U.S. Consumer Payments Outlook Through 2020

  • ID: 4233144
  • Report
  • Region: United States
  • 172 Pages
  • Packaged Facts
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FEATURED COMPANIES

  • American Express
  • Discover
  • Mastercard
  • Visa
  • MORE

Consumer payment preferences are changing faster than ever before, migrating further toward electronic and card-based payments and away from paper-based payments such as cash and check. Hastening this migration, e-commerce and m-commerce are transforming the nature of consumer payments, tilting the balance further in favor of bill- and non-bill electronic and card-based payments; while P2P payments take digital shape. Cash and check are on the chopping block: Dropping from an 8.7% share in 2016, the author expects cash to comprise 6.9% of consumer payment value in 2020, with declines also noted for check payments, with card-based and electronic payment picking up the slack.

These shifts in consumer payment preferences are shaping the value and volume of payments made, affecting market share for cash, debit cards, prepaid cards, credit cards, electronic payments such as online banking bill payment and bank account payment, and of course cash and check. This, in turn, has ramifications for industry participants drawing revenue or paying fees from the consumer payments food chain.

Addressing this shift, the "U.S. Consumer Payments Outlook Through 2020" provides both trended consumer usage, behaviour and attitude analysis on consumer payments and market sizes and forecasts through 2020 for key consumer payments instruments and methods.

The report emphasizes 2007-2016 survey trending of consumer payment usage and behaviour, segmented by payment instrument and method: credit card, debit card, prepaid card, cash, check, online and mobile payments, and P2P and money transfers, with demographic analysis.

The scope of analysis includes:

  • Consumer credit card usage, monthly usage, engagement rate, monthly usage frequency, number of cards in wallet, card balances, and credit profile, with demographic analysis and usage by card association.
  • Consumer debit card usage, monthly usage, engagement rate, and monthly usage frequency (cash withdrawal and purchases), with demographic analysis and usage by card association.
  • Prepaid usage trends, reloadable vs. non-reloadable and by card association
  • Cash usage analysis, including amounts carried, cash withdrawal amounts, cash preference by merchant vertical, small value payments, likelihood of cash being used as preferred payment instrument; degree of using cash to pay for goods and services; reasons for choosing cash over payment cards; cash preferences regarding purchases and bill payment, influence of cash preference on payment cards (by type of card), and influence of cash preference on banking relationship and creditworthiness.
  • Online and mobile payment preferences, including remote payments vs. in-person payments, online purchasing usage penetration, online and mobile purchase frequency trends, online payment method of choice, phone/mail payment usage methods, emerging and tradition payment methods used to pay bills, forms of payment used to pay bills, mobile wallet funding method, and mobile wallet payment entry method.
  • P2P and money transfer usage methods, including usage of and interest in bank-driven P2P and instant P2P payment.
  • Monthly payment volume and payment volume share, by payment instrument, including cash, check, debit card, credit card and online banking bill payment.
  • Market sizing and forecasting includes:
  • 2012-2020 market size and forecast for U.S. noncash payment value and volume, segmented by debit cards, prepaid cards, credit cards, ACH payments, and checks.
  • 2012-2020 market size and forecast for U.S. consumer payment value and volume, segmented by cash, debit card, credit card, check, electronic payments, and other payment types.
  • 2012-2016 market size for general-purpose consumer payment card value, segmented by debit/prepaid card and credit card and by card association.
  • 2012-2020 credit card and debit card usage forecasts
  • 2012-2020 retail sales and ecommerce sales market size and forecast
  • 2012 vs. 2015 market size for remote vs. in-person general-purpose payment card value
  • 2012-2016 market size for consumer ACH payment value and volume, segmented by direct deposit payment, online banking bill payment; payments initiated by telephone and payments initiated online.
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Note: Product cover images may vary from those shown
2 of 4

FEATURED COMPANIES

  • American Express
  • Discover
  • Mastercard
  • Visa
  • MORE

1. Executive Summary

Report Scope

  • Report Summary
  • Market Size And Forecast

U.S. Payments Value & Volume: Market Size And Forecast

  • U.S. Consumer Payments Value & Volume: Market Size And Forecast
  • Consumer Payment Card Market Size
  • Key Trends And Observations

Consumer Credit Card Payments

  • Consumer General-Purpose Credit Card Payment Market Size
  • Credit Card Usage Forecast
  • A Credit-Based Payment Tool Lagging Only Cash And Debit In Usage
  • Balances Outstanding And Number Of Cards Trend Downward
  • Subprime Borrowers No Longer A Factor
  • Usage Trends
  • Demographic Trends
  • Usage Trends Over Time
  • Usage Frequency Trends Over Time
  • Number Of Cards In Wallet: Trends Over Time

