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Professional Service Automation Software Market Size, Share, & Trends Analysis Report By Application, By Deployment, By Region, And Segment Forecasts, 2019 - 2025

  • ID: 4031960
  • Report
  • May 2019
  • Region: Global
  • 163 pages
  • Grand View Research
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FEATURED COMPANIES

  • Appirio, Inc.
  • Clarizen
  • Deltek, Inc.
  • Microsoft
  • Planview
  • SAP
  • MORE
The global professional service automation software market size is estimated to reach $16,015.0 Million by 2025, at a CAGR of 11.7% according to this report. PSA software is used for standardizing business processes and providing reports, insights, and control for resources and projects. The value of such systems is to enable critical information to be analyzed and shared across organizations for more insightful and timely decision-making. Rapid advancements in functionalities of the solution are anticipated to boost growth.

Increasing needs to improve operational efficiency among professional service firms are expected to propel the market over the forecast period. The companies have been focusing on optimally aligning resources while profitably delivering projects on time. PSA tools offer benefits such as optimized staffing, improved collaboration, and automated time and expense. Effective use of professional services automation tools can help organizations improve productivity, operational efficiency, financial margins, and billable utilization. PSA software improves project management and resource management by increasing efficiency through increased collaboration and personnel utilization, better planning, and integrated knowledge management. The software also provides standardized reports, which help management make key business decisions.

Small enterprises have been using spreadsheets for various tasks such as resource and time management. However, as businesses grow, complexity, need for automation, and the challenge of maintaining business quality, throughput, and effectiveness will grow as well. Small-sized businesses are untapped markets and increasing IT budgets of these enterprises are expected to demand over the forecast period.

Further key findings from the report suggest:
  • Cloud technology is becoming popular among cost-sensitive customers and small and medium enterprises. Increasing ubiquitous computing owing to smartphone penetration and better internet infrastructure is expected to drive the PSA mobile application over the next six years. Support for a variety of mobile platforms such as Android and iOS has become a basic requirement of the software
  • Technology companies held the largest market share of over 46% in 2018. However, marketing and communication firms segment is anticipated expand at the highest CAGR of 15.5% from 2019 to 2025
  • North America and Europe are expected to remain key regions in the global Professional Service Automation (PSA) software market over the forecast period
  • Projector PSA, ChangePoint, NetSuite OpenAir, Appirio, Inc., Microsoft Corporation, FinancialForce.com, ConnectWise, and Tenrox are some of the major players
  • Other key vendors include Compuware Corporation, Autotask Corporation, Panview, Clarizen, Deltek, Inc., and Oracle

Please note: This product will be delivered within 48 business hours after receipt of order.
Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Appirio, Inc.
  • Clarizen
  • Deltek, Inc.
  • Microsoft
  • Planview
  • SAP
  • MORE
Chapter 1 Methodology and Scope
1.1 Research methodology
1.2 Research scope and assumptions
1.3 List of data sources

Chapter 2 Executive Summary
2.1 PSA Software - Industry snapshot and key buying criteria, 2014 - 2025

Chapter 3 PSA Software Industry Outlook
3.1 Market Segmentation
3.2 Market Size And Growth Prospects
3.3 PSA Software - Value Chain Analysis
3.4 PSA Software - Market Dynamics
3.4.1 Market driver analysis
3.4.1.1 Growing adoption of cloud computing
3.4.1.2 Increasing need to improve operational efficiency
3.4.1.3 Technology shift by small and medium enterprise to enhance their IT infrastructure
3.4.2 Market restraint analysis
3.4.2.1 Data privacy regulation
3.5 Key opportunities - Prioritized
3.6 Industry analysis - Porter’s Analysis
3.7 PSA Software - Competitor Analysis, 2018
3.7.1 Pricing Strategy
3.8 PSA Software - PESTEL Analysis
3.9 Professional Services Automation (PSA) Software - Market Share
3.10 Remote Monitoring And Management Market Share
3.11 PSA Software - Technology Landscape

