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The IT Industry in South Africa 2024

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    Report

  • 353 Pages
  • January 2024
  • Region: South Africa
  • Who Owns Whom
  • ID: 5932765

Challenges

Delayed implementation of vital projects such as digital migration and SA Connect and development of appropriate policies and regulations.

Extreme shortage of professional skills to offer existing services and keep pace with new developments, resulting in a reliance on external and imported skills. Fallout from IT company involvement in procurement irregularities. Government’s fiscal challenges have led to delays in some IT projects. Hardware retailers have been negatively affected by ports delays. High cost of importing ICT hardware, software, and services due to exchange rate. Loadshedding. Network and ICT readiness are not as high as they should be. Reliance on imported products. Security threats from increasing cybercrime and a lack of associated skills. The slowing economy, which reduces IT spending by companies and the government.

Introduction

While the burst of growth in the IT sector during the pandemic has dissipated, demand for software and hardware products is expected to remain strong. Demand will be driven by digital transformation at companies and the adoption of technologies such as artificial intelligence and the internet of things, which require stronger computing power.

Loadshedding has had positive and negative effects on the IT industry as it has led to a surge in demand for inverters, solar panels, and batteries, but affected the rollout of data centres, which are energy intensive. Other challenges include the global shortage of IT skills, delays in state ICT initiatives and IT projects and a slowdown of venture capital funding to startups, all of which have put a brake on IT spending.

Opportunities

Cloud computing value-added services.

Demand for cybersecurity products. Development of smart cities and provinces and a large number of e-services such as e-learning, e-payments, e-governance, and e-commerce. Ecommerce Fintech products and solutions. Green technology or more efficient IT hardware. Tech products and solutions developed by innovative techs startups. The digital transformation trend is fuelling growth for IT products and services.

Outlook

Demand for software and hardware products is expected to remain strong. This includes demand for digital transformation solutions as businesses use technology and innovation to re-invent and improve their operations.

Growth will also come from cybersecurity services, local service providers offering value-added cloud computing services, and the development of fintech services.

Report Coverage

This report focuses on the information technology (IT) industry, including hardware manufacturing, assembly, and supply; software development and supply; and retail sales of hardware and software. It includes information on the size, state and economic contribution of the industry and trends including digital transformation, cloud computing, fintech, ecommerce and cybersecurity. It includes information on corporate actions, trade, government’s procurement and IT spend, corruption and competition issues. There are profiles of 102 companies including notable players such as Adapt It, Altron, 4Sight Holdings, Datatec, Mustek, and EOH, major international players such as Microsoft, IBM and Dell and retailers such as Takealot. Local cloud service providers include Synthesis, BlueSky (which provides cloud consultancy services for Salesforce), AWS, Tableau, and Alteryx products, and Obsidian. Trends

Demand is growing for the use of big data, robotics, cloud computing, IoT and AI solutions. Emerging technologies drive demand for innovative solutions and digital transformation services. Financial regulation and security concerns drive demand for compliant and secure financial transactions. Hybrid remote and office work. Increasing interest in green technology or more efficient IT hardware. Increasing risk of cybercrime drives demand for secure IT solutions. IT workloads are shifting to the cloud, and large IT companies are managing clients’ shift to the cloud. There is growing demand for fintech solutions driven by the growth in ecommerce and the adoption of mobile technology.