Consumer Debit And Prepaid Card Payments

  • Debit Card Usage Forecast
  • Debit Card Usage Trends
  • Demographic Trends
  • Usage Trends Over Time
  • 2010-2016 Usage Trends By Demographic
  • Cash And Purchase Usage And Usage Frequency Trends
  • Prepaid Card Usage Trends

ACH Payments

  • ACH Payments Market Size
  • ACH Consumer Payment Market Size
  • Online Banking Bill Payment Usage Growth Trends
  • Consumer Bank Account Number Payment Usage Growth Trends

Check Payments

  • Check Payments Market Size
  • Consumer Check Payments

Cash Payments

  • U.S. Consumer Cash Payment Value & Volume: Market Size & Forecast
  • Carrying Cash
  • Cash Withdrawal Amounts
  • In Important Ways, Cash Remains King
  • Cash Takes A Hit But Remains Resilient
  • Small Value Payments
  • Cash Less Likely To Be Preferred Payment Instrument
  • Degree Of Using Cash To Pay For Goods And Services
  • Reasons For Choosing Cash Over Payment Cards
  • Cash Preferences: Paying For Purchases And Bills
  • Influence Of Cash Preference On Payment Cards, By Type
  • Influence Of Cash Preference On Banking Relationship And Creditworthiness

Online And Mobile Payments

  • Remote Payment Growth Rate Twice The In-Person Payment Rate
  • Online Purchasing Usage Penetration Growth Slowing Down
  • Online And Mobile Purchase Frequency Trends
  • Credit Cards The Online Payment Method Of Choice; Paypal Firmly Established
  • Phone/Mail Payment Usage Methods See Check Declines
  • Bill Payment Methods Used: Trends Over Time
  • Form Of Payment Used To Pay Bills: Trends Over Time
  • Mobile Wallet Funding Method
  • Mobile Wallet Payment Entry Method

P2P And Money Transfer

  • P2P And Money Transfer Usage Methods: Trends Over Time
  • Bank-Driven P2P And Instant P2P Payment: Usage And Interest

2. Market Size And Forecast
U.S. Payments Value & Volume: Market Size And Forecast

Payments Value And Volume: 2012-2020

  • Table 2-1: U.S. Payments Value, 2012-2020
  • Table 2-2: U.S. Payments Value: Cagr And Total Growth Rate, 2012-2015 And 2015-2010
  • Table 2-3: U.S. Payments Volume, 2012-2020
  • Table 2-4: U.S. Payments Volume: Cagr And Total Growth Rate, 2012-2015 And 2015-2010

U.S. Consumer Payments Value & Volume: Market Size And Forecast

Consumer Payments Value And Volume: 2012-2020

  • Table 2-5: Consumer Payments Value, By Payment Instrument, 2012-2016
  • Table 2-6: Consumer Payments Value, By Payment Instrument, 2016-2020
  • Table 2-7: Consumer Payments Volume, By Payment Instrument, 2012-2016
  • Table 2-8: Consumer Payments Volume, By Payment Instrument, 2016-2020

Consumer Payment Card Market Size

  • Consumer General-Purpose Card Payment Value: 2012-2016
  • Consumer Payment Value By Card Type
  • Table 2-9: Consumer General-Purpose Card Payment Value: Credit Vs. Debit/Prepaid, 2012-2016
  • Consumer Payment Value By Card Association
  • Table 2-10: Consumer General-Purpose Card Payment Value, By Payment Network Brand, 2012-2016
  • Key Trends And Observations
  • Ecommerce & Mobile
  • Table 2-11: U.S. Retail Sales: Total And Ecommerce, 2007-2016
  • Table 2-12: U.S. Retail Sales Forecast: Total And Ecommerce, 2016-20
  • Traditional Accounts Remain Bedrock
  • Table 2-13: Checking And Savings Account Ownership, 2007-2016
  • Traditional And Emerging Accounts And Payment Instruments Blurring
  • Table 2-14: Traditional And Emerging Accounts And Payment Instruments: Usage By Type And Demographic, 2016
  • Large-Value Payments

3. Consumer Credit Card Payments

Consumer General-Purpose Credit Card Payment Market Size

  • Table 3-1: Consumer General-Purpose Credit Card Payment Value, By Payment Network Brand, 2012-2016
  • Visa Takes Share; American Express Lags
  • Table 3-2: Consumer General-Purpose Credit Card Payment Value, By Payment Network Brand, 2012-2016