Chapter 4 PSA Software Key Vendors: Customer Analysis
4.1 Remote Monitoring and Management (RMM)
4.2 Professional Services Automation (PSA)
4.3 PSA Ecosystem
4.4 Who uses RMM?
4.5 Who uses PSA?
4.6 PSA and RMM Study

Chapter 5 PSA Software Application Outlook
5.1 PSA software market share by application, 2018 & 2025
5.2 Consulting Firm
5.2.1 Global PSA software demand in consulting firm by region, 2014 - 2025
5.3 Technology Companies
5.3.1 Global PSA software demand in technology companies by region, 2014 - 2025
5.4 Marketing and communication firms
5.4.1 Global PSA software demand in marketing and communication firms by region, 2014 - 2025
5.5 Others
5.5.1 Global PSA software demand in others by region, 2014 - 2025

Chapter 6 PSA Software Deployment Outlook
6.1 PSA software market share by deployment, 2018 & 2025
6.2 On-premise
6.2.1 Global on-premise PSA software demand by region, 2014 - 2025
6.3 Cloud
6.3.1 Global cloud PSA software demand by region, 2014 - 2025

Chapter 7 PSA Software Regional Outlook
7.1 PSA software market share by region, 2018 & 2025
7.2 North America
7.2.1 North America market by application, 2014 - 2025
7.2.2 North America market by deployment, 2014 - 2025
7.2.3 U.S.
7.2.3.1 U.S. market by application, 2014 - 2025
7.2.3.2 U.S. market by deployment, 2014 - 2025
7.2.4 Canada
7.2.4.1 Canada market by application, 2014 - 2025
7.2.4.2 Canada market by deployment, 2014 - 2025
7.3 Europe
7.3.1 Europe market by application, 2014 - 2025
7.3.2 Europe market by deployment, 2014 - 2025
7.3.3 Germany
7.3.3.1 Germany market by application, 2014 - 2025
7.3.3.2 Germany market by deployment, 2014 - 2025
7.3.4 UK
7.3.4.1 UK market by application, 2014 - 2025
7.3.4.2 UK market by deployment, 2014 - 2025
7.4 Asia Pacific
7.4.1 Asia Pacific market by application, 2014 - 2025
7.4.2 Asia Pacific market by deployment, 2014 - 2025
7.4.3 China
7.4.3.1 China market by application, 2014 - 2025
7.4.3.2 China market by deployment, 2014 - 2025
7.4.4 India
7.4.4.1 India market by application, 2014 - 2025
7.4.4.2 India market by deployment, 2014 - 2025
7.4.5 Japan
7.4.5.1 Japan market by application, 2014 - 2025
7.4.5.2 Japan market by deployment, 2014 - 2025
7.5 Latin America
7.5.1 Latin America market by application, 2014 - 2025
7.5.2 Latin America market by deployment, 2014 - 2025
7.5.3 Brazil
7.5.3.1 Brazil market by application, 2014 - 2025
7.5.3.2 Brazil market by deployment, 2014 - 2025
7.5.4 Mexico
7.5.4.1 Mexico market by application, 2014 - 2025
7.5.4.2 Mexico market by deployment, 2014 - 2025
7.6 MEA
7.6.1 MEA market by application, 2014 - 2025
7.6.2 MEA market by deployment, 2014 - 2025

Chapter 8 PSA Software Market Growth Opportunity Analysis
8.1 Global number of Managed Service Providers (MSP)
8.1.1 PSA tool adoption in MSP, by region
8.1.2 PSA tool adoption in MSP, by company size
8.1.3 PSA tool adoption in MSP, by application
8.2 Distribution of PSA Software users and MSPs
8.3 Distribution of PSA software users at country-level
8.3.1 U.S.
8.3.1.1 Distribution of PSA software users by vendors
8.3.2 Canada
8.3.2.1 Distribution of PSA software users by vendors
8.3.3 Europe
8.3.3.1 Distribution of PSA software users by vendors
8.3.4 UK
8.3.4.1 Distribution of PSA software users by vendors
8.3.5 Germany
8.3.5.1 Distribution of PSA software users by vendors

