Modern Clinic Design Strategies for an Era of Change
Between new healthcare legislation, shifting demographics, and advances in technology, clinics are one of the most rapidly evolving sources of healthcare in the United States. This book provides designers and owners with everything they need to know to understand these shifting factors and address them through the design of the built clinic environment. It covers the practical elements of clinic design from front entry and waiting area to exam room for clinics of all types, from traditional community clinics to newer clinic models that might be located adjacent to a hospital, in a commercial storefront, or within a retail pharmacy or big box store. Specific design strategies and examples of existing projects show how each of these spaces can be designed to optimize the patient experience. Innovations such as lean design, design for flexibility, and prototyping spaces with mock–ups will be covered within the clinic setting.
- Distills current developments in the healthcare industry from legislation and government regulations to technological developments and the related impact on the design of built environments
- Illustrates design strategies that can help create a positive patient experience, both in traditional and emerging clinic types
- Diagrams all aspects of clinic design
- Provides examples of the emerging types of clinic models that will grow in prevalence in the coming years, including clinics within pharmacies and big box retailers, community clinics, clinics adjacent to and affiliated with traditional hospitals, medical home model clinics, and healthcare boutiques
- Analyzes the impact of technology on clinic design
- Offers innovative ideas about lean design, design for flexibility, and the use of mock–ups to prototype space plans within a clinic setting
Foreword Frank Zilm v
Preface Opening the Dialogue on Clinic Design viiChristine Guzzo Vickery, Gary Nyberg and Douglas Whiteaker
Chapter 1 Understanding the Patient Experience 1Christine Guzzo Vickery
Chapter 2 Lean Design and Efficiency 47Brent Peterson
Chapter 3 Visualization Tools and Mock–ups 73Amy Douma and Jennifer Romer
Chapter 4 Designing for Flexibility 91Douglas Whiteaker
Chapter 5 Clinic Planning Concepts 127Gary Nyberg
Chapter 6 The Exam Room Today 165Gary Nyberg
Chapter 7 Politics and Healthcare 201Douglas Whiteaker
Chapter 8 The Retailing of Healthcare: Clinics in Retail Settings 227Christine Guzzo Vickery
Chapter 9 The Medical Home Model: A Collaborative Approach to Managing Health and Wellness 253Jennifer Klund
Chapter 10 Healthcare Outside the Clinic Designing for the Outmigration of Care 283Jennifer Klund
Afterword Planning for a Flexible Future 309Christine Guzzo Vickery, Gary Nyberg and Douglas Whiteaker
Select Bibliography 311
Christine Guzzo Vickery, CID, EDAC, is Vice President and Senior Interior Designer with HGA Architects and Engineers and leads HGA′s Healthcare Research Collaborative. She additionally speaks at national healthcare conferences, contributes regularly to industry journals, and writes a monthly Blog for Healthcare Design Magazine. She has a Bachelor of Arts from the University of Iowa.
Gary Nyberg, RA, is a retired Healthcare Principal from HGA Architects and Engineers, where he specialized in medical planning, master planning and design for more than 30 years. He has a Bachelor of Architecture from the University of Minnesota.
Douglas Whiteaker, AIA, is a Healthcare Principal with HGA Architects and Engineers. He teaches sustainable design at Cosumnes River College in Sacramento, and leads Architect Registration Exam prep seminars. He has a Master of Architecture from the University of Nebraska–Lincoln, and a Bachelor of Science in Advanced Technical Science in Architecture from Southern Illinois University–Carbondale.