Credit Card Usage Forecast

  • Table 3-3: Active General-Purpose Credit Card Usage: Percentage Use And Population, 2007-2016
  • Table 3-4: Active General-Purpose Credit Card Usage: Percentage Use And Population, 2016-2020

Credit Card Trends

  • A Credit-Based Payment Tool Lagging Only Cash And Debit In Usage
  • Table 3-5: Consumer Credit Card Payments: Monthly Payment Volume, By Payment Type, 2012-2014

Balances Outstanding And Number Of Cards Trend Downward

  • Table 3-6: Credit Cards: Cards Outstanding, Users, And Balances, 2008 Vs. 2016
  • Table 3-7: American Express Credit Card Users: Portion Of Monthly American Express Bill Paid, 2007-2016
  • Table 3-8: Discover Credit Card Users: Portion Of Monthly Discover Bill Paid, 2007-2016
  • Table 3-9: Mastercard Credit Card Users: Portion Of Monthly Mastercard Bill Paid, 2007-2016
  • Table 3-10: Visa Credit Card Users: Portion Of Monthly Visa Bill Paid, 2007-2016

Subprime Borrowers No Longer A Factor

  • Table 3-11: Credit Card Usage, By Credit Score, 2007-2015
  • Table 3-12: Net Credit Limit Extensions And Reductions, By Credit Score, 2007-2015

Usage Trends

  • Table 3-13: Credit Card Usage Penetration, 2008-2014
  • Table 3-14: Credit Card Usage, By Type, 2007-2016

Demographic Trends

  • Table 3-15: Credit Card Usage Penetration, By Age, 2009 Vs. 2013
  • Table 3-16: Credit Card Percent Usage Volume: Share Of Consumer Payments, By Age, 2009 Vs. 2013
  • Table 3-18: Credit Card Usage Penetration, By Hh Income, 2009 Vs. 2013
  • Table 3-19: Credit Card Percent Usage Volume: Share Of Consumer Payments, By Hh Income, 2009 Vs. 2013 2007-2016 Trends
  • Table 3-20: Credit Card Usage, By Type And Brand, 2007-2016
  • Table 3-21: Credit Card Usage In Last 30 Days, By Type And Brand, 2007-2016 2010-2016 Demographic Trends
  • Table 3-22: General-Purpose Card Usage In Last 30 Days, By Demographic, 2010 Vs. 2016

Usage Frequency Trends

  • Table 3-23: Credit Card Monthly Use And Monthly Usage Frequency Share, 2007-2016
  • Table 3-24: General-Purpose Credit Card Monthly Use And Monthly Usage Frequency Share, 2007-2016
  • Table 3-25: Department Store Credit Card Use And Monthly Usage Frequency Share, 2007-2016

Demographic Trends

  • Table 3-26: General-Purpose Credit Card Use And Monthly Usage Frequency, By Age, 2010 Vs. 2016
  • Table 3-27: General-Purpose Credit Card Use And Monthly Usage Frequency, By Hh Income, 2010 Vs. 2016

Number Of Cards In Wallet: Trends Over Time

  • Table 3-30: Percent Of Adults Having General-Purpose Credit Cards And Share By Number Of Cards, By Brand, 2007-2016
  • Table 3-31: Mastercard And Visa Credit Card Usage Share, By Demographic, 2010 Vs. 2016
  • Table 3-32: American Express And Discover Credit Card Usage Share, By Demographic, 2010 Vs. 2016

4. Consumer Debit And Prepaid Card Payments

Consumer General-Purpose Debit & Prepaid Card Payment Market Size

Table 4-1: Consumer General-Purpose Debit & Prepaid Card Payment Value, By Payment Network Brand, 2012-2016

Visa Dominates

Table 4-2: Consumer General-Purpose Debit & Prepaid Card Payment Value, By Payment Network Brand, 2012-2016

Debit Card Usage Forecast

  • Table 4-3: Active General-Purpose Debit Card Usage: Percentage Use And Population, 2007-2016
  • Table 4-4: Active General-Purpose Debit Card Usage: Percentage Use And Population, 2016-2020

Debit Card Trends

  • A Core Payment Tool For Bills And Non-Bills
  • Table 4-5: Consumer Debit Card Payments: Monthly Payment Volume, By Payment Type, 2012-2014

Usage Trends

  • Table 4-6: Debit Card Usage Penetration, 2008-2014
  • Table 4-7: Debit Card Usage, By Type, 2007-2016