Chapter 9 PSA Software Key Vendors: Customer Analysis
9.1 Professional Services Automation (PSA) Market Key Vendor Analysis
9.1.1 Autotask Corp.
9.1.1.1 Product characteristics:
9.1.1.2 Customer features:
9.1.1.3 Key customer profiles
9.1.1.3.1 ITECH Solutions
9.1.1.3.2 The Brookfield Group
9.1.1.3.3 machineLOGIC LLC
9.1.1.3.4 Other customers
9.1.2 Changepoint
9.1.2.1 Key customer profiles
9.1.2.1.1 bpost bank
9.1.2.1.2 California Manufacturing Technology Consulting (CMTC)
9.1.2.1.3 Hydro-Electric Corporation
9.1.2.1.4 Other customers
9.1.3 ConnectWise, Inc.
9.1.3.1 Product Characteristics:
9.1.3.2 Customer Features
9.1.3.3 Key customer profiles
9.1.3.3.1 Techvera
9.1.3.3.2 Innovative Computing Systems, Inc.
9.1.3.3.3 Vision Computer Solutions
9.1.3.3.4 Other customers
9.1.4 Continuum Managed Services
9.1.4.1 Product Characteristics:
9.1.4.2 Key customer profiles
9.1.4.2.1 Frontier Business Products
9.1.4.2.2 Itek Systems Management
9.1.4.2.3 ZLan Partners
9.1.4.2.4 Other customers
9.1.5 FinancialForce
9.1.5.1 Product Characteristics:
9.1.5.2 Customer Features:
9.1.5.3 Key customer profiles
9.1.5.3.1 salesforce.com, Inc.
9.1.5.3.2 NewVoiceMedia
9.1.5.3.3 Greenway Health, LLC
9.1.5.3.4 Other customers
9.1.6 Kaseya
9.1.6.1 Product Characteristics:
9.1.6.2 Customer Features:
9.1.6.3 Key customer profiles
9.1.6.3.1 Cisco Systems, Inc.
9.1.6.3.2 The 20 MSP
9.1.6.3.3 Jewell Computing Solution
9.1.6.3.4 Other customers
9.1.7 Ninja RMM
9.1.7.1 Key customer profiles
9.1.7.1.1 Mitchell and Company
9.1.7.1.2 Nero Consulting
9.1.7.1.3 Technology Seed, LLC
9.1.7.1.4 Other customers
9.1.8 Oracle (NetSuite)
9.1.8.1 Product Characteristics:
9.1.8.2 Customer Features:
9.1.8.3 Key customer profiles
9.1.8.3.1 MongoDB, Inc.
9.1.8.3.2 Siemens Product Lifecycle Management Software, Inc.
9.1.8.3.3 Software AG
9.1.8.3.4 Other customers
9.1.9 Projector PSA
9.1.9.1 Product Characteristics:
9.1.9.2 Customer Features:
9.1.9.3 Key customer profiles
9.1.9.3.1 Avasant, LLC
9.1.9.3.2 Luxent
9.1.9.3.3 BuzzBee Company
9.1.9.3.4 Other customers
9.1.10 SolarWinds
9.1.10.1 MSPs by country
9.1.10.2 Product Characteristics:
9.1.10.3 Customer Features:
9.1.10.4 Key customer profiles
9.1.10.4.1 Bahwan CyberTek (BCT)
9.1.10.4.2 IT Continuity, LLP
9.1.10.4.3 Computer Troubleshooters
9.1.10.4.4 Other customers
9.1.11 Tigerpaw
9.1.11.1 Product Characteristics
9.1.11.2 Customer Features
9.1.11.3 Key customer profiles
9.1.11.3.1 ProTel Networks
9.1.11.3.2 BSB Communication, Inc.
9.1.11.3.3 Other customers

