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International Survey of Research University Faculty: Use of Academic Library Reference Services

  • ID: 4085322
  • Report
  • Region: Global, Australia, Canada, Ireland, New Zealand, United Kingdom, United States
  • 154 pages
  • Primary Research Group
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The study presents data from a survey of more than 500 international research university faculty from 50+ universities in the USA, Canada, Australia, New Zealand, the UK and Ireland about their use of their academic library reference services. The study provides detailed data on who uses academic library reference services and through which means, i.e. in person requests, by email, through digital reference services, instant messaging and chat services, and other means.

The study also gives detailed data on who asks about what, giving specific data for categories of reference questions such as questions about using library technology, accessing eBooks, journals, etc. For example, the study gives specific data on who asks for assistance in using the library website, or who asks for assistance in accessing eBooks. The study enables its readers to pinpoint exactly which populations are asking what kinds of questions and through what means.

Data is broken out by many criteria such as faculty academic title, faculty gender, national location of the university, faculty academic discipline, university public/private status, university enrollment size, faculty teaching load and other useful criteria.

Just a few of the report’s many findings are that:

  • 55.16% of respondents asked a university librarian for assistance in the past year, either in person, online, or by phone or other medium.
  • Faculty in Australia/New Zealand sought assistance more often than their counterparts in other countries; 65.45% of respondents in Australia/New Zealand asked a librarian for assistance in the past year.
  • Women reported using online library reference services an average of 30.08 times in the past year, compared to just 18.48 times for men.
  • Just 5.71% of respondents age 30 or under and 14.02% of those aged 31 to 39 asked a librarian for assistance over the phone in the past year, compared to assistance request rates above the mean of 20.24% for those aged 40 and over.
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THE QUESTIONNAIRE

INSTITUTIONAL AFFILIATION OF THE SURVEY PARTICIPANTS
Characteristics of the Sample 

SUMMARY OF MAIN FINDINGS
Seeking Assistance from a University Librarian
Use of Library Online or Virtual Reference Services
Frequency of Use of Library Online or Virtual Reference Services 
Use Data on Asking a Librarian for Assistance In-Person
Use Data on Asking a Librarian for Assistance by Phone
Use Data on Asking a Librarian for Assistance by Email 
Use Data on Asking a Librarian for Assistance by through an Instant Messaging Application
Use Data on Asking a Librarian for Assistance through an Online Library Form
Use Data on Asking a Librarian for Assistance through a Library Chat Service
Use Data on Asking a Librarian for Assistance in Other Ways
Faculty Opinion of Value of Being Able to Ask a Librarian for Assistance In-Person 
Faculty Opinion of Value of Being Able to Ask a Librarian for Assistance by Phone
Value of Being Able to Ask a Librarian for Assistance by Email
Faculty Opinion of Value of Being Able to Ask a Librarian for Assistance by through an Instant Messaging Application
Faculty Opinion of Value of Being Able to Ask a Librarian for Assistance through an Online Library Form 
Faculty Opinion of Value of Being Able to Ask a Librarian for Assistance through a Library Chat Service .
Faculty Opinion of Value of Being Able to Ask a Librarian for Assistance in Other Ways
Occurrence Data on: Consulting with a Librarian to Find a Book
Occurrence Data on: Consulting with a Librarian to Find a Journal or Journal Article
Occurrence Data on: Consulting with a Librarian to Use One or More Online Databases
Occurrence Data on: Consulting with a Librarian to Get Help With Printing 
Occurrence Data on: Consulting with a Librarian to Get Help Saving Digital Content 
Occurrence Data on: Consulting with a Librarian to Get Help Using or Locating an eBook
Occurrence Data on: Consulting with a Librarian to Borrow or Check Out a Laptop, Tablet, or Other Library Hardware
Occurrence Data on: Consulting with a Librarian to Get Help Using Library Computer Hardware 
Occurrence Data on: Interacting with a Librarian to Consult a Special Collection
Occurrence Data on: Consulting with a Librarian to Sign Up for a Class or Use a Tutorial Offered by the Library 
Occurrence Data on: Consulting with a Librarian to Navigate the Library Website
Occurrence Data on: Consulting with a Librarian for Other Reasons

List of Tables
Table 1.1 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium?