Demographic Trends

  • Table 4-8: Debit Card Usage Penetration, By Age, 2009 Vs. 2013
  • Table 4-9: Debit Card Percent Usage Volume: Share Of Consumer Payments, By Age, 2009 Vs. 2013
  • Table 4-10: Debit Card Usage Penetration, By Hh Income, 2009 Vs. 2013
  • Table 4-11: Debit Card Percent Usage Volume: Share Of Consumer Payments, By HH Income, 2009 Vs. 2013

2007-2016 Trends

  • Table 4-12: Debit Card Usage, By Type And Brand, 2007-2016
  • Table 4-13: Debit Card Usage In Last 30 Days, By Type And Brand, 2007-2016

2010-2016 Demographic Trends

Table 4-14: Used Debit Card In Past 30 Days: Atm-Only And General-Purpose Debit Card Usage Share, By Demographic, 2010 Vs. 2016

Cash And Purchase Usage And Usage Frequency Trends

  • Table 4-15: Mastercard & Visa Debit Card Usage Frequency In Last 30 Days: Total Transactions, 2010-2016
  • Table 4-16: Mastercard & Visa Debit Card Usage Frequency In Last 30 Days: Purchase Transactions, 2010-2016
  • Table 4-17: Mastercard & Visa Debit Card Usage Frequency In Last 30 Days: Cash Transactions, 2010-2016
  • Table 4-18: Atm-Only Debit Card Usage & Usage Frequency In Last 30 Days, 2010-2016

Prepaid Card Usage Trends - 2010-2016 Trends

Table 4-19: Prepaid Card Usage, By Type And Brand, 2010-2016
Table 4-20: Prepaid Card Usage, By Brand, 2010-2016

2010-2016 Demographic Trends

Table 4-21: Prepaid Card Use By Brand And Demographic, 2010 Vs. 2016
Table 4-22: Prepaid Card Use By Brand And Demographic, 2010 Vs. 2016

5. ACH Payments
ACH Payments Market Size 

  • Payments Value: 2012-2020
  • Table 5-1: U.S. ACH Payments Value And Volume, 2012-2020

Credit Vs. Debit Transfers

  • Network Operator Vs. On-Us Transactions
  • Table 5-2: ACH Payment Value And Volume: Network, On-Us, Credit And Debit, 2012 Vs. 2015

ACH Consumer Payment Market Size

  • Network ACH Payments Value And Volume: 2012-2020
  • Table 5-3: ACH Payments: Value And Volume, 2009-2016

Consumer ACH Payments Value And Volume: 2012-2020

  • Table 5-4: ACH Consumer Payments: Value And Volume, 2009-2016
  • Market Size: Consumer ACH Direct Deposit Payments
  • Table 5-5: ACH Direct Deposit, Value And Volume, 2009-2016
  • Market Size: Consumer ACH Online Banking Bill Payments
  • Table 5-6: ACH Online Banking Bill Payment, Value And Volume, 2009-2016
  • Market Size: Consumer ACH Payments Initiated Online Vs. Telephone
  • Table 5-7: ACH Telephone And Web Payment, Value And Volume, 2009-2016
  • Online Banking Bill Payment Usage Growth Trends
  • Table 5-8: Consumer Online Banking Bill Payments: Monthly Payment Volume, By Payment Type, 2012-2014
  • Consumer Bank Account Number Payment Usage Growth Trends
  • Table 5-9: Consumer Bank Account Number Payments: Monthly Payment Volume, By Payment Type, 2012-2014

6. Check Payments
Check Payments Market Size

Table 6-1: Check Value And Volume: Checks Written, Converted To ACH And Payments, 2012 Vs. 2015

Consumer Check Payments: Still Broadly Used But With Low-And Lesser-Frequency

Table 6-2: Consumer Check Payments: Monthly Payment Volume, By Payment Type, 2012-2014

Consumer Check Payments

  • Federal Reserve Data Sets The Stage
  • Trended Consumer Survey Analysis Suggests Steady, Consistent Decline

Table 6-3: Percent Of Bill Payers Who Use Checks: Always, Sometimes And Never, 2010-2016

Demographic Analysis

Table 6-4: Bill Payers Who Always Use Checks: Indexed Usage, By Demographic, 2016

7. Cash Payments

U.S. Consumer Cash Payment Value & Volume: Market Size & Forecast

Table 7-1: U.S. Consumer Cash Payments Value And Volume, 2012-2020

Carrying And Withdrawing Cash
Cash In Circulation: Big Bill Boom

Table 7-2: Currency In Circulation: Value And Value Share, By Denomination, 2007-2016

Carrying Cash
Cash Withdrawal Amounts Higher Than Credit Card And Debit Card Payment Value

Table 7-3: Number And Value Of ATM Withdrawals At Depository Institutions, By Withdrawal Type, 2003-2015

In Important Ways, Cash Remains King

Table 7-4: Consumer Cash Payments: Monthly Payment Volume, By Payment Type, 2012-2014

Cash Takes A Hit But Remains Resilient

  • Breadth Of Merchant Use
  • Small Value Payments
  • The Cash User
  • Cash Less Likely To Be Preferred Payment Instrument
  • Who Loves Cash?

