrastructure and data centers to help reduce costs across the organization.
  • Fifty-five percent of IT industry agencies expect their IT budgets to increase next year. Spending allocations favor security, infrastructure, and analytics.
  • Overall, the IT industry expects to increase its budget for IT investments by 13% from 2016 to 2017.
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Research Objectives and Methods
  • Research Objectives
  • Survey Methodology
  • IT Decision Maker Profile
  • Respondent Jobs Titles
  • Organization’s Revenues Growth and Margin
Executive Summary

How the IT and Communications Industry is Using IT in an Era of Digital Transformation
  • Top Challenges for IT
  • Top Challenges for IT by Size of Organization
  • Top Challenges for IT by Region
  • Top Challenges for IT by CEO and CIO
  • Top Challenges for IT by Organization’s Revenue Growth
  • Top Challenges for IT by Organization’s Margin
  • Top Drivers for IT Investment
  • Top Drivers for IT Investment in 2018 by Size of Organization
  • Top Drivers for IT Investment in 2018 by CEO and CIO
  • Top Drivers for IT Investment in 2018 by Organization’s Revenue Growth
  • Top Drivers for IT Investment in 2018 by Organization’s Margin
  • Plans for Investment in IT
  • Top Technologies Impact on Revenues
  • Top Technologies Impact on Revenues by Size of Organization
  • Top Technologies Impact on Revenues by Region
  • Top Technologies Impact on Revenues by Job Title
  • Top Technologies Impact on Revenues by Organization’s Revenue Growth
  • Top Technologies Impact on Revenues by Organization’s Margin
  • Top Technologies That Positively Impact Cost Reduction
  • Top Technologies That Positively Impact Cost Reduction by Size of Organization
  • Top Technologies That Positively Impact Cost Reduction by Region
  • Top Technologies That Positively Impact Cost Reduction by Job Title
  • Top Technologies That Positively Impact Cost Reduction by Organization’s Revenue Growth
  • Top Technologies That Positively Impact Cost Reduction by Organization’s Margin
  • Top Security Concerns
  • Top Security Concerns by Size of Organization
  • Top Security Concerns by Region
  • Top Security Concerns by Job Title
  • Top Security Concerns by Organization’s Revenue Growth
  • Top Security Concerns by Organization’s Margin
  • Importance of mCommerce
Opportunities for the Internet of Things
  • The Internet of Things Deployment Stages
  • Top Concerns About the Internet of Things
  • Drivers for Investment in Internet of Things
  • Best Chip/Module Vendor for the Internet of Things
  • Best Devices Vendors for the Internet of Things
  • Best Networking Provider for the Internet of Things
  • Best Platform Provider for the Internet of Things
  • Best Systems Integrator for the Internet of Things
Trends in Cloud
  • Influences for Selecting a Cloud Provider
  • Percentage of Storage Moved to the Cloud
  • Percentage of Applications Moved to the Cloud
  • Value of Cloud-Based Solutions Among Users
  • Satisfaction with Cloud-Based Solutions
  • Barriers to Adoption of Cloud-Based Solutions
Trends in Mobile & Wireless
  • Use of Mobile Devices
  • Support for Mobile Operating Systems
  • Enforcing BYOD Policies and Expectations for Future
Perception of Organizations’ Success
  • Organization’s Approach to IT Investments and its Competitive Assessment
  • Organization’s Approach to IT Investments by Organization’s Revenue Growth
  • Organization’s Approach to IT Investments by Organization’s Margin
  • IT Solutions Usage by Technology Adoption
Budget Allocation
  • 2015 IT Budget in Relation to Organization’s Revenue
  • 2015 vs 2016 IT Budget Allocation
  • Expected IT Budget Change in 2017
  • Percentage of IT Budget Consumed by Top Three Communications Suppliers
  • Percentage of IT Budget Consumed by Small to Medium Communications Suppliers
  • CAPEX Vs. OPEX Spending
  • Any Questions?
  • Legal Disclaimer
The Publisher's Story
  • Value Proposition: Future of Your Company & Career
  • Global Perspective
  • Industry Convergence
  • 360º Research Perspective
  • Implementation Excellence
  • Our Blue Ocean Strategy
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