Table 1.2 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by US News and World Report World Ranking
Table 1.3 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by Enrollment  
Table 1.4 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by Country
Table 1.5 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out for public and private universities 
Table 1.6 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by age of survey participant 
Table 1.7 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by gender of survey participant
Table 1.8 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by the political views of the survey participant  
Table 1.9 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by academic title of the survey participant  
Table 1.10 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by the tenure status of the survey participant  
Table 1.11 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out current semester teaching load of the survey participant  
Table 1.12 Have you asked for assistance from a university librarian in the past year, either in person, online or by phone or other medium? Broken out by academic field of the survey participant  
Table 2.1 Have you ever used the library’s online or virtual reference services? 
Table 2.2 Have you ever used the library’s online or virtual reference services? Broken out by US News and World Report World Ranking 
Table 2.3 Have you ever used the library’s online or virtual reference services? Broken out by Enrollment  
Table 2.4 Have you ever used the library’s online or virtual reference services? Broken out by Country  
Table 2.5 Have you ever used the library’s online or virtual reference services? Broken out for public and private universities 
Table 2.6 Have you ever used the library’s online or virtual reference services? Broken out by age of survey participant 
Table 2.7 Have you ever used the library’s online or virtual reference services? Broken out by gender of survey participant
Table 2.8 Have you ever used the library’s online or virtual reference services? Broken out by the political views of the survey participant
Table 2.9 Have you ever used the library’s online or virtual reference services? Broken out by academic title of the survey participant  
Table 2.10 Have you ever used the library’s online or virtual reference services? Broken out by the tenure status of the survey participant  
Table 2.11 Have you ever used the library’s online or virtual reference services? Broken out current semester teaching load of the survey participant 
Table 2.12 Have you ever used the library’s online or virtual reference services? Broken out by academic field of the survey participant 
Table 3.1 If so how many times have you used this service (online library reference service) within the past year?
Table 3.2 If so how many times have you used this service within the past year? Broken out by US News and World Report World Ranking 
Table 3.3 If so how many times have you used this service within the past year? Broken out by Enrollment  
Table 3.4 If so how many times have you used this service within the past year? Broken out by Country  
Table 3.5 If so how many times have you used this service within the past year? Broken out for public and private universities 
Table 3.6 If so how many times have you used this service within the past year? Broken out by age of survey participant 
Table 3.7 If so how many times have you used this service within the past year? Broken out by gender of survey participant
Table 3.8 If so how many times have you used this service within the past year? Broken out by the political views of the survey participant  
Table 3.9 If so how many times have you used this service within the past year? Broken out by academic title of the survey participant  
Table 3.10 If so how many times have you used this service within the past year? Broken out by the tenure status of the survey participant  
Table 3.11 If so how many times have you used this service within the past year? Broken out current semester teaching load of the survey participant  
Table 3.12 If so how many times have you used this service within the past year? Broken out by academic field of the survey participant
Table 4 If so in which of the following ways have you asked a librarian for assistance? (check all that apply)
Table 4.1.1 If so in which In Person have you asked a librarian for assistance? 
Table 4.1.2 If so, in Person have you asked a librarian for assistance? Broken out by US News and World Report World Ranking  
Table 4.1.3 If so, in Person have you asked a librarian for assistance? Broken out by Enrollment
Table 4.1.4 If so, in Person have you asked a librarian for assistance? Broken out by Country
Table 4.1.5 If so, in person have you asked a librarian for assistance? Broken out for public and private universities 
Table 4.1.6 If so, in person have you asked a librarian for assistance? Broken out by age of the survey participant
Table 4.1.7 If so, in person have you asked a librarian for assistance? Broken out by gender of the survey participant 
Table 4.1.8 If so, in person have you asked a librarian for assistance? Broken out by the political views of the survey participant
Table 4.1.9 If so, in person have you asked a librarian for assistance? Broken out by academic title of the survey participant 
Table 4.1.10 If so, in person have you asked a librarian for assistance? Broken out by the tenure status of the survey participant  
Table 4.1.11 If so, in person have you asked a librarian for assistance? Broken out current semester teaching load of the survey participant  
Table 4.1.12 If so, in person have you asked a librarian for assistance? Broken out by academic field of the survey participant
Table 4.2.1 If so, by phone have you asked a librarian for assistance?  
