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Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program - Webinar

  • ID: 4071065
  • Webinar
  • 90 Minutes
  • Lorman Business Center, Inc.
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Learn how to create a tailored reporting program that provides you with the answers you need.

Employers struggle with finding a way to measure the effectiveness of their occupational health programs and crafting reporting packages that are relevant and action-focused. Often data is difficult to collect, or overwhelmingly detailed. Vendor-supplied reports are generally focused on tactics, not strategic outcomes. This leaves many employers unable to answer some of the most critical risk management and fundamental program performance questions. This topic will provide detailed analysis of what constitutes a successful worker’s compensation program. Each of the essential elements of successful workers’ compensation programs will be presented in detail. Finally, there will be an exploration of how to apply these concepts of items such as scorecards, dashboards and outcome-focused reporting in your own claims management programs. You will learn how taking a stewardship approach to your program when all elements are functioning in an optimal environment when processes have improved and function in a dynamic environment.

Learning Objectives
  • You will be able to discuss tracking progress toward an optimal program.
  • You will be able to explain metrics focused on program performance.
  • You will be able to discuss tailoring your metrics program to the decision making needs of your audiences.
  • You will be able to review creating an action-focused metrics package.
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Where to Start?
- Key Elements of Successful Workers' Compensation Programs
- Industry Specific vs. General
- Outliers and How to Embrace Them
- Management Temperature for Change If Needed

How to Get There
- From Data to Wisdom: Creating Buy-In
- Tailoring Your Metrics Program
- Appreciating the Unique Nature of Your Data

Where Are We Going From Here?
- Creating an Action-Focused Metrics Package
- Understanding the Unique Role of Tools Such as Scorecards and Dashboards
- Crafting Outcomes - Focused Reports
- Developing Program Stewardship Programs and Reporting Packages
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Sandy C. Fralich, JWF Specialty
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This webinar is designed for human resource directors, safety directors, insurance claims representatives, benefits professionals, risk managers, occupational health nurses, business owners and managers, controllers and CFOs.
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