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North American Mobile Workforce Management Solutions - Transforming Today's Field Service Sectors

  • ID: 4296524
  • Report
  • May 2017
  • Region: North America, United States
  • 76 Pages
  • Frost & Sullivan
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Growth Opportunities for Field Organizations and MWM Providers


  • Actsoft
  • AT&T
  • Fleet Complete
  • ProntoForms Corporation
  • SAP
  • ServicePower Technologies
  • MORE

The North American mobile workforce management (MWM) market continues to demonstrate impressive growth, bringing the benefits of real-time communications and guidance to field workers and their management teams. This sector is leveraging new technologies, selective acquisitions and alliances, and heightened customer and worker expectations to expand revenues year-over-year. This study includes key market trends, revenue and user forecasts, pricing and channel forecasts, a review of the competitive landscape, profiles of key industry participants. and a discussion of five near-term growth opportunities.

Key Questions this Study will Answer:

  • What is disrupting the MWM industry and what opportunities will it spark as a result?
  • In what stage of development is this market? What is the forecasted level of expansion during the next four to five years?
  • What are the major types of companies participating in this market? Are there new participants? What are the important drivers behind sales success? Is acquisition still a major avenue toward growth?
  • How is the mobile workforce management solution category evolving? Are today’s offerings meeting customer needs? How can providers establish a competitive advantage?
  • What are the critical success factors behind MWM growth? Which vendors and channels are further along the curve in addressing these issues?
  • What are the most effective distribution methods in the MWM market, and are they expected to continue to dominate? Are vendors in this space able to go it alone or do they need partnerships to succeed?
Note: Product cover images may vary from those shown
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  • Actsoft
  • AT&T
  • Fleet Complete
  • ProntoForms Corporation
  • SAP
  • ServicePower Technologies
  • MORE
1. Executive Summary
  • Key Findings
  • Market Engineering Measurements
  • CEO’s Perspective
2. Market Overview
  • Market Definitions
  • Key Questions this Study will Answer
  • Original Solution Developers
  • Market Distribution Channels
  • Market Distribution Channels Discussion
  • Key Trends
3. Drivers and Restraints-Total Mobile Workforce Management Market
  • Market Drivers
  • Market Restraints
4. Forecasts and Trends-Total Mobile Workforce Management Market
  • Forecast Assumptions
  • User and Revenue Forecast
  • User and Revenue Forecast Discussion
  • Pricing Trends and Forecast
  • Pricing Trends and Forecast Discussion
  • Percent Revenue Forecast by Distribution Channel
  • Percent Revenue Forecast Discussion by Distribution Channel
  • Demand Analysis
  • Demand Analysis Discussion
5. Competitive Analysis-Total Mobile Workforce Management Market
  • Transformation in the Mobile Workforce Management Industry
  • Competitive Environment
  • Competitive Factors and Assessment
  • MWM Software Vendor Positioning
  • Competitive Factors and Assessment
6. Growth Opportunities for MWM Providers
  • Growth Opportunity 1-Predictive Analytics
  • Growth Opportunity 2-Internet of Things (IoT) Integration
  • Growth Opportunity 3-Home Healthcare Segment
  • Growth Opportunity 4-Fleet and Asset Management Integration
  • Growth Opportunity 5-Wearable Apps
  • Strategic Imperatives for MWM Providers
7. The Last Word
  • The Last Word-Predictions
  • Legal Disclaimer
8. Appendix
  • Market Engineering Methodology
  • Market Engineering Measurements
  • Additional Sources of Information on Mobile Workforce Management
  • Partial List of Companies Interviewed
  • Profiles of Key Industry Participants
  • Actsoft Profile
  • Astea International Profile
  • AT&T Profile
  • ClickSoftware Technologies Profile
  • Comtech (TCS) Profile
  • Fleet Complete Profile
  • Oracle Profile
  • ProntoForms Corporation Profile
  • Salesforce Profile
  • SAP Profile
  • ServiceMax Profile
  • ServicePower Technologies Profile
  • Trimble Profile
  • Verizon Profile
  • Weever Apps Inc. Profile
  • Learn More-Next Steps
  • List of Exhibits
Note: Product cover images may vary from those shown
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  • AT&T
  • Actsoft
  • Astea International
  • ClickSoftware Technologies
  • Comtech (TCS)
  • Fleet Complete
  • Oracle
  • ProntoForms Corporation
  • SAP
  • Salesforce
  • ServiceMax
  • ServicePower Technologies
  • Trimble
  • Verizon
  • Weever Apps Inc
Note: Product cover images may vary from those shown