Table 4.2.2 If so, by phone have you asked a librarian for assistance? Broken out by US News and World Report World Ranking    
Table 4.2.3 If so, by phone have you askedlibrarian for assistance? Broken out by Enrollment
Table 4.2.4 If so, by phone have you askedlibrarian for assistance? Broken out by Country
Table 4.2.5 If so, by phone have you askedlibrarian for assistance? Broken out for public and private universities
Table 4.2.6 If so, by phone have you askedlibrarian for assistance? Broken out by age of the survey participant
Table 4.2.7 If so, by phone have you askedlibrarian for assistance? Broken out by gender of the survey participant
Table 4.2.8 If so, by phone have you askedlibrarian for assistance? Broken out by the political views of the survey participant
Table 4.2.9 If so, by phone have you askedlibrarian for assistance? Broken out by academic title of the survey participant
Table 4.2.10 If so, by phone have you askedlibrarian for assistance? Broken out by the tenure status of the survey participant 
Table 4.2.11 If so, by phone have you askedlibrarian for assistance? Broken out current semester teaching load of the survey participant
Table 4.2.12 If so, by phone have you askedlibrarian for assistance? Broken out by academic field of the survey participant
Table 4.3.1 If so, by email have you askedlibrarian for assistance?
Table 4.3.2 If so, by email have you askedlibrarian for assistance? Broken out by US News and World Report World Ranking 
Table 4.3.3 If so, by email have you askedlibrarian for assistance? Broken out by Enrollment
Table 4.3.4 If so, by email have you askedlibrarian for assistance? Broken out by Country
Table 4.3.5 If so, by email have you askedlibrarian for assistance? Broken out for public and private universities
Table 4.3.6 If so, by email have you askedlibrarian for assistance? Broken out by age of the survey participant 
Table 4.3.7 If so, by email have you askedlibrarian for assistance? Broken out by gender of the survey participant
Table 4.3.8 If so, by email have you askedlibrarian for assistance? Broken out by the political views of the survey participant
Table 4.3.9 If so, by email have you askedlibrarian for assistance? Broken out by academic title of the survey participant
Table 4.3.10 If so, by email have you askedlibrarian for assistance? Broken out by the tenure status of the survey participant 
Table 4.3.11 If so, by email have you askedlibrarian for assistance? Broken out current semester teaching load of the survey participant
Table 4.3.12 If so, by email have you askedlibrarian for assistance? Broken out by academic field of the survey participant
Table 4.4.1 If so, through an instant messaging application have you askedlibrarian for assistance?
Table 4.4.2 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by US News and World Report World Ranking 
Table 4.4.3 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by Enrollment
Table 4.4.4 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by Country
Table 4.4.5 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out for public and private universities 
Table 4.4.6 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by age of the survey participant
Table 4.4.7 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by gender of the survey participant
Table 4.4.8 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by the political views of the survey participant
Table 4.4.9 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by academic title of the survey participant
Table 4.4.10 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by the tenure status of the survey participant
Table 4.4.11 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out current semester teaching load of the survey participant
Table 4.4.12 If so, through an instant messaging application have you askedlibrarian for assistance? Broken out by academic field of the survey participant 
Table 4.5.1 If so, through an online library form have you askedlibrarian for assistance?
