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Competitive Profiling of Automotive eRetailers in Americas Region, 2016

  • ID: 4210274
  • Report
  • March 2017
  • Region: North America, Latin America
  • 101 Pages
  • Frost & Sullivan
Transformative Business Models Enabling Amazon, eBay Dominance


  • Amazon
  • eBay
  • Itaro
  • JEGS
  • MercardoLibre
  • Rock Auto

Since the introduction of eCommerce, the automotive aftermarket has been undergoing a paradigm shift, considering the market dynamics. The significant changes are: existing offline participants concentrating on sales through the online channel, online participants procuring parts directly from manufacturers, in addition to improving their Business to Business (B2B) business, in addition to their Business to Customer (B2C) business, and offering services as products through tie-ups with independent garages. Thus, the entire automotive aftermarket is undergoing significant changes right from manufacturers to garages.

Considering these dynamics, it is vital for all stakeholders in the automotive business to understand the online channel’s current scenario and how the future would evolve, to sustain and improve their business in the automotive aftermarket.

The North American region alone contributes to more than half of the global automotive eRetail revenue. This signifies the importance of the North American region in the automotive eRetail market. The scope of the study includes major pure-play eRetailers and mass eRetailers in the North and South American automotive aftermarket segment. The focus is on the comparative benchmarking of key eRetailers based on various factors such as revenue, business model, geographic presence, and product coverage. The study also offers an overview of their business strategies, strategic positioning, value propositions, Strengths, Weaknesses, Opportunities, and Threats (SWOT) analyses, and current and future plans. Global eRetail trends by region, revenue split by region, and emerging business models in the automotive aftermarket eRetail are also covered.

Research Aim: The goal of the study is to understand the key trends and profile key participants’ activities in the automotive eRetail aftermarket channel.

Research Scope:

  • To research, analyze, and predict key trends in the automotive eRetail aftermarket in 2016
  • To understand the business strategies of key participants in the automotive eRetail aftermarket
  • To bring out the key trends impacting the automotive industry and their effects on the aftermarket
  • To gauge the impact of the services offered in eRetail and their subsequent impact on the automotive eRetail aftermarket

Key Questions This Study Will Answer:

  • What are the major challenges in automotive eRetail and how are these being addressed?
  • What are the major trends in automotive eRetail?
  • What are the effects of eRetail in the automotive industry and other related industries such as logistics?
  • Which are the key participants and what are their strengths and weaknesses?
  • How will the automotive eRetail channel shape up in the future?
Note: Product cover images may vary from those shown


  • Amazon
  • eBay
  • Itaro
  • JEGS
  • MercardoLibre
  • Rock Auto
1. Executive Summary
  • Key Trends for eRetailers in the Americas
  • eRetailer Revenue Share of Online Part Sales by Participant Type
  • eRetailer Revenue Share of Online Part Sales by Product Type
  • Key American eRetailers–Regional and Product Presence
  • eRetailer Solution Positioning
  • eRetailers-Growing Through Channel and Business Innovation
  • Mass eRetailer Strategy-End-to-end Solution Provider
  • eRetailer Growth Strategy-Developing an O2O Network
  • Amazon’s Development of Full Distribution Capabilities
  • Amazon’s Alexa Integration for Ownership Management
  • Competitor Benchmarking-Current and Future Outlook
2. Research Scope, Objectives, Background, and Methodology
  • Research Scope
  • Research Aims and Objectives
  • Key Questions this Study will Answer
  • Research Methodology
3. Definitions and Segmentation
  • eCommerce and Online Retail Definitions
  • Channel Participant Segmentation
  • Channel Participant Definitions
  • Definitions
4. Global Trends in eRetailing
  • eRetailer Trends by Region-What is Different in the Americas
  • Revenue Breakdown by Region-Parts and Accessories
  • Emerging Business Models in Aftermarket eRetailing
5. Competitive Profiling of Key eRetailers
  • Comparative Benchmarking of Key eRetailers
  • Comparative Benchmarking of Key eRetailers-Web Traffic
  • Key eRetailers-Key Value Proposition and Growth Strategy
  • Key eRetailers-Differentiation Strategies
  • Amazon Versus eBay-Customer Approach
6. Amazon
  • Company Overview
  • Amazon’s Development of Full Distribution Capabilities
  • Business Strategy-Developing an O2O Network
  • Business Strategy-Services as Products
  • Business Strategy-Potential Impact of Amazon’s Virtual Assistant Alexa
  • Amazon’s Alexa Integration Scenarios
  • Business Strategy-Innovative Last Mile Delivery
  • Business Strategy-Vertical Integration
  • Business Strategy-Growth Through Loyalty and Subscription
  • Business Strategy-Attracting New Customers Through Programs
  • Business Strategy-Fee Structure for Sellers
  • Strategic Positioning
7. eBay
  • Company Overview
  • Business Strategy-One Stop Shop for Cars
  • Business Strategy-Enables Easy Shipping
  • Business Strategy-Vehicle Sales
  • Business Strategy-Differentiated Sales Support for Sellers
  • Strategic Positioning
8. Rock Auto
  • Company Overview
  • Business Strategy-Low-cost Distribution and Platform
  • Strategic Positioning
  • Company Overview
  • Business Strategy-Targeting Enthusiasts, High-performance Segment
  • Strategic Positioning
10. Tire Rack
  • Company Overview
  • Business Strategy-Addressing DIFM customer segment
  • Business Strategy-Focusing on the B2B Customer Segment
  • Strategic Positioning
11. US Auto Parts
  • Company Overview
  • Business Strategy-Growth Through Optimizing Resources
  • Strategic Positioning
12. Itaro
  • Company Overview
  • Business Strategy-Just-in-Time Model and Wide Range of Services
  • Business Strategy-Multi-channel Approach in eRetailing
  • Strategic Positioning
13. MercardoLibre
  • Company Overview
  • Business Strategy-Effective Marketplace Platform
  • Strategic Positioning
14. Growth Opportunities and Companies to Action
  • Growth Opportunity-Improve Delivery Speed and Establish an O2O Service Network
  • Strategic Imperatives for Success and Growth
15. Future Outlook
  • Key Conclusions and Future Outlook
  • The Last Word–3 Big Predictions
  • Legal Disclaimer
16. Appendix
  • Abbreviations and Acronyms Used
  • Market Engineering Methodology
Note: Product cover images may vary from those shown
  • Amazon
  • Itaro
  • JEGS
  • MercardoLibre
  • Rock Auto
  • Tire Rack
  • US Auto Parts
  • eBay
Note: Product cover images may vary from those shown