Emerging Market Guide: IBM Watson Services 2017

  • ID: 4316248
  • Report
  • Region: Global
  • 26 Pages
  • HfS Research
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FEATURED COMPANIES

  • Accenture
  • Capgemini
  • DXC Technology
  • HCL Technologies
  • Hexaware
  • IBM
  • MORE

What makes IBM Watson both interesting and important is that IBM is one of the few companies that is trying to figure out how to get cognitive systems into enterprises - legacy environments and all - in a scaled way. After a period of confusion and false starts, IBM has now positioned Watson as the most ubiquitous cognitive platform available with consumption models suited for enterprises. As IBM develops Watson as an ecosystem and even offers it to other service providers, the author sees a broader traction in the market, to the extent that the author decided to launch this study and explore if, how, and why it is gaining momentum. Is Watson starting to evolve as an ecosystem for the broader industry just as we have seen with the likes of Salesforce and Workday? This report covers emerging trends for IBM Watson services, recommendations for buyers and a preliminary service provider analysis.

Business leaders today across IT and operations have heard a lot about cognitive technologies in the last few years, but still lack clarity on practical applications. What are cognitive technologies, and why are they suddenly relevant and ready for enterprise use? More importantly, what do they mean for their specific departments and what are the use cases?

Several factors have led us to this unprecedented scenario. As data and analytics have become increasingly accessible and actionable over the last five years, Artificial Intelligence (AI) and cognitive systems have landed at the forefront of our personal and professional discussions. With the growth of low-cost computing data storage capacities, cognitive techniques finally have an environment in which to thrive.

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FEATURED COMPANIES

  • Accenture
  • Capgemini
  • DXC Technology
  • HCL Technologies
  • Hexaware
  • IBM
  • MORE
  1. What You Need to Know About IBM Watson and the Watson Services Landscape
  2. Watson’s Key Building Blocks
  3. Is There an Emerging Ecosystem for Watson Services?
  4. IBM Watson Services: Trends and Themes
  5. Recommendations for Service Buyers That Know the Journey Ahead is Not Going to be "Elementary"
  6. IBM Watson Services Emerging Market Grid
  7. Service Providers to Consider
  8. What to Watch
  9. About the Authors
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  • Accenture
  • Capgemini
  • DXC Technology
  • HCL Technologies
  • Hexaware
  • IBM
  • KPMG
  • TCS
  • Tech Mahindra
  • Wipro
Note: Product cover images may vary from those shown
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