Cyber threats are an increasing risk to small and medium-sized enterprises (SMEs) without adequate network security. Operators can increase revenue, reduce churn and enhance their brand by targeting this customer segment with security services. This report analyses the opportunity for operators and communications service providers (CSPs) to sell security-as-a-service (SECaaS) solutions to SMEs.
This report analyses the opportunity for communications service providers (CSPs) to sell security-as-a-service (SECaaS) solutions to small and medium-sized enterprises (SMEs).
The SECaaS model provides CSPs with an opportunity to:
- boost declining revenue from the enterprise sector
- reduce churn
- enhance their brand.
The report provides recommendations for CSPs, and outlines a framework that will help network security vendors to understand the SECaaS market for SMEs from a CSP perspective.
- details the elements of a CSP SECaaS proposition for SMEs
- includes case studies of network security offerings from two operators, Deutsche Telekom and M1 (Singapore)
- lists key vendors of network security solutions for SMEs.
It is based on:
- Research on SECaaS
- A series of interviews and discussions with stakeholders in the SECaaS market, including CSPs and vendors.
This report provides answers to the following questions:
- What role do CSPs play in the SME security market, and how can they use SECaaS to increase their share in that market?
- What are the main opportunities and risks?
- How can CSPs leverage their established capabilities to build a SECaaS value proposition?
- What are the key components of a successful CSP strategy in the SECaaS market for SMEs?
Who Should Read this Report
- SECaaS and managed security service provider (MSSP) groups within CSPs.
- Strategy teams and senior executives within CSPs and vendors that are defining their organisations’ roles in the cyber security space
Opportunities and Risks For CSPs
Driving Demand and New Channels to Market
Appendix: Deutsche Telekom and M1
About the Authors