Table of Contents

1. INTRODUCTION
2. DESCRIPTION OF THE INDUSTRY
2.1 Industry Value Chain
2.2 Geographic Position
2.3 Size of the Industry
3 LOCAL
3.1 State of the Industry
3.2 Key Trends
3.3 Key Issues
3.4 Notable Players
3.5 Trade
3.6 Corporate Actions
3.7 Regulations
3.8 Enterprise Development and Social Development
4 AFRICA5 INTERNATIONAL
6 INFLUENCING FACTORS
6.1 Economic Environment
6.2 Labour
6.3 Environmental Issues
6.4 Technology, R&D, Innovation
6.5 Government Procurement
6.6 Cybersecurity
6.7 Loadshedding
6.8 Corruption
6.9 Rising Inputs
7 COMPETITIVE ENVIRONMENT
7.1 Competition
7.2 Ownership Structure of the Industry
7.3 Barriers to Entry
8 INDUSTRY SUMMARY9 OUTLOOK10 INDUSTRY ASSOCIATIONS
11 . REFERENCES
11.1 Publications
11.2 Websites
APPENDIX 1 - Computer and Related ActivitiesAPPENDIX 2 - Wholesale and Retail of Laptops, Desktops and Peripherals
COMPANY PROFILES - Computer and Related Activities
  • 4Sight Holdings Ltd
  • Accenture (South Africa) (Pty) Ltd
  • Accsys (Pty) Ltd
  • ACI Global Ltd
  • Active Track (Pty) Ltd
  • AdaptIT Holdings (Pty) Ltd
  • Adcorp Workforce Solutions (Pty) Ltd
  • Africa Online Retail (Pty) Ltd
  • Afrihost SP (Pty) Ltd
  • Altron Ltd
  • Alviva Holdings (Pty) Ltd
  • AOLC (Pty) Ltd
  • AYO Technology Solutions Ltd
  • B D Silks CC
  • Barone Budge and Dominick (Pty) Ltd
  • Bidvest Office (Pty) Ltd
  • Blue Label Telecoms Ltd
  • Business Connexion (Pty) Ltd
  • Cash Connect Management Solutions (Pty) Ltd
  • CCI Technology Solutions (Pty) Ltd
  • CHM Vuwani Computer Solutions (Pty) Ltd
  • Cocre8 IT Services (Pty) Ltd
  • Daddy's Deals (Pty) Ltd
  • Datacentrix (Pty) Ltd
  • Datatec Ltd
  • Dimension Data (Pty) Ltd
  • Direct Transact (Pty) Ltd
  • Document Warehouse (Pty) Ltd (The)
  • EasyPay (Pty) Ltd
  • Ecentric Payment Systems (Pty) Ltd
  • EOH Holdings Ltd
  • ERS Biometrics (Pty) Ltd
  • Faranani IT Services (Pty) Ltd
  • Flash Mobile Vending (Pty) Ltd
  • Gijima Group Ltd
  • Hewlett-Packard South Africa (Pty) Ltd
  • IBM South Africa (Pty) Ltd
  • Intel South Africa Corporation
  • International Time and Access Technologies CC
  • Iron Mountain South Africa (Pty) Ltd
  • Iron Mountain South Africa Information Management (Pty) Ltd
  • Iron Mountain South Africa Records Management (Pty) Ltd
  • IT-Dynamics (Pty) Ltd
  • ITEC SA (Pty) Ltd
