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Navigating an Era of Digital Transformation in Latin America

  • ID: 3952277
  • Report
  • September 2016
  • Region: Latin America
  • 94 Pages
  • Frost & Sullivan
A Customer Perspective

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets.

Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management.

There is section on Internet of Things that explores drivers, challenges, and different phases of implementation.  End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Excerpts from the study:

  • While reducing operation costs is the major driver for IT Solutions today, there will be a major shift in investment drivers in 2018 when Latin American organizations will focus on expansion to new markets/regions and gaining a competitive advantage
  • Dealing with security threats still tops the list of challenges for IT Companies in Latin America. Ensuring network stability/reliability and aligning IT with business strategies appeared as major concerns as well
  • eCommerce/mCommerce, social media management and marketing tools, and digital marketing are among the top technologies that impact revenues in Latin America
  • Improving the ability to boost customer service/marketing and collect customer usage data are major drivers for IoT Solutions in Latin America
  • While it is true that cloud solutions are still perceived as a tool that helps to store large amounts of data, this perception is about to change as more Latin American companies consider cloud as a way to access advanced features/capabilities and greater flexibility at times of rapid growth or downsizing
  • About half of the smartphones used for work are employee-owned Latin America. More than 50% of respondents plan to increase BYOD in their organizations over the next two years
  • Early adopters of IT showed strong revenue growth by a high margin when compared to the early and late majority
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1. Research Objectives and Methods
1.1 Research Objectives
1.2 Survey Methodology
1.3 IT Decision Maker Profile
1.4 Organization’s Industry Sector
1.5 Respondent Job Titles
1.6 Organization’s Revenues Growth and Margin

2. Executive Summary
2.1 Summary of Major Findings

3. How Latin America is Using IT in an Era of Digital Transformation
3.1 Top Challenges for IT

    3.2 By Size of Organization

    3.3 By CEO and CIO

    3.4 By Organization’s Revenue Growth

    3.5 By Organization’s Margin

    3.6 By Sector
3.7 Top Drivers for IT Investment

    3.8 In 2018 by Size of Organization

    3.9 In 2018 by CEO and CIO

    3.10 In 2018 by Organization’s Revenue Growth

    3.11 In 2018 by Organization’s Margin

    3.12 In 2018 by Sector
3.13 Plans for Investment in IT
3.14 Top Technologies Impact on Revenues

    3.15 By Size of Organization

    3.16 By Job Title

    3.17 By Organization’s Revenue Growth

    3.18 By Organization’s Margin

    3.19 By Sector
3.20 Top Technologies That Positively Impact Cost Reduction

    3.21 By Size of Organization

    3.22 By Job Title

    3.23 By Organization’s Revenue Growth

    3.24 By Organization’s Margin

    3.25 By Sector
3.26 Top Security Concerns

    3.27 By Size of Organization

    3.28 By Job Title

    3.29 By Organization’s Revenue Growth

    3.30 By Organization’s Margin

    3.31 By Sector
3.32 Importance of mCommerce

4. Opportunities for the Internet of Things
4.1 The Internet of Things Deployment Stages
4.2 Top Concerns About the Internet of Things
4.3 Drivers for Investment in Internet of Things
4.4 Best Chip/Module Vendor for the Internet of Things
4.5 Best Devices Vendors for the Internet of Things
4.6 Best Networking Provider for the Internet of Things
4.7 Best Platform Provider for the Internet of Things
4.8 Best Systems Integrator for the Internet of Things

5. Trends in Cloud
5.1 Influences for Selecting a Cloud Provider
5.2 Percentage of Storage Moved to the Cloud
5.3 Percentage of Applications Moved to the Cloud
5.4 Value of Cloud-Based Solutions Among Users
5.5 Satisfaction with Cloud-Based Solutions
5.6 Barriers to Adoption of Cloud-Based Solutions

6. Trends in Mobile & Wireless
6.1 Use of Mobile Devices
6.2 Support for Mobile Operating Systems
6.3 Enforcing BYOD Policies and Expectations for Future

7. Perception of Organizations’ Success
7.1 Organization’s Approach to IT Investments and its Competitive Assessment
7.2 Organization’s Approach to IT Investments by Organization’s Revenue Growth
7.3 Organization’s Approach to IT Investments by Organization’s Margin
7.4 IT Solutions Usage by Technology Adoption

8. Budget Allocation
8.1 2015 IT Budget in Relation to Organization’s Revenue
8.2 2015 vs 2016 IT Budget Allocation
8.3 Expected IT Budget Change in 2017
8.4 Percentage of IT Budget Consumed by Top Three Communications Suppliers
8.5 Percentage of IT Budget Consumed by Small to Medium Communications Suppliers
8.6 CAPEX Vs. OPEX Spending
8.7 Any Questions?

9. The Publisher's Story
9.1 Value Proposition: Future of Your Company & Career
9.2 Global Perspective
9.3 Industry Convergence
9.4 360º Research Perspective
9.5 Implementation Excellence
9.6 Our Blue Ocean Strategy
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