Global Managed Infrastructure Services Market by End-User Industry, Geography and Vendor Analysis - Forecasts, Trends and Shares (2016 - 2021)

  • ID: 3970686
  • Report
  • Region: Global
  • 112 pages
  • Mordor Intelligence
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Managed infrastructure services is important for the clients who do extensive outsourcing to other cities within or outside the country. It helps the company to reduce its operating costs.

Business operational efficiency is key to any organization's growth. This can be achieved by streamlining processes that can help in enhancing customer satisfaction and in turn help in focusing more on key revenue generating businesses. The firms are adopting various strategies to achieve these goals.

Managed services model is one such way to achieve this. It is a practice of outsourcing daily management responsibilities and functions as a strategic method for improving business operations and cutting down unnecessary expenses. These services could include outsourcing HR activities, lifecycle build or maintenance activities, and production support activities.

The services which come under managed services model comprise of alerts, patch management, security, data backup, and recovery for different client devices such as desktops, servers, notebooks, servers, storage systems, applications and networks.

Small businesses require technology that can help them operate efficiently and complete the given tasks with no flaws. Hence, the need for managed services is a necessity to make sure that various business operations are carried out to make sure there are no issues in the end-results.

Some of the key vendors of managed services are Cisco, IBM, HP, Alcatel-Lucent, Microsoft and Fujitsu. Their current strategies and their position in this highly competitive market have been studied and accordingly, the required analysis have been derived.


There are various factors that are responsible for driving the managed infrastructure services market that includes business process efficiency and focused core businesses, especially on enhancing customer satisfaction.

Managed infrastructure services market is witnessing an accelerated growth due to penetration of technologies like mobility, cloud computing and big data across different industry verticals.

Heavy dependence on IT is also growing with time, as the resources to support an increasingly complex IT environment are limited. Many small businesses lack in IT resources and can quickly get into a vulnerable state with the day-to-day responsibilities or operations of keeping the IT infrastructure intact and the business up and running.


Privacy and security remain the big concerns and these are being addressed by various managed services providers. Also, skilled and dedicated personnel are required to maintain the various processes associated with managed infrastructure services.


- Managed infrastructure services market overview and in-depth market analysis with its applications in the industry and information on drivers and restraints.
- Identification of factors responsible for changing the market scenario, rising prospective opportunities and identification of key companies that can influence the market on a global and regional scale.
- Extensively researched competitive landscape with profiles of major companies along with their market share.
- A comprehensive list of key market players along with the analysis of their current strategic interests and key financial information.

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1. Introduction

1.1 Key Deliverables of the Study

1.2 Study Assumptions

1.3 Market Definition

1.4 Key Findings of the Study

2. Research Approach and Methodology

3. Executive Summary

4. Market Dynamics

4.1 Market Overview

4.2 Factors Driving the Market

4.3 Factors Restraining the Market

4.4 Industry Value-Chain Analysis

4.5 Industry Attractiveness - Porter's Five Forces

4.5.1 Bargaining Power of Suppliers

4.5.2 Bargaining Power of Consumers

4.5.3 Threat of New Entrants

4.5.4 Threat of Substitute Products or Services

4.5.5 Competitive Rivalry among Existing Competitors

5. Global Managed Infrastructure Services Market - Segmented by Deployment Type

5.1 On-Premise

5.2 Cloud

6. Global Managed Infrastructure Services Market - Segmented by Type

6.1 Desktop and Print Services

6.2 Servers

6.3 Inventory

6.4 Others

7. Global Managed Infrastructure Services Market - Segmented by Verticals

7.1 BFSI

7.2 Energy

7.3 Healthcare

7.4 Manufacturing

7.5 Retail

7.6 Others

8. Global Managed Infrastructure Services Market - Segmented by Region

8.1 North America

8.1.1 United States

8.1.2 Canada

8.1.3 Others

8.2 Europe

8.2.1 United Kingdom

8.2.2 Germany

8.2.3 France

8.2.4 Others

8.3 Asia Pacific

8.3.1 China

8.3.2 India

8.3.3 Japan

8.3.4 Others

8.4 Latin America

8.4.1 Brazil

8.4.2 Mexico

8.4.3 Argentina

8.4.4 Others

8.5 Middle East and Africa

8.5.1 United Arab Emirates

8.5.2 Saudi Arabia

8.5.3 South Africa

8.5.4 Others

9. Vendor Market Share Analysis

10. Company Profiles of Key Vendors

10.1 Fujitsu Ltd

10.1.1 Overview

10.1.2 Major Products and Services

10.1.3 Financials

10.1.4 Recent Developments

10.2 Cisco Systems, Inc

10.2.1 Overview

10.2.2 Major Products and Services

10.2.3 Financials

10.2.4 Recent Developments

10.3 Dell EMC (EMC Corporation)

10.3.1 Overview

10.3.2 Major Products and Services

10.3.3 Financials

10.3.4 Recent Developments

10.4 IBM Corporation

10.4.1 Overview

10.4.2 Major Products and Services

10.4.3 Financials

10.4.4 Recent Developments

10.5 Alcatel-Lucent

10.5.1 Overview

10.5.2 Major Products and Services

10.5.3 Financials

10.5.4 Recent Developments

10.6 AT&T Inc.

10.6.1 Overview

10.6.2 Major Products and Services

10.6.3 Financials

10.6.4 Recent Developments

10.7 HP Development Company, LP

10.7.1 Overview

10.7.2 Major Products and Services

10.7.3 Financials

10.7.4 Recent Developments

10.8 Microsoft Corporation

10.8.1 Overview

10.8.2 Major Products and Services

10.8.3 Financials

10.8.4 Recent Developments

10.9 Verizon Communications Inc.

10.9.1 Overview

10.9.2 Major Products and Services

10.9.3 Financials

10.9.4 Recent Developments

10.10 Dell Inc.

10.10.1 Overview

10.10.2 Major Products and Services

10.10.3 Financials

10.10.4 Recent Developments

10.11 Rackspace Inc.

10.11.1 Overview

10.11.2 Major Products and Services

10.11.3 Financials

10.11.4 Recent Developments

10.12 TCS Limited

10.12.1 Overview

10.12.2 Major Products and Services

10.12.3 Financials

10.12.4 Recent Developments

10.13 Deutsche Telekom AG

10.13.1 Overview

10.13.2 Major Products and Services

10.13.3 Financials

10.13.4 Recent Developments

11. Investment Analysis

12. Future of Managed Infrastructure Services Market
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