  • Lesaka Technologies (Pty) Ltd
  • Lightstone Consumer (Pty) Ltd
  • Mastercard Southern Africa (Pty) Ltd
  • MediKredit Integrated Healthcare Solutions (Pty) Ltd
  • Metrofile Holdings Ltd
  • Micro Focus Software South Africa (Pty) Ltd
  • Microsoft (S A) (Pty) Ltd
  • Morvest Group (Pty) Ltd
  • Mustek Ltd
  • Naspers Ltd
  • Nomad Information Systems (Pty) Ltd
  • Onedayonly Offers (Pty) Ltd
  • Oracle Corporation (South Africa) (Pty) Ltd
  • Pay-Day Software Systems (Pty) Ltd
  • Paycorp Group (Pty) Ltd
  • PBSA (Pty) Ltd
  • PBT Group Ltd
  • Prism Payment Technologies (Pty) Ltd
  • QCK Lezmin 4648 CC
  • Ricoh South Africa (Pty) Ltd
  • Sage South Africa (Pty) Ltd
  • SAS Institute (Pty) Ltd
  • SBE International SA (Pty) Ltd
  • Sentri Systems CC
  • Setcom (Pty) Ltd
  • Siemens (Pty) Ltd
  • Silkwood Trading 18 (Pty) Ltd
  • Sirius Sales (Pty) Ltd
  • Solar and Security Nerd (Pty) Ltd
  • South African Bankers Services Company (Pty) Ltd
  • Spark ATM Systems (Pty) Ltd
  • State Information Technology Agency SOC Ltd
  • Systems Africa (Pty) Ltd
  • Systems Applications Products (South Africa) (Pty) Ltd
  • T-Systems South Africa (Pty) Ltd
  • Takealot Online (RF) (Pty) Ltd
  • Teraco Data Environments (Pty) Ltd
  • Time and Attendance Solutions (Pty) Ltd
  • Toppan Gravity (Pty) Ltd
  • Trac Tech (Pty) Ltd
  • Transaction Control Technologies (SA) (Pty) Ltd
  • Trustlink (Pty) Ltd
  • Verifone Africa (Pty) Ltd
  • Virdi Distribution SA (Pty) Ltd
  • Wizzit Digital SA (Pty) Ltd
  • Xneelo (Pty) Ltd
COMPANY PROFILES - Wholesale and Retail of Laptops, Desktops and Peripherals
  • Acer Africa (Pty) Ltd
  • Alviva Holdings (Pty) Ltd
  • AOLC (Pty) Ltd
  • ASUSTek Computer Inc
  • Bidvest Office (Pty) Ltd
  • CHM Vuwani Computer Solutions (Pty) Ltd
  • CoCre8 Technology Solutions (Pty) Ltd
  • Dell Computer (Pty) Ltd
  • Esquire System Technology (Pty) Ltd
  • Hisense SA Sales Holdings (Pty) Ltd
  • Huawei Technologies Africa (Pty) Ltd
  • Intel South Africa Corporation
  • ITEC SA (Pty) Ltd
  • JD Consumer Electronics and Appliances (Pty) Ltd
  • Lenovo (South Africa) (Pty) Ltd
  • LG Electronics S A (Pty) Ltd
  • Microsoft (S A) (Pty) Ltd
  • Mustek Ltd
  • Oracle Corporation (South Africa) (Pty) Ltd
  • Ricoh South Africa (Pty) Ltd
  • Samsung Electronics South Africa (Pty) Ltd
  • Tarsus Distribution (Pty) Ltd