Table 4.5.2 If so, through an online library form have you askedlibrarian for assistance? Broken out by US News and World Report World Ranking 
Table 4.5.3 If so, through an online library form have you askedlibrarian for assistance? Broken out by Enrollment
Table 4.5.4 If so, through an online library form have you askedlibrarian for assistance? Broken out by Country
Table 4.5.5 If so, through an online library form have you askedlibrarian for assistance? Broken out for public and private universities 
Table 4.5.6 If so, through an online library form have you askedlibrarian for assistance? Broken out by age of the survey participant
Table 4.5.7 If so, through an online library form have you askedlibrarian for assistance? Broken out by gender of the survey participant
Table 4.5.8 If so, through an online library form have you askedlibrarian for assistance? Broken out by the political views of the survey participant
Table 4.5.9 If so, through an online library form have you askedlibrarian for assistance? Broken out by academic title of the survey participant
Table 4.5.10 If so, through an online library form have you askedlibrarian for assistance? Broken out by the tenure status of the survey participant
Table 4.5.11 If so, through an online library form have you askedlibrarian for assistance? Broken out current semester teaching load of the survey participant 
Table 4.5.12 If so, through an online library form have you askedlibrarian for assistance? Broken out by academic field of the survey participant
Table 4.6.1 If so, throughLibrary Chat Service have you askedlibrarian for assistance?
Table 4.6.2 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by US News and World Report World Ranking 
Table 4.6.3 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by Enrollment
Table 4.6.4 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by Country
Table 4.6.5 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out for public and private universities 
Table 4.6.6 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by age of the survey participant
Table 4.6.7 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by gender of the survey participant
Table 4.6.8 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by the political views of the survey participant
Table 4.6.9 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by academic title of the survey participant
Table 4.6.10 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by the tenure status of the survey participant
Table 4.6.11 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out current semester teaching load of the survey participant 
Table 4.6.12 If so, throughLibrary Chat Service have you askedlibrarian for assistance? Broken out by academic field of the survey participant If so in which of the following ways have you askedlibrarian for assistance? (check all that apply)er (please specify)
TableRate the value to you off availability of the following ways to reach out to librarians when you need assistance 
Table 5.1.1 Rate the value to you of in-person contact to reach out to librarians when you need assistance
Table 5.1.2 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by US News and World Report World Ranking 
Table 5.1.3 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by Enrollment
Table 5.1.4 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by Country
Table 5.1.5 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out for public and private universities 
Table 5.1.6 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by age of survey participant
Table 5.1.7 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by gender of survey participant 
Table 5.1.8 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by the political views of the survey participant
Table 5.1.9 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by academic title of the survey participant
Table 5.1.10 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by the tenure status of the survey participant
Table 5.1.11 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out current semester teaching load of the survey participant
Table 5.1.12 Rate the value to you of in-person contact to reach out to librarians when you need assistance Broken out by academic field of the survey participant
Table 5.2.1 Rate the value to you off availability By phone to reach out to librarians when you need assistance
Table 5.2.2 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by US News and World Report World Ranking
Table 5.2.3 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by Enrollment
Table 5.2.4 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by Country
Table 5.2.5 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out for public and private universities 
Table 5.2.6 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by age of the survey participant
Table 5.2.7 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by gender of the survey participant
Table 5.2.8 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by the political views of the survey participant
Table 5.2.9 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by academic title of the survey participant
Table 5.2.10 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by the tenure status of the survey participant
Table 5.2.11 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out current semester teaching load of the survey participant 
Table 5.2.12 Rate the value to you of using the phone to reach out to librarians when you need assistance Broken out by academic field of the survey participant
Table 5.3.1 Rate the value to you of using email to reach out to librarians when you need assistance 
Table 5.3.2 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by US News and World Report World Ranking
Table 5.3.3 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by Enrollment 
Table 5.3.4 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by Country
Table 5.3.5 Rate the value to you of using email to reach out to librarians when you need assistance Broken out for public and private universities
Table 5.3.6 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by age of the survey participant
Table 5.3.7 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by gender of survey participant
Table 5.3.8 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by the political views of the survey participant
Table 5.3.9 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by academic title of the survey participant
Table 5.3.10 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by the tenure status of the survey participant
Table 5.3.11 Rate the value to you of using email to reach out to librarians when you need assistance Broken out current semester teaching load of the survey participant 
Table 5.3.12 Rate the value to you of using email to reach out to librarians when you need assistance Broken out by academic field of the survey participant