Degree Of Using Cash To Pay For Goods And Services

  • Table 7-5: Degree Of Using Cash To Pay For Goods And Services, 2016
  • Table 7-6: Degree Of Using Cash To Pay For Goods And Services, By Demographic, 2016

Reasons For Choosing Cash Over Payment Cards

  • Table 7-7: Reasons For Choosing Cash Over Payment Cards, 2016
  • Table 7-8: Reasons For Choosing Cash Over Payment Cards, By Demographic, 2016
  • Table 7-9: Reasons For Choosing Cash Over Payment Cards, By Frequency Of Cash Use, 2016

Cash Preferences: Paying For Purchases And Bills

  • Table 7-10: Degree Of Preference For Paying With Cash, By Demographic, 2010 Vs. 2016
  • Table 7-11: Degree Of Preference For Using Cash To Pay Bills, By Demographic, 2016

Influence Of Cash Preference On Payment Cards, By Type

  • Table 7-12: Relationship Of Cash Preferences To Credit Card Usage, 2016
  • Table 7-13: Relationship Of Cash Preferences To Debit Card Purchase And Cash Usage, 2016
  • Table 7-14: Relationship Of Cash Preferences To Reloadable And Non-Reloadable Prepaid Card Usage, 2016

Influence Of Cash Preference On Banking Relationship And Creditworthiness

  • Table 7-15: Relationship Of Cash Preferences To Banking Relationship And Types Of Loans Used,2016
  • Table 7-16: Relationship Of Cash Preferences To Credit Score, 2016

8. Online And Mobile Payments
Remote Payment Growth Rate Twice The In-Person Payment Rate

Table 8-1: General-Purpose Card Payments Volume And Value: In-Person Vs. Remote, 2012-2015

Payment Method Usage Trends
Online Purchasing Usage Penetration Growth Slowing Down

Table 8-2: Payment Methods: Online Vs. Phone Or Mail, 2014-2016

Online And Mobile Purchase Frequency Trends

Table 8-3: Purchases Made Last 30 Days: Online Purchase Frequency And Mobile Purchases, 2010- 2016

Credit Cards The Online Payment Method Of Choice; Paypal Firmly Established

Table 8-4: Online Payment Methods Used, By Type, 2014-2016

Phone/Mail Payment Usage Methods See Check Declines

Table 8-5: Phone/Mail Payment Methods Used, By Type, 2014-2016

Bill Payment Trends
Bill Payment Methods Used: Trends Over Time

Table 8-6: Bill Payment Methods Used, 2010-2016

Form Of Payment Used To Pay Bills: Trends Over Time

  • Table 8-7: Bill Payments: Form Of Payment Always Used, 2010-2016
  • Table 8-8: Bill Payments: Form Of Payment Sometimes Used, 2010-2016
  • Table 8-9: Bill Payments: Form Of Payment Never Used, 2010-2016

Mobile Wallets

  • Mobile Wallet Funding Method
  • Paypal: Funding Method Disruptor
  • Mobile Wallets Also Potential Funding Method Disruptors

Table 8-10: Mobile Wallet Funding Method And Preferred Funding Method, 2016

Mobile Wallet Payment Entry Method

Table 8-11: Mobile Phone Purchasing: Payment Entry Method And Preferred Method, 2016

9. P2P And Money Transfer
P2P And Money Transfer Usage Methods: Trends Over Time

Table 9-1: Sending/Receiving Money: Methods Used, 2010-2016

Bank-Driven P2P Usage And Interest

Table 9-2: Bank Account With P2P Functionality: Usage And Interest, By Demographic, 2016

Instant P2P Payment Usage And Interest

Table 9-3: Instant Electronic P2P Usage And Interest, By Demographic, 2016

Appendix

Note: Product cover images may vary from those shown
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  • American Express
  • Discover
  • Mastercard
  • Visa
Note: Product cover images may vary from those shown
5 of 4
Note: Product cover images may vary from those shown
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