Companies Mentioned

  • 1Voucher Ltd
  • 4Sight Holdings Ltd
  • Absa Securities United Kingdom Ltd
  • Absa Stockbrokers Nigeria Ltd
  • Accenture (South Africa) (Pty) Ltd
  • Accsys (Pty) Ltd
  • ACI Global Ltd
  • Active Track (Pty) Ltd
  • Adapt IT Europe Ltd
  • Adapt IT Solutions Pte Ltd
  • AdaptIT Holdings (Pty) Ltd
  • Adcorp Workforce Solutions (Pty) Ltd
  • Africa Online Retail (Pty) Ltd
  • Africa Retail Properties Ltd
  • Afrihost SP (Pty) Ltd
  • Airvantage Do Brasil Sistemas E Tecnologia Ltda
  • Aligned Partnered Solutions (Pty) Ltd
  • Altron Ltd
  • Alviva Holdings (Pty) Ltd
  • Alviva International Co Ltd
  • Alvorex (Pty) Ltd
  • Amber Support Solutions Ltd
  • AOLC (Pty) Ltd
  • Arete Business Consulting Pvt Ltd
  • Arete Global (Egypt) Ltd
  • Arete Global FZ-LLC
  • ASSET Abu Dhabi
  • ASSET Egypt
  • ASSET Gulf FZ-LLC
  • ASSET Saudi Arabia
  • Astek SA
  • Axis Cleaning and Support Services Ltd
  • Axis Group Integrated Services Ltd
  • Axis Security Services Ltd
  • Axizworkgroup Mozambique Ltd
  • AYO International Holdings (Pty) Ltd
  • AYO Technology Solutions Ltd
  • B D Silks CC
  • B.I.C Services Pty Ltd
  • Barone Budge and Dominick (Pty) Ltd
  • BC Skills Sarl
  • Bidvest Group (UK) PLC (The)
  • Bidvest Group Australia Pty Ltd (The)
  • Bidvest Noonan (ROI) Ltd
  • Bidvest Noonan (UK) Ltd
  • Bidvest Office (Pty) Ltd
  • Bidvest Services (ROI) Ltd
  • Bidvest Services (UK) Ltd
  • Bidvest Services Group (UK) Ltd
  • Blake and Associates Offshoring (Pty) Ltd
  • Blue Label Telecoms Ltd
  • Business Connexion (Pty) Ltd
  • Cash Connect Management Solutions (Pty) Ltd
  • CCI Technology Solutions (Pty) Ltd
  • CEB Maintenance Namibia (Pty) Ltd
  • CHM Vuwani Computer Solutions (Pty) Ltd
  • CLM Safety Ltd
  • Cocre8 IT Services (Pty) Ltd
  • Compass Communications (Pty) Ltd
  • Continuity East Africa Ltd
  • ContinuityMauritius Co Ltd
  • Cordant Cleaning Ltd
  • Cordant Security Ltd
  • Cordant Thistle Ltd
  • Cozumevi AS
  • Crane Midco (Guernsey) Ltd
  • Crane Midco Ltd
  • CTBL Media Ltd
  • Daddy's Deals (Pty) Ltd
  • Dartry Laundry Ltd
  • Datacentrix (Pty) Ltd
  • Datatec International Services FZE
  • Datatec Ltd
  • De Villiers Chocolate Inc
  • Dimension Data (Pty) Ltd
  • Direct Transact (Pty) Ltd
  • Direct365Online Ltd
  • Document Warehouse (Pty) Ltd (The)
  • DriveRisk Namibia (Pty) Ltd
  • E-Business Systems Lda
  • EasyPay (Pty) Ltd
  • Ecentric Payment Systems (Pty) Ltd
  • Eezi Czechia
  • Eezi Global Ltd
  • Eezi Ltd
  • EFS Namibia (Pty) Ltd
  • EOH Holdings Ltd
  • EOH Information Technology (Pty) Ltd
  • EOH Intermediate HoldCo (Pty) Ltd
  • EOH Middle East FZ-LLC
  • EOH s.r.o.
  • EOH Singapore Pvt Ltd
  • Epsilon Test Services Ltd
  • ERS Biometrics (Pty) Ltd
  • Evripay Payment Solutions Ltd
  • Exaro HST Ltd
  • F G Knights (Pty) Ltd
  • Fairndale Share Block Company (Pty) Ltd
