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Dealing with Performance Issues - Webinar

  • ID: 4061775
  • Webinar
  • 90 Minutes
  • NetZealous LLC
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It is just a fact of life that someone on your team, whether you selected them or whether they were assigned to you will be a non-performer. This may be because they are simply not performing to the level desired or it may be an issue of time management, or even an issue of motivation.

How do you know whether to keep these team members on board or replace them? How do you know if you can help them improve their performance?

This course will help participants learn specific techniques to identify potential performance issues, and specific strategies for making sure they don’t cause consistent problems with the team. Learn about the human performance issues that may be preventing your team from performing at full capacity and what you can do to change the culture to change behaviors.

These specific techniques will give early warning to performance issues so that they can be dealt with in a timely manner, avoiding delays and impacts. These techniques will also give you the means to determine why the performance issues are happening and if something can be done to prevent them in the future. You will also learn specific strategies to always make sure your team is performing fully and making progress. These strategies are proven best practices.

In addition, you will learn specific strategies to recover lost time. What do you do when you can’t turn back the clock and you can’t move the deadline? It’s not just a matter of “working harder” because it is a resource issue. You need to either work longer hours or work more people, but how do you do this in an effective way? These strategies will help you increase your team productivity and decrease staff turnover.

Why should you Attend?: Are you spending too much of your own time trying to recover for the poor performance of team members? Are you missing deadlines because others can’t get their work to you on time?

Knowing how to lead your team to minimize and mitigate performance issues is not easy. It’s not a skill taught in must classes. Our attitudes are the most important tool in our toolbox. It costs us nothing to purchase, if we use it well it can gain us everything, and if we use it poorly it can cost us everything. How we use it is up to us. Participants will learn how to get the most from their project team by focusing on key attitude changes.

These soft skills translate to hard dollars lost. Projects are not profitable when you have to pay twice the salary to get things done than are in the budget because your teams just are not getting the work done on time. When these delays cause your client deliverables to be late, then your clients aren’t happy and that can jeopardize future work.

Areas Covered in the Session:

How to identify potential performance issues
How to evaluate team member performance
How to create sound execution strategies
How to recover time lost due to performance issues
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  • Heath Suddleson Heath Suddleson,
    President ,
    The Project Leadership Academy

    None of us think we have an attitude problem, so why do we deal with so many people who have attitude problems? How do we get through the attitudes to keep our team productive? Simple changes in attitude can increase team productivity and decrease staff turnover. This means that soft skills really do impact hard dollars.

    I believe that most managers want to do a great job, and many of them just don't know why what they are doing is causing problems. They are simply asking their team to do their best and perhaps they use the phrase "I only ask them to do what I am willing to do myself". These managers are nice people and they try hard, so when they hear that their teams are not satisfied, or are asking for transfers out of the group, it bothers them. Unfortunately they just don't know what to do about it. Does this sound like anyone in your group?

    Working for some great leaders, and some horrible managers, has helped me realize some of the subtle nuances in attitude that can make the difference in turning a manager into a leader. Having had the opportunity for more than 25 years to be a manager and a leader myself, I am not only a student of leadership, but a practitioner as well.

    Having worked as General Contractor, Architect's Project Manager, and Owner's Agent helped me learn the power of empathy and looking at all sides of an issue.

    The Attitude Check: Lessons In Leadership has become a practical field guide for leaders to harness their attitudes to increase productivity and reduce turnover in the work place. Some organizations have incorporated his book into their standard training programs.

    Training sessions from one hour to multiple days are available, as well as keynote and consulting services.

    If you are ready to decrease staff turnover and increase staff productivity, please give us a call to schedule your Attitude Check.

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  • Project Managers
  • Assistant Project Managers
  • Project Directors
  • Program Managers
  • Project Executives
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