Scope of the Report
The report titled “Global Omni-channel Retail Market: Size, Trends & Forecasts (2017-2021)”, provides an in-depth analysis of the global addressable omni-channel retail market by value. The report also gives an insight of the global omni-channel retail market by products, and by region, etc.
The report assesses key opportunities in the market and outlines the factors that are and will be driving the growth of the industry. Growth of the overall global omni-channel retail market has been forecasted for the period 2017-2021, taking into consideration the growth patterns of global retail sales and global retail e-commerce sales, the growth drivers and the current and future trends.
The global omni-channel retail market is at an early stage of worldwide adoption. The market is fragmented with only one prominent player OneView Commerce.
Further, players of the omni-channel retail market OneView Commerce, Infor, Inc., Shopify, Inc., Magento commerce, Bigcommerce and i-Vend Retail are also profiled with their financial information and respective business strategies.
- OneView Commerce
- Magento Commerce
- i-Vend Retail
- Shopify, Inc.
The commercial transactions are undergoing a significant transformation, worldwide. The commercial transactions are of four types namely, B2B, B2C, C2C and C2B. The B2C is also known as the retail sector. The customer shopping experience has evolved over the years; from going to a physical store to purchase a product or a service; to purchasing the same product or service under the umbrella of e-commerce; to buying the same product or a service through multiple channels (that includes smartphones, web or a physical store); to finally been made available the same product or service at the customer’s demand at anywhere and anytime.
Omni-channel basically aims at integrating all diverse shopping channels into one, so that consumer efforts are reduced and at the same time they make an informed choice. The omni-channel retailing aims at enhancing the customer buying experience by allowing them to seamlessly access the same product or a service across different channels of shopping.
The concept of omni-channel is not only limited to retail, but is spreading across government, financial/banking and B2B channel too.
The global addressable market for omni-channel retail is anticipated to increase at a significant CAGR during the years 2017-2021. The omni-channel retail market is expected to increase due to growth in retail e-commerce industry, technological up gradation, innovations in point of sale terminal technology, increasing smartphone users, etc. Yet the market faces some challenges such as, need to develop sound order management system (OMS), reluctance to adoption of omni-channel retail concept, fast paced software development, etc.
1. Executive Summary
2.1 Commercial Transactions: An Overview
2.1.1 Types of Commercial Transactions
2.1.2 Evolution of Retail Sector
2.2 Omni-channel: An Overview
2.2.1 Rise of Omni-channel
2.2.2 Application of Omni-channel
2.3 Omni-channel Retail: An Overview
2.3.1 Omni-channel Retail: Seamless Customer Experience
2.3.2 Strategies for Successful Omni-channel Retailing
2.3.3 Working of Omni-channel Retailing
2.3.4 Technological Penetration in Omni-channel Retail
3. Global Market Analysis
3.1 Global Retail Sales Market: An Analysis
3.1.1 Global Total Retail Sales by Value
3.1.2 Global Retail E-commerce Sales by Value
3.2 Global Omni-channel Retail Market: An Analysis
3.2.1 Global Omni-channel Retail Addressable Market by Value
3.2.2 Global Omni-channel Retail Market by Country
3.2.3 Global Omni-channel Retail Market by Product Category
3.3 Global Omni-channel Retail Market: Product Analysis
3.3.1 Consumer Electronics and Appliances Omni-channel Retail by Region
3.3.2 Apparel & Footwear Omni-channel Retail by Region
3.3.3 Media Products Omni-channel Retail by Region
3.3.4 Housewares and Home Furnishings Omni-channel Retail by Region
3.3.5 Personal Accessories and Eyewear; Beauty and Personal Care Omni-channel Retail by Region
3.3.6 Do-it-Yourself and Home Improvement Omni-channel Retail by Region