Table 5.4.1 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance
Table 5.4.2 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by US News and World Report World Ranking
Table 5.4.3 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by Enrollment
Table 5.4.4 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by Country 
Table 5.4.5 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out for public and private universities
Table 5.4.6 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by age of the survey participant 
Table 5.4.7 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by gender of the survey participant
Table 5.4.8 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by the political views of the survey participant
Table 5.4.9 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by academic title of the survey participant
Table 5.4.10 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by the tenure status of the survey participant
Table 5.4.11 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out current semester teaching load of the survey participant
Table 5.4.12 Rate the value to you of using an instant messaging application to reach out to librarians when you need assistance Broken out by academic field of the survey participant
Table 5.5.1 Rate the value to you of using an online library form to reach out to librarians when you need assistance
Table 5.5.2 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by US News and World Report World Ranking 
Table 5.5.3 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by Enrollment
Table 5.5.4 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by Country
Table 5.5.5 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out for public and private universities 
Table 5.5.6 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by age of survey participant
Table 5.5.7 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by gender of survey participant 
Table 5.5.8 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by the political views of the survey participant
Table 5.5.9 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by academic title of the survey participant
Table 5.5.10 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by the tenure status of the survey participant
Table 5.5.11 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out current semester teaching load of the survey participant
Table 5.5.12 Rate the value to you of using an online library form to reach out to librarians when you need assistance Broken out by academic field of the survey participant
Table 5.6.1 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance
Table 5.6.2 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by US News and World Report World Ranking
Table 5.6.3 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by Enrollment
Table 5.6.4 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by Country
Table 5.6.5 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out for public and private universities
Table 5.6.6 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by age of survey participant
Table 5.6.7 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by gender of survey participant
Table 5.6.8 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by the political views of the survey participant
Table 5.6.9 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by academic title of the survey participant
Table 5.6.10 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by the tenure status of the survey participant
Table 5.6.11 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out current semester teaching load of the survey participant
Table 5.6.12 Rate the value to you of usinglibrary chat service to reach out to librarians when you need assistance Broken out by academic field of the survey participantRate the value to you off availability of the following ways to reach out to librarians when you need assistanceer (please specify)
TableIn the past year have you consulted or interacted withlibrarian for any of the following reasons (check all that apply)
Table 6.1.1 In the past year have you consulted or interacted withlibrarian to findbook?
Table 6.1.2 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by US News and World Report World Ranking
Table 6.1.3 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by Enrollment
Table 6.1.4 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by Country
Table 6.1.5 In the past year have you consulted or interacted withlibrarian to findbook? Broken out for public and private universities
Table 6.1.6 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by age of survey participant
Table 6.1.7 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by gender of survey participant
Table 6.1.8 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by the political views of the survey participant
Table 6.1.9 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by academic title of the survey participant
Table 6.1.10 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by the tenure status of the survey participant
Table 6.1.11 In the past year have you consulted or interacted withlibrarian to findbook? Broken out current semester teaching load of the survey participant
Table 6.1.12 In the past year have you consulted or interacted withlibrarian to findbook? Broken out by academic field of the survey participant
Table 6.2.1 In the past year have you consulted or interacted withlibrarian to findjournal or journal article?
Table 6.2.2 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by US News and World Report World Ranking
Table 6.2.3 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by Enrollment
Table 6.2.4 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by Country
Table 6.2.5 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out for public and private universities
Table 6.2.6 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by age of survey participant
Table 6.2.7 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by gender of survey participant
Table 6.2.8 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by the political views of the survey participant
Table 6.2.9 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by academic title of the survey participant
Table 6.2.10 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by the tenure status of the survey participant
Table 6.2.11 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out current semester teaching load of the survey participant
Table 6.2.12 In the past year have you consulted or interacted withlibrarian to findjournal or journal article? Broken out by academic field of the survey participant
Table 6.3.1 In the past year have you consulted or interacted withlibrarian to use one or more online databases?