Chapter 10 Competitive Landscape
10.1 Appirio, Inc.
10.1.1 Company Overview
10.1.2 Financial Performance
10.1.3 Product Benchmarking
10.1.4 Strategic Initiatives
10.2 Autotask Corporation
10.2.1 Company Overview
10.2.2 Financial Performance
10.2.3 Product Benchmarking
10.2.4 Strategic Initiatives
10.3 ChangePoint
10.3.1 Company Overview
10.3.2 Financial Performance
10.3.3 Product Benchmarking
10.3.4 Strategic Initiatives
10.4 Clarizen
10.4.1 Company Overview
10.4.2 Financial Performance
10.4.3 Product Benchmarking
10.4.4 Strategic Initiatives
10.5 Compuware Corporation
10.5.1 Company Overview
10.5.2 Financial Performance
10.5.3 Product Benchmarking
10.5.4 Strategic Initiatives
10.6 ConnectWise
10.6.1 Company Overview
10.6.2 Financial Performance
10.6.3 Product Benchmarking
10.6.4 Strategic Initiatives
10.7 Deltek, Inc.
10.7.1 Company Overview
10.7.2 Financial Performance
10.7.3 Product Benchmarking
10.7.4 Strategic Initiatives
10.8 FinancialForce.com
10.8.1 Company Overview
10.8.2 Financial Performance
10.8.3 Product Benchmarking
10.8.4 Strategic Initiatives
10.9 Kimble Apps
10.9.1 Company Overview
10.9.2 Financial Performance
10.9.3 Product Benchmarking
10.9.4 Strategic Initiatives
10.10 Microsoft
10.10.1 Company Overview
10.10.2 Financial Performance
10.10.3 Product Benchmarking
10.10.4 Strategic Initiatives
10.11 NetSuite OpenAir, Inc.
10.11.1 Company Overview
10.11.2 Financial Performance
10.11.3 Product Benchmarking
10.11.4 Strategic Initiatives
10.12 Oracle
10.12.1 Company Overview
10.12.2 Financial Performance
10.12.3 Product Benchmarking
10.12.4 Strategic Initiatives
10.13 Planview
10.13.1 Company Overview
10.13.2 Financial Performance
10.13.3 Product Benchmarking
10.13.4 Strategic Initiatives
10.14 Projector PSA
10.14.1 Company Overview
10.14.2 Financial Performance
10.14.3 Product Benchmarking
10.14.4 Strategic Initiatives
10.15 Promys, Inc.
10.15.1 Company Overview
10.15.2 Financial Performance
10.15.3 Product Benchmarking
10.15.4 Strategic Initiatives
10.16 SAP
10.16.1 Company Overview
10.16.2 Financial Performance
10.16.3 Product Benchmarking
10.16.4 Strategic Initiatives
10.17 Tenrox
10.17.1 Company Overview
10.17.2 Financial Performance
10.17.3 Product Benchmarking
10.17.4 Strategic Initiatives
10.18 Unanet
10.18.1 Company Overview
10.18.2 Financial Performance
10.18.3 Product Benchmarking
10.18.4 Strategic Initiatives

*Full List of Tables and Figures Available on Enquiry.
Note: Product cover images may vary from those shown
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  • Appirio, Inc.
  • Autotask Corporation
  • ChangePoint
  • Clarizen
  • Compuware Corporation
  • ConnectWise
  • Deltek, Inc.
  • FinancialForce.com
  • Kimble Apps
  • Microsoft
  • NetSuite OpenAir, Inc.
  • Oracle
  • Planview
  • Projector PSA
  • Promys, Inc.
  • SAP
  • Tenrox
  • Unanet
Note: Product cover images may vary from those shown
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