3.3.7 Grocery Omni-channel Retail By Region
3.3.8 Traditional Toys and Games Omni-channel Retail by Region
3.4 Global Omni-channel Retail Market: Retailers Analysis
3.4.1 Global Potential Omni-channel Opportunities for Retailers
3.4.2 Global Omni-channel Capabilities by Retailers 2016
4. Market Dynamics
4.1 Growth Drivers
4.1.1 Rising Global Social Network Users
4.1.2 Escalating Worldwide Internet Penetration
4.1.3 Accelerating Global Smartphone Users
4.1.4 Increase in Global Mobile Payments
4.2.1 Obstructions in Omni-channel Strategy
4.2.2 Reluctance to Omni-channel Adoption
4.2.3 Requirement of Fast-Paced Software Development
4.2.4 Minimal Presence in the B2B Sector
4.2.5 Need to Develop Sound Order Management System
4.2.6 Technological Safety Undermined
4.3 Market Trends
4.3.1 Webroom Contributing Towards Omni-channel Experience
4.3.2 Omni-channel Adoption by UK Retailer
4.3.3 Chinese Retailers Omni-channel Apps
4.3.4 Adoption of Omni-channel
4.3.5 Evolving Global Cloud-Based POS Market and Global Software POS Market by Value
4.3.6 Difference in the Appeal of Omni-channel Across Regions
4.3.7 North America Retailers Survey
5. Competitive Landscape
5.1 Global Omni-channel Retail Market by Competitors
5.2 Global Omni-channel Retail Market by New Entrants
6. Company Profile
6.1 OneView Commerce
6.1.1 Business Overview
6.1.2 Financial Overview
6.1.3 Business Strategy
6.2 Infor, Inc. (STARMOUNT)
6.2.1 Business Overview
6.2.2 Financial Overview
6.2.3 Business Strategy
6.3 Magento Commerce
6.3.1 Business Overview
6.3.2 Business Strategy
6.4 Shopify, Inc.
6.4.1 Business Overview
6.4.2 Business Strategy
6.5.1 Business Overview
6.5.2 Business Strategy
6.6 iVend Retail
6.6.1 Business Overview
6.6.2 Business Strategy
List of Figures
Figure 1: Types of Commercial Transactions
Figure 2: Evolution of Retail Sector
Figure 3: Application of Omni-channel
Figure 4: Omni-channel Retail: Seamless Customer Experience
Figure 5: Working of Omni-channel Retailing
Figure 6: Global Total Retail Sales by Value; 2015-2021
Figure 7: Global Retail E-commerce Sales by Value; 2015-2021 (US$ Trillion)
Figure 8: Global Omni-channel Retail Addressable Market by Value; 2016-2021 (US$ Billion)
Figure 9: Global Omni-channel Retail Market by Country; 2015
Figure 10: Global Omni-channel Retail by Product Category; 2015
Figure 11: Consumer Electronics and Appliances Omni-channel Retail by Region; 2015
Figure 12: Apparel & Footwear Omni-channel Retail by Region; 2015
Figure 13: Media Products Omni-channel Retail by Region; 2015
Figure 14: Housewares and Home Furnishings Omni-channel Retail by Region; 2015
Figure 15: Personal Accessories and Eyewear Omni-channel Retail by Region; 2015
Figure 16: Beauty and Personal Care Omni-channel Retail by Region; 2015
Figure 17: Do-it-Yourself and Home Improvement Omni-channel Retail by Region; 2015
Figure 18: Grocery Omni-channel Retail By Region; 2015
Figure 19: Traditional Toys and Games Omni-channel Retail by Region; 2015
Figure 20: Global Social Network Users; 2011-2020 (Billion)
Figure 21: Worldwide Internet Penetration; 2014-2019 (Percentage, %)
Figure 22:Global Smartphone Users; 2014-2020 (Billion)
Figure 23: Global Mobile Payments Market by Value; 2010-2015 (US$ Billion)
Figure 24: Obstructions in Omni-channel Strategy
Figure 25: Global Cloud-Based POS Market by Value; 2015-2020 (US$ Billion)
Figure 26: Global Software POS Market by Value; 2015-2021 (US$ Billion)
Figure 27: Appeal of Omni-channel Across Regions; 2016 (Percentage, %)
Figure 28: North America Retailers Survey; 2016 (Percentage, %)
Figure 29: Global Omni-channel Retail Market by Competitors
Figure 30: OneView Revenue; 2014-2016 (US$ Million)
Figure 31: OneView Revenue by Segments; 2016
Figure 32: Infor Revenue; 2012-2017 (US$ Million)
Figure 33: Infor Revenue by Segment; 2016
List of Tables
Table 1: Global Potential Omni-channel Opportunities for Retailers; 2016
Table 2: Global Omni-channel Capabilities by Retailers 2016
Table 3: Adoption of Omni-channel
Table 4: Global Omni-channel Retail Market by New Entrants
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