Global Consumer Billing Management Software Market 2017-2021

  • ID: 4143815
  • Report
  • Region: Global
  • 70 pages
  • TechNavio
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FEATURED COMPANIES

  • Amdocs
  • Cerillion Technologies
  • EnergyCAP
  • Gentrack
  • Huawei
  • LogNet Systems
  • MORE
About Consumer Billing Management Software

CBM software assists in the payment process for recurring bills. It is designed for organizations which have many customers, high data volumes, and various business processes. This software helps end-users securely manage customer account information such as bills, statements, and other data. This software enables end-users to realize their business operations efficiently. It helps consumers with highly personalized online account information and self-service capabilities across multiple channels such as PDF, web, hand-held devices, interactive voice response (IVR), and e-mail.

The analysts forecast the global consumer billing management software market to grow at a CAGR of 6.61% during the period 2017-2021.

Covered in this report
The report covers the present scenario and the growth prospects of the global consumer billing management software market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:
- Americas
- APAC
- EMEA

The report, Global Consumer Billing Management Software Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- Amdocs
- EnergyCAP
- Harris ERP
- Healthpac
- Huawei
- Mckesson
- Oracle

Other prominent vendors
- athenahealth
- CareCloud
- Cerillion Technologies
- CSG International
- Continental Utility Solutions
- Dataman Computer Systems
- Ericsson
- Formula Telecom Solutions
- Gentrack
- Logics Solutions
- LogNet Systems
- LogiSense
- National Information Solutions Cooperative
- Netcracker
- Redknee
- United Systems and Software

Market drivers
- Growing need to comply with multiple regulations.
- For a full, detailed list, view the full report

Market challenges
- High implementation and maintenance costs.
- For a full, detailed list, view the full report

Market trends
- Increased adoption of next-generation (NG) billing management solutions.
- For a full, detailed list, view the full report

Key questions answered in this report
- What will the market size be in 2021 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the Key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Amdocs
  • Cerillion Technologies
  • EnergyCAP
  • Gentrack
  • Huawei
  • LogNet Systems
  • MORE
PART 01: Executive summary

PART 02: Scope of the report

PART 03: Research Methodology

PART 04: Introduction
  • Key market highlights
  • Benefits of CBM software for service provider
  • Benefits of CBM software for end-user
PART 05: Economic overview
  • Economic overview
PART 06: Market assumptions
  • Market assumptions
PART 07: Market landscape
  • Market overview
  • Market size and forecast
PART 08: Market segmentation by deployment
  • Global CBM software market by deployment
  • Global on-premises CBM market
  • Global cloud-based CBM market
PART 09: Market segmentation by end-user
  • Global CBM software market by end-user segmentation
  • Telecom sector
  • Pharmacy sector
  • Utility sector
PART 10: Geographical segmentation
  • Global CBM software market by geography
  • Global CBM software market by geography
PART 11: Buying criteria
  • Buying criteria
PART 12: Decision framework

PART 13: Drivers and challenges
  • Market drivers
  • Impact of drivers on key customer segments
  • Market challenges
  • Impact of challenges on key customer segments
PART 14: Market trends
  • Increased adoption of next generation (NG) billing management solutions
  • Shift from paper-based to paperless billing
  • Growing focus on automation and real-time solutions
PART 15: Five forces model

PART 16: Vendor landscape
  • Competitive scenario
  • List of major vendors
  • Major vendor offerings
  • Vendor matrix
PART 17: Key vendor analysis
  • Major vendor profiles
  • Other prominent vendors
PART 18: Appendix
  • List of abbreviations
List of Exhibits
Exhibit 01: The four major CBM modules
Exhibit 02: Market assumptions
Exhibit 03: Global CBM software market 2016-2021 ($ billions)
Exhibit 04: Deployment models
Exhibit 05: Global CBM software market by deployment 2016-2021 (% share)
Exhibit 06: Global CBM software market by on-premises deployment model 2016-2021 ($ billions)
Exhibit 07: Global CBM software market by cloud-based deployment model ($ billions)
Exhibit 08: Global CBM software market segmentation by end-user 2016-2021 (% share)
Exhibit 09: Global CBM software market by telecom sector 2016-2021 ($ billions)
Exhibit 10: Global CBM software market by pharmacy sector 2016-2021 ($ billions)
Exhibit 11: Global CBM software market by utility sector 2016-2021 ($ billions)
Exhibit 12: Global CBM software market by geography 2016-2021 (% share)
Exhibit 13: Global CBM software market by geography 2016-2021 ($ billions)
Exhibit 14: Buying criteria for CBM software
Exhibit 15: Impact of drivers
Exhibit 16: Open-source CBM
Exhibit 17: Impact of challenges
Exhibit 18: Five forces analysis
Exhibit 19: List of major vendors 2016
Exhibit 20: Product offerings
Exhibit 21: Vendor matrix
Exhibit 22: Vendor matrix: Geographical presence
Exhibit 23: Vendor matrix
Exhibit 24: Vendor matrix: Geographical presence
Exhibit 25: Vendor matrix
Exhibit 26: Vendor matrix: Geographical presence
Exhibit 27: Other prominent vendors
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FEATURED COMPANIES

