PRAISE FOR THE DATA DRIVEN LEADER
"The Data Driven Leader offers an engaging parable that brings to life the value of analytically–based people decisions, and helpful guidance for leaders to enhance those decisions."
Dr. John W. Boudreau, Professor and Research Director, Center for Effective Organizations and Marshall School of Business, University of Southern California
"One of the most profound changes in business today is the vast amount of people–related data we have to analyze. This book will help HR and line managers understand their opportunity to apply analytics to many of the people decisions we make every day."
Josh Bersin, Industry Analyst, Principal and Founder, Bersin by Deloitte
"One of the key questions for the future is the impact of artificial intelligence on human work. Here′s a great contribution to that debate. Jenny Dearborn and David Swanson, through engaging examples and in–depth analyses, show how data analytics can properly empower the workforce for the future."
Chris Anderson, Head of TED
"You can′t build an organization where people want to show up if you don′t truly know your people and you can′t truly know your people if you don′t have a people analytics strategy in place. Start by reading this book!"
Jacob Morgan, Author of The Employee Experience Advantage (2017), The Future of Work (2014) and The Collaborative Organization (2012), Speaker and Futurist
"The Data Driven Leader is an essential guide for leaders who want to navigate complexity with brilliance and win in the new game of work. This insight–packed book will show you how to ask the right questions, gather intelligence and enable your team to find the best answers."
Liz Wiseman, New York Times bestselling author of Multipliers and Rookie Smarts, Founder, The Wiseman Group
"Effective leaders care about truth: the organizations that they really have, not the ones they think (or wish) they have. Moving a company forward requires patient and accurate insights into what people are really doing. This valuable book provides practical and clever tools for this analytical work, demystifying the application of data analytics to HR processes that serve the entire company."
Dr. Charles Galunic, Aviva Chaired Professor of Leadership, Professor of Organization Behaviour, INSEAD Business School, FRANCE
"We live in a world where data overload and data integrity is questioned every day. Rather than running away from it, we need to boldly step up. Consequently, the ability to synthesize information, analyze data and offer compelling insights and recommendations is one of the most critical skills required by the workforce of today. The HR function has the opportunity to lead and make a huge difference in this space. The Data Driven Leader is an easy–to–read, insightful book that provides great ideas for practical application across many parts of a business."
Karen Gaydon, SVP, CHRO and Corporate Marketing, Synaptics
Chapter 1: Playing the Blame Game 1
Chapter 2: Leading with Business Outcomes 25
Chapter 3: Starting with Analytics 49
Chapter 4: Early Discoveries 83
Chapter 5: Diagnosing What s Wrong 111
Chapter 6: The Road Ahead 147
Chapter 7: Results Win Support 175
Essential Reading 199
About the Authors 229