US Automotive Technicians' Choice Survey of Replacement Parts, 2016

  • ID: 4290310
  • Report
  • Region: United States
  • 78 Pages
  • Frost & Sullivan
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Technicians Shifting to Digital Platforms

The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technicians purchase their parts and their preferences surrounding brands.

The annual technicians’ choice survey of replacement parts has been tracking these changes for several years. The study reveals critical data about the purchase drivers and habits of technicians, providing companies with actionable information to improve their market position and targeting.

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1. Executive Summary
  • Key Findings
2. Respondent and Shop Profile
  • Respondent Profile
  • Shop Profile-Independent Garage
  • Shop Profile-Franchise Garage
  • Shop Profile-Dealership
3. Purchase Process
  • Key Vendor Selection Criteria
  • Key Vendor Selection Criteria by Type of Garage
  • Use of Purchase Channels
  • Purchase Channels in Use
  • Methods of Order Placement
  • Willingness to Install a Spare Part Purchased Online by Customers
4. Batteries
  • Most Prevalent Battery Brands Installed
  • Battery Brands in Use from 2013-2016
  • Key Batteries Selection Criteria
  • Key Batteries Selection Criteria by Type of Garage
  • Top 10 Battery Brands
  • Best Battery Brands 2013-2016
  • Battery Selection Process
  • A Matrix to Guide the Strategic Prioritization of Needs to Optimize Preference
  • Strategic Prioritization of Needs-Batteries
  • Strategic Prioritization of Needs
  • Technical Note-Understanding Brand Maps
  • Brand Map
5. Tires
  • Key Tires Selection Criteria
  • Key Tires Selection Criteria by Type of Garage
  • Most Prevalent Tire Brands in Use
  • Tire Brands in Use 2013-2016
  • Stategic Prioritization of Needs-Tires
  • Brand Map
  • Best Tire Brands
  • Best Tire Brands 2013-2016
  • Tire Selection Process
6. Motor Oil
  • Key Motor Oil Selection Criteria
  • Key Motor Oil Selection Criteria by Shop Type
  • Most Prevalent Motor Oil Brands in Use
  • Type of Motor Oil in Use
  • Motor Oil Brands in Use 2013-2016
  • Strategic Prioritization of Needs-Motor Oil
  • Strategic Prioritization of Needs
  • Brand Map
  • Best Motor Oil Brands
  • Best Motor Oil Brands 2013-2016
  • Motor Oil Selection Process
  • Oil Filters Selection Criteria
7. Brake Pads
  • Key Brake Pads Selection Criteria
  • Key Brake Pads Selection Criteria by Shop Type
  • Brake Pads Brands in Use
  • Brake Pad Brands in Use 2013-2016
  • Strategic Prioritization of Needs-Brake Pads
  • Strategic Prioritization of Needs
  • Brand Map
  • Top 10 Brake Pad Brands
  • Best Brake Pad Brands 2013-2016
  • Brake Pads Selection Process
  • Replacing Brake Pad Hardware
  • Legal Disclaimer
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