eGain Corp (EGAN) - Financial and Strategic SWOT Analysis Review

  • ID: 4285825
  • SWOT Analysis
  • 25 pages
  • GlobalData
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eGain Corp (eGain) is a technology company that provides cloud-based and on-site customer engagement software solutions. The company offers products such as eGain case manager, eGain chat, eGain clicktocall, eGain cobrowse, eGain community, eGain consulting, eGain virtual assistant, eGain mail, eGain notify, eGain offers, eGain social, eGain mobile, eGain virtual assistant, eGain VIM, eGain survey, and others. It provides analytics capability to various contact centers for intra-day resource measurement and management, managing operational agility, and agent productivity. eGain offers its solutions to financial services, government, healthcare, insurance, outsourcers, retail, telecom, travel and hospitality, utilities, contact centers, ecommerce, eservice, helpdesks, IT, and marketing sectors. The company has operations in the UK, India, and the US. eGain is headquartered in Sunnyvale, California, the US.

eGain Corp Key Recent Developments

May 07, 2018: eGain reports 30% growth year over year in recurring revenue in Q3 2018
Aug 17, 2017: eGain appoints SaaS sales veteran Todd Woodstra as senior vice president, Global Sales

This comprehensive SWOT profile of eGain Corp provides you an in-depth strategic analysis of the company’s businesses and operations. The profile has been compiled by the Author to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

This company report forms part of the Author’s ‘Profile on Demand’ service, covering over 50,000 of the world’s leading companies. Once purchased, the Author’s highly qualified team of company analysts will comprehensively research and author a full financial and strategic analysis of eGain Corp including a detailed SWOT analysis, and deliver this direct to you in pdf format within two business days. (excluding weekends).

The profile contains critical company information including:
  • Business description – A detailed description of the company’s operations and business divisions.
  • Corporate strategy – Analyst’s summarization of the company’s business strategy.
  • SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
  • Company history – Progression of key events associated with the company.
  • Major products and services – A list of major products, services and brands of the company.
  • Key competitors – A list of key competitors to the company.
  • Key employees – A list of the key executives of the company.
  • Executive biographies – A brief summary of the executives’ employment history.
  • Key operational heads – A list of personnel heading key departments/functions.
  • Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
  • Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
  • Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.
Note: Some sections may be missing if data is unavailable for the company.

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
  • The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.
Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
  • The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.
Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
  • Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.
Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
  • Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.
Gain key insights into the company for academic or business research.
  • Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.
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Section 1 - About the Company

eGain Corp - Key Information
eGain Corp - Overview
eGain Corp - Key Employees
eGain Corp - Key Employee Biographies
eGain Corp - Key Operational Heads
eGain Corp - Major Products and Services
eGain Corp - History
eGain Corp - Company Statement
eGain Corp - Locations And Subsidiaries
Head Office
Other Locations & Subsidiaries

Section 2 - Company Analysis

eGain Corp - Business Description
eGain Corp - Corporate Strategy
eGain Corp - SWOT Analysis
SWOT Analysis - Overview
eGain Corp - Strengths
eGain Corp - Weaknesses
eGain Corp - Opportunities
eGain Corp - Threats
eGain Corp - Key Competitors

Section 3 - Company Financial Performance Charts

eGain Corp - Financial Ratios
Financial Ratios - Capital Market Ratios
Financial Ratios - Annual Ratios
Financial Ratios - Interim Ratios
Financial Ratios - Ratio Charts

Section 4 - Appendix

Ratio Definitions
About Us
Contact Us

Note*: Some sections may be missing if data is unavailable for the company

List of Tables

eGain Corp, Key Information
eGain Corp, Key Ratios
eGain Corp, Share Data
eGain Corp, Major Products and Services
eGain Corp, History
eGain Corp, Key Employees
eGain Corp, Key Employee Biographies
eGain Corp, Key Operational Heads
eGain Corp, Other Locations
eGain Corp, Subsidiaries

eGain Corp, Key Competitors
eGain Corp, SWOT Analysis
eGain Corp, Ratios based on current share price
eGain Corp, Annual Ratios
eGain Corp, Interim Ratios
Currency Codes
Capital Market Ratios
Equity Ratios
Profitability Ratios
Cost Ratios
Liquidity Ratios
Leverage Ratios
Efficiency Ratios

List of Figures

eGain Corp, Performance Chart
eGain Corp, Ratio Charts
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Note: Product cover images may vary from those shown