  • Faranani IT Services (Pty) Ltd
  • Fieldmarketing Group (Pty) Ltd
  • Flash Mobile Vending (Pty) Ltd
  • Flaxa Media Ltd
  • Fleet Logistics Pty Ltd
  • Flownex Europe GmbH
  • Frontline Marketing Services (Pty) Ltd
  • Future Carpet Cleaning Services Ltd
  • Future Cleaning (Southwest) Ltd
  • Future Cleaning Services Ltd
  • Gear Pump Distributors (UK) Ltd
  • Gear Pump Manufacturing US LLC
  • Gijima Group Ltd
  • Harding Trend Sales (Pty) Ltd
  • Hewlett-Packard South Africa (Pty) Ltd
  • Hudaco Trading (Namibia) (Pty) Ltd
  • Hudaco Trading Kenya Ltd
  • Hygiene Matters Ltd
  • IBM South Africa (Pty) Ltd
  • IMA SA (Pty) Ltd
  • Installernet SA (Pty) Ltd
  • Intel South Africa Corporation
  • International Time and Access Technologies CC
  • IoT.nxt B.V.
  • IQBusines Insights (Pty) Ltd
  • Iron Mountain South Africa (Pty) Ltd
  • Iron Mountain South Africa Information Management (Pty) Ltd
  • Iron Mountain South Africa Records Management (Pty) Ltd
  • IT-Dynamics (Pty) Ltd
  • ITEC SA (Pty) Ltd
  • Jabster Technologies (Pty) Ltd
  • Jump Topup Ltd
  • K-Markt Retail Services (Pty) Ltd
  • Karmarton Ltd
  • Karooooo Cartrack Ltd
  • Katlego Solutions (Pty) Ltd
  • King James Group (Pty) Ltd
  • Kuhne electronic GmbH
  • L. Lynch (H20) Solutions Ltd
  • L.Lynch Interact Ltd
  • Lesaka Technologies (Pty) Ltd
  • Levitar Share Block Company (Pty) Ltd
  • LGLP (Pty) Ltd
  • Lightstone Consumer (Pty) Ltd
  • Liguori Agencies (Pty) Ltd
  • Lima Romeo Air (Pty) Ltd
  • Lipa Payments (Pty) Ltd
  • LPM Acquisitions Ltd
  • Lunarx Consulting and Projects (Pty) Ltd
  • Marketing Transform (Pty) Ltd
  • Mastercard Southern Africa (Pty) Ltd
  • Mayflower Hygiene Supplies (Ireland) Ltd
  • Mayflower Hygiene Supplies (London) Ltd
  • Maziv (Pty) Ltd
  • Mediametrics (Pty) Ltd
  • Medical Services Organisation (Pty) Ltd
  • MediGuide Africa (Pty) Ltd
  • MediKredit Integrated Healthcare Solutions (Pty) Ltd
  • Memo Digital (Pty) Ltd
  • Metrofile Holdings Ltd
  • Metrofile Mozambique Lda
  • Metrofile Nigeria (Pty) Ltd
  • Metrofile Records Management (Kenya) Ltd
  • Micro Focus Software South Africa (Pty) Ltd
  • Microsoft (S A) (Pty) Ltd
  • MiX Telematics India Pvt Ltd
  • MiX Telematics Sociedad De Responsabilidad Ltda
  • Mobii Systems (Pty) Ltd
  • Mondia Tech FZ-LLC
  • Morvest Group (Pty) Ltd
  • Mustek Ltd
  • Mustek Zimbabwe Pvt Ltd
  • mWAVE Industries LLC
  • Naspers Ltd
  • Nestdiv Trading (Pty) Ltd
  • Netstar Mocambique Lda
  • Nexus23rd Century Services Ltd
  • Nomad Information Systems (Pty) Ltd
  • Noonan Services Group (NI) Ltd
  • Noonan Topco Ltd
  • nVision IT Australia Pty Ltd
  • nVision Mauritius (Pty) Ltd
  • Octopi Smart Solutions (Pty) Ltd
  • OLI Trading Ltd
  • Onedayonly Offers (Pty) Ltd
  • Oracle Corporation (South Africa) (Pty) Ltd
  • Ovobix (RF) (Pty) Ltd
  • Parmalat Fieldmarketing Services (Pty) Ltd
  • Pay-Day Software Systems (Pty) Ltd