Table 6.3.2 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by US News and World Report World Ranking
Table 6.3.3 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by Enrollment
Table 6.3.4 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by Country
Table 6.3.5 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out for public and private universities
Table 6.3.6 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by age of survey participant
Table 6.3.7 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by gender of survey participant
Table 6.3.8 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by the political views of the survey participant
Table 6.3.9 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by academic title of the survey participant
Table 6.3.10 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by the tenure status of the survey participant
Table 6.3.11 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out current semester teaching load of the survey participant
Table 6.3.12 In the past year have you consulted or interacted withlibrarian to use one or more online databases? Broken out by academic field of the survey participant
Table 6.4.1 In the past year have you consulted or interacted withlibrarian to get help printing out something?
Table 6.4.2 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by US News and World Report World Ranking
Table 6.4.3 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by Enrollment
Table 6.4.4 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by Country
Table 6.4.5 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out for public and private universities
Table 6.4.6 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by age of survey participant
Table 6.4.7 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by gender of survey participant
Table 6.4.8 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by the political views of the survey participant
Table 6.4.9 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by academic title of the survey participant
Table 6.4.10 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by the tenure status of the survey participant
Table 6.4.11 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out current semester teaching load of the survey participant
Table 6.4.12 In the past year have you consulted or interacted withlibrarian to get help printing out something? Broken out by academic field of the survey participant
Table 6.5.1 In the past year have you consulted or interacted withlibrarian to get help saving digital content?
Table 6.5.2 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by US News and World Report World Ranking
Table 6.5.3 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by Enrollment
Table 6.5.4 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by Country
Table 6.5.5 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out for public and private universities
Table 6.5.6 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by age of survey participant
Table 6.5.7 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by gender of survey participant
Table 6.5.8 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by the political views of the survey participant
Table 6.5.9 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by academic title of the survey participant
Table 6.5.10 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by the tenure status of the survey participant
Table 6.5.11 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out current semester teaching load of the survey participant
Table 6.5.12 In the past year have you consulted or interacted withlibrarian to get help saving digital content? Broken out by academic field of the survey participant
Table 6.6.1 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook?
Table 6.6.2 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by US News and World Report World Ranking 
Table 6.6.3 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by Enrollment
Table 6.6.4 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by Country
Table 6.6.5 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out for public and private universities
Table 6.6.6 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by age of survey participant
Table 6.6.7 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by gender of survey participant
Table 6.6.8 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by the political views of the survey participant 
Table 6.6.9 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by academic title of the survey participant
Table 6.6.10 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by the tenure status of the survey participant 
Table 6.6.11 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out current semester teaching load of the survey participant
Table 6.6.12 In the past year have you consulted or interacted withlibrarian to get help in using or locating an eBook? Broken out by academic field of the survey participant
Table 6.7.1 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware?
Table 6.7.2 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by US News and World Report World Ranking
Table 6.7.3 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by Enrollment
Table 6.7.4 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by Country
Table 6.7.5 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out for public and private universities
Table 6.7.6 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by age of survey participant
Table 6.7.7 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by gender of survey participant
Table 6.7.8 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by the political views of the survey participant
Table 6.7.9 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by academic title of the survey participant
Table 6.7.10 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by the tenure status of the survey participant
Table 6.7.11 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out current semester teaching load of the survey participant
Table 6.7.12 In the past year have you consulted or interacted withlibrarian to borrow or check out laptop,
Tablet or other library hardware? Broken out by academic field of the survey participant
Table 6.8.1 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware?