  • Amdocs
  • Cerillion Technologies
  • EnergyCAP
  • Gentrack
  • Huawei
  • LogNet Systems
  • MORE
New Report Released: – Global Consumer Billing Management Software Market 2017-2021

The author of the report recognizes the following companies as the key players in the global consumer billing management software market: Amdocs, EnergyCAP, Harris ERP, Healthpac, Huawei, Mckesson, and Oracle.

Other Prominent Vendors in the market are: athenahealth, CareCloud, Cerillion Technologies, CSG International, Continental Utility Solutions, Dataman Computer Systems, Ericsson, Formula Telecom Solutions, Gentrack, Logics Solutions, LogNet Systems, LogiSense, National Information Solutions Cooperative, Netcracker, Redknee, and United Systems and Software.

Commenting on the report, an analyst from the research team said: “One trend in market is increased adoption of next generation (NG) billing management solutions. The adoption of NG billing management solutions and its popularity in the telecom sector will increase during the forecast period. NG billing solutions offer a converged solution to end-users. Multiple add-on features are being deployed by telecom operators that use SaaS-based solutions. NG billing management solutions help capture key information about customers. They also offer standard features and functionalities such as transaction processing, offline and online charging, event handling, voucher management and billing cards, and roaming and balance management. This helps telecom operators improve the efficiency of their billing systems. These solutions equip billing products with enhanced features. NG billing solutions are a comprehensive and economical option for payment, network, and services.”

According to the report, one driver in market is vendor’s pricing strategies. Software vendors are adopting new customer-centric pricing strategies to sustain themselves in the market competition. CBM software vendors are adopting value-based pricing models that focus on customer demand and value perception. Software pricing and delivery are based on the vendor’s ability to offer differentiating value of products for customers. The customer considers certain economic and market factors before adopting CBM software. The market factors are ROI, constrained IT budgets, and the ability to opt for free models. The ability to accommodate varying customer pricing preferences and budgets is imperative for vendors. Constrained IT budgets and overpriced software have compelled them to re-evaluate the software pricing and delivery models. Thus, vendors are offering term licensing, SaaS, and commercial open-source models to meet the changing customer demands. The varying price structures of CBM software will accelerate its adoption among industry verticals.

Further, the report states that one challenge in market is threat from open-source CBM software. Open-source CBM software poses a serious threat to on-premises and cloud-based CBM software market. It can be downloaded and run on all platforms and is becoming increasingly popular in the developing economies such as India and China. Most of the small-scale enterprises in these economies cannot afford to invest in expensive on-premises and cloud-based CBM software. Hence, enterprises are adopting open-source solutions that do not require capital investment. Open-source solutions are a very economical option for organizations with limited resources and expertise. The increasing adoption of open-source CBM software is reducing the overall revenue generated in the global CBM software market.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown
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  • Amdocs
  • EnergyCAP
  • Harris ERP
  • Healthpac
  • Huawei
  • Mckesson
  • Oracle
  • athenahealth
  • CareCloud
  • Cerillion Technologies
  • CSG International
  • Continental Utility Solutions
  • Dataman Computer Systems
  • Ericsson
  • Formula Telecom Solutions
  • Gentrack
  • Logics Solutions
  • LogNet Systems
  • LogiSense
  • National Information Solutions Cooperative
  • Netcracker
  • Redknee
  • United Systems and Software
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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