When you take part in this workshop, be prepared to roll up your sleeves, sweat a little and think a lot. During the session, you'll examine off-site management challenges and solutions with peers; practice techniques for getting poorly performing locations up-to-speed; determine what the pros did right - and wrong in real-world case studies and much more.
Back at the office, you'll be able to turn around all your off-site concerns. You'll know the inside secrets that'll help you get multiple offices to follow your instructions to the letter, accurately monitor quality and build strong, self-reliant teams you can count on.
Objectives of the Presentation
By attending, you will understand how to even more effectively:
- Boost productivity at every location
- Significantly cut down on paperwork
- Know off-site employees are following the rules, period, including home-office rules
- Spot problems even when you're far away
Why Should you Attend:
- Are you concerned about how much time and productivity your people are wasting?
- What about lost energy, efficiency and effectiveness, especially because people are so 'spread out'?
- Would you like to 'tame the paper tiger' and reduce so much needless paperwork?
- Have you ever been concerned about people 'following the rules' you know, 'out of sight, out of mind'?
- Would you like to be able to more effectively spot problems, even when you are hundreds to thousands of miles away?
If you answered 'yes' to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance, no matter how widely distributed everyone is.
As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?
Founder and President ,
Pinnacle Performance Improvement Worldwide
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues. He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and workshop leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.
Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.