Table 6.8.2 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by US News and World Report World Ranking
Table 6.8.3 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by Enrollment
Table 6.8.4 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by Country
Table 6.8.5 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out for public and private universities
Table 6.8.6 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by age of survey participant
Table 6.8.7 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by gender of survey participant
Table 6.8.8 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by the political views of the survey participant
Table 6.8.9 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by academic title of the survey participant 
Table 6.8.10 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by the tenure status of the survey participant
Table 6.8.11 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out current semester teaching load of the survey participant
Table 6.8.12 In the past year have you consulted or interacted withlibrarian to get help using library computer hardware? Broken out by academic field of the survey participant 
Table 6.9.1 In the past year have you consulted or interacted withlibrarian to consultspecial collection?
Table 6.9.2 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by US News and World Report World Ranking
Table 6.9.3 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by Enrollment
Table 6.9.4 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by Country
Table 6.9.5 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out for public and private universities
Table 6.9.6 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by age of survey participant
Table 6.9.7 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by gender of survey participant
Table 6.9.8 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by the political views of the survey participant
Table 6.9.9 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by academic title of the survey participant
Table 6.9.10 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by the tenure status of the survey participant
Table 6.9.11 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out current semester teaching load of the survey participant 
Table 6.9.12 In the past year have you consulted or interacted withlibrarian to consultspecial collection? Broken out by academic field of the survey participant
Table 6.10.1 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library?
Table 6.10.2 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by US News and World Report World Ranking
Table 6.10.3 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by Enrollment
Table 6.10.4 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by Country
Table 6.10.5 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out for public and private universities
Table 6.10.6 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by age of survey participant
Table 6.10.7 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by gender of survey participant
Table 6.10.8 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by the political views of the survey participant
Table 6.10.9 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by academic title of the survey participant
Table 6.10.10 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by the tenure status of the survey participant
Table 6.10.11 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out current semester teaching load of the survey participant
Table 6.10.12 In the past year have you consulted or interacted withlibrarian to sign up forclass or usetutorial offered by the library? Broken out by academic field of the survey participant
Table 6.11.1 In the past year have you consulted or interacted withlibrarian to navigate the library website?
Table 6.11.2 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by US News and World Report World Ranking 
Table 6.11.3 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by Enrollment
Table 6.11.4 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by Country
Table 6.11.5 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out for public and private universities
Table 6.11.6 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by age of survey participant
Table 6.11.7 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by gender of survey participant
Table 6.11.8 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by the political views of the survey participant 
Table 6.11.9 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by academic title of the survey participant
Table 6.11.10 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out by the tenure status of the survey participant 
Table 6.11.11 In the past year have you consulted or interacted withlibrarian to navigate the library website? Broken out current semester teaching load of the survey participant
Table 6.11.12 In the past year have you consulted or interacted with a librarian to navigate the library website? Broken out by academic field of the survey participant. In the past year, have you consulted or interacted with a librarian for any of the following reasons (check all that apply)er (please specify)                                                      

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  • Australian National University
  • Baylor College of Medicine
  • Berkeley
  • Brown University
  • Carleton University
  • Carnegie Mellon University
  • Columbia University
  • Curtin University
  • Davis
  • Drexel University
  • Emory University
  • Georgia Institute of Technology
  • Griffith University
  • Imperial College London
  • James Cook University
  • Massey University
  • McGill University
  • Monash University
  • Penn State University
  • Queen Mary University of London
  • Reading University
  • Rice University
  • Riverside
  • Rockefeller University
  • Rutgers University
  • Saint Louis University
  • Southwestern Medical Center
  • Swinburne University of Technology
  • Trinity College Dublin
  • UConn Health Center
  • University College Dublin
  • University of Alberta
  • University of Birmingham
  • University of California
  • University of California Santa Barbara
  • University of Chicago
  • University of Florida
  • University of Idaho
  • University of Leeds
  • University of Maryland
  • University of Michigan
  • University of Nottingham
  • University of Reading
  • University of Tasmania
  • University of Texas
  • University of Toronto
  • University of Utah
  • University of Western Australia
  • Virginia Commonwealth University
  • Washington State University
  • Yale University
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