The 2017 Salesforce Services Blueprint Report continues the theme of looking at the services sets for the planning, implementation, management, and operations of leading Software-As-a-Service platforms.
Unlike other quadrants and matrices, the Blueprint identifies relevant differentials between service providers across a number of facets in two main categories: innovation and execution.
This Blueprint report looks at the innovation and execution capabilities of 12 service providers in detail and provides a mini-profile of the capabilities for seven more.
- Executive Summary
- Research Methodology
- Service Provider Grid
- Service Provider Profiles
- Additional Service Provider Profiles
- Market Wrap-Up and Recommendations
- About the Authors