  • Paycorp Group (Pty) Ltd
  • PBSA (Pty) Ltd
  • PBT Group (UK) Ltd
  • PBT Group Europe B.V.
  • PBT Group International B.V.
  • PBT Group Ltd
  • Personnel Hygiene Services Ltd
  • PHS Bidco Ltd
  • PHS Compliance Ltd
  • PHS Group Ltd
  • PHS Holdings Ltd
  • PHS Hygiene Pty Ltd
  • PHS Investments Ltd
  • phs Serkonten SAU
  • PHS Services Ltd
  • PHS Washrooms Ltd
  • PHS Western Ltd
  • Pioneer Foods Instore (Pty) Ltd
  • Prism Payment Technologies (Pty) Ltd
  • Publishers Toolbox Ltd
  • Q-Bic Business Intelligence Centre (Pty) Ltd
  • QCK Lezmin 4648 CC
  • RCT Software Solutions (Pty) Ltd
  • Rectron International Holdings B.V.
  • Resource Support Services (IOM) Ltd
  • Retail Marketing Services (Pty) Ltd
  • Retail Workshop (Pty) Ltd (The)
  • RH Properties (Pty) Ltd
  • Ricoh South Africa (Pty) Ltd
  • RTMA Group (Pty) Ltd
  • Sage South Africa (Pty) Ltd
  • SAS Institute (Pty) Ltd
  • SBE International SA (Pty) Ltd
  • Sea Shadow Trade and Invest 189 (Pty) Ltd
  • Sebata Municipal Solutions (Pty) Ltd
  • Sedloc LLC
  • Seebeck 133 Ltd
  • Sensor Security Systems (Pty) Ltd
  • Sentri Systems CC
  • Setcom (Pty) Ltd
  • Sharespec Finance (Pty) Ltd
  • Siemens (Pty) Ltd
  • Silkwood Trading 18 (Pty) Ltd
  • Sirius Sales (Pty) Ltd
  • Smart Office Connexion Gauteng (Pty) Ltd
  • Smart Office Connexion Kwazulu Natal (Pty) Ltd
  • Smart Office Connexion South Africa (Pty) Ltd
  • Smart Office Connexion Western Cape (Pty) Ltd
  • Smollan Cape (Pty) Ltd
  • Smollan Diversified Services (Pty) Ltd
  • Smollan Financial Services (Pty) Ltd
  • Smollan Global Services (Pty) Ltd
  • Smollan Sales and Marketing (Pty) Ltd
  • Solar and Security Nerd (Pty) Ltd
  • South African Bankers Services Company (Pty) Ltd
  • Spark ATM Systems (Pty) Ltd
  • Star Publications Ltd (The)
  • State Information Technology Agency SOC Ltd
  • Strait Access Technologies Holdings (Pty) Ltd
  • Sybrin Holdings Ltd
  • SynergERP Ltd
  • Synergy DWC-LLC
  • Syntell Techologies Ltd
  • Syrex (Pty) Ltd
  • Systems Africa (Pty) Ltd
  • Systems Applications Products (South Africa) (Pty) Ltd
  • T-Systems South Africa (Pty) Ltd
  • Takealot Online (RF) (Pty) Ltd
  • Tamirox (Pty) Ltd
  • Taropa Technologies (Pty) Ltd
  • TCD Mena (Pty) Ltd
  • TDFS Operations (Pty) Ltd
  • Teacrate Ltd
  • Teacrate Rentals Ltd
  • Teraco Data Environments (Pty) Ltd
  • Terra Firma Solutions Namibia (Pty) Ltd
  • Terragrow Ghana Ltd
  • Time and Attendance Solutions (Pty) Ltd
  • Toppan Gravity (Pty) Ltd
  • Trac Tech (Pty) Ltd
  • Transaction Control Technologies (SA) (Pty) Ltd
  • Trimso (Pty) Ltd
  • Trustlink (Pty) Ltd
  • USSL Ltd
  • Vantage Soft (Pty) Ltd
  • Verifone Africa (Pty) Ltd
  • Viewmetrics (Pty) Ltd
  • Virdi Distribution SA (Pty) Ltd
  • Wizzit Digital SA (Pty) Ltd
  • Xneelo (Pty) Ltd
  • ZCMA Holdings Ltd

Methodology

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