Europe Chatbots Market (2017-2023)

  • ID: 4327864
  • Report
  • Region: Europe
  • 164 pages
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
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FEATURED COMPANIES

  • 24/7 Customer, Inc.
  • CX Company
  • Egain Corporation
  • Next IT Corporation
  • MORE
A program which is used to converse with users via a chat interface can be called as a chatbot. It is a service which is a computer based program and operates over the internet. Intelligent Consumer Engagement has become one of the trends incorporated by the companies to engage their customers. It benefits the companies to market their products & services in effective manner. The customers are also seeking for the user friendly services which can deliver them the product information whenever it is required. This has propelled companies to deploy Chatbots in order to engage the customer and enhance the traffic.

The growth in the artificial intelligence concepts would significantly contribute to the global expansion and adoption of chatbots. Advancements in the technology have further added to the numerous applications of chatbots in numerous areas of an organization. The escalating trend of digitalization and demand for messaging-as-OS platform has added to the attraction of chatbots.

Based on the types, the Chatbots market is segmented into Solution and Services. The Services market is segmented into Professional and Managed Services. Based on the Usages, the market is segmented into Websites, Contact Centers, Social Media, and Mobile Platform. Based on Organization Sizes, the market is segmented into Small & Medium Enterprises and Large Enterprises. Based on Deployment Types, the market is segmented into Cloud and On-Premise. The verticals covered under the report include BSFI, Communication, Utilities, Healthcare, Travel & Hospitality, Government, Retail, Education, and Others.

Based on Country, Chatbots market is segmented into Germany, UK, France, Russia, Spain, Italy and Rest of Europe. Germany remained the dominant Country in the Europe Chatbots market in 2016. Russia and France would witness promising CAGR during the forecast period (2017-2023).

The report covers the analysis of key stake holders of the Chatbots market. Key companies profiled in the report include International Business Machines Corporation (IBM), Nuance Communications, Inc., Egain Corporation, Next IT Corporation, Google Inc. (Speaktoit, Inc.), 24/7 Customer, Inc., CX Company, and Creative Virtual Pvt. Ltd.
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • 24/7 Customer, Inc.
  • CX Company
  • Egain Corporation
  • Next IT Corporation
  • MORE
1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Chatbots Market, by Types
1.4.2 Europe Chatbots Market, by Usages
1.4.3 Europe Chatbots Market, by Organization Sizes
1.4.4 Europe Chatbots Market, by Deployment Types
1.4.5 Europe Chatbots Market, by Verticals
1.4.6 Europe Chatbots Market, by Countries
1.5 Methodology for the research

2. Executive Summary

3. Market Overview
3.1 Introduction
3.2 Drivers and Restraints
3.2.1 Market Drivers
3.2.2 Market Restraints

4. Europe Chatbots Market
4.1 Europe Chatbots Market by Type
4.1.1 Europe Chatbots Software Market by Country
4.1.2 Europe Chatbots Services Market by Country
4.1.3 Europe Chatbots Market by Service Type
4.1.3.1 Europe Chatbots Professional Services Market by Country
4.1.3.2 Europe Chatbots Managed Services Market by Country

5. Europe Chatbots Market by Usage
5.1 Introduction
5.1.1 Europe Websites Chatbots Market by Country
5.1.2 Europe Contact Centers Chatbots Market by Country
5.1.3 Europe Social Media Chatbots Market by Country
5.1.4 Europe Mobile Platform Chatbots Market by Country

6. Europe Chatbots Market by Organization Size
6.1 Introduction
6.1.1 Europe Small & Medium Enterprises Chatbots Market by Country
6.1.2 Europe Large Enterprises Chatbots Market by Country

7. Europe Chatbots Market by Deployment Type
7.1 Introduction
7.1.1 Europe On-Premise Deployment Chatbots Market by Country
7.1.2 Europe Cloud Deployment Chatbots Market by Country

8. Europe Chatbots Market by Vertical
8.1 Introduction
8.1.1 Europe Chatbots in BFSI Market by Country
8.1.2 Europe Chatbots in Communication Market by Country
8.1.3 Europe Chatbots in Utilities Market by Country
8.1.4 Europe Chatbots in Healthcare Market by Country
8.1.5 Europe Chatbots in Travel & Hospitality Market by Country
8.1.6 Europe Chatbots in Government Market by Country
8.1.7 Europe Chatbots in Retail Market by Country
8.1.8 Europe Chatbots in Education Market by Country
8.1.9 Europe Chatbots in Others Market by Country

9. Europe Chatbots Market by Country
9.1 Introduction
9.1.1 Germany Chatbots Market
9.1.1.1 Germany Chatbots Market by Type
9.1.1.1.1 Germany Chatbots Market by Services Type
9.1.1.2 Germany Chatbots Market by Usage
9.1.1.3 Germany Chatbots Market by Organization Size
9.1.1.4 Germany Chatbots Market by Deployment Type
9.1.1.5 Germany Chatbots Market by Vertical
9.1.2 UK Chatbots Market
9.1.2.1 UK Chatbots Market by Type
9.1.2.1.1 UK Chatbots Market by Services Type
9.1.2.2 UK Chatbots Market by Usage
9.1.2.3 UK Chatbots Market by Organization Size
9.1.2.4 UK Chatbots Market by Deployment Type
9.1.2.5 UK Chatbots Market by Vertical
9.1.3 France Chatbots Market
9.1.3.1 France Chatbots Market by Type
9.1.3.1.1 France Chatbots Market by Services Type
9.1.3.2 France Chatbots Market by Usage
9.1.3.3 France Chatbots Market by Organization Size
9.1.3.4 France Chatbots Market by Deployment Type
9.1.3.5 France Chatbots Market by Vertical
9.1.4 Russia Chatbots Market
9.1.4.1 Russia Chatbots Market by Type
9.1.4.1.1 Russia Chatbots Market by Services Type
9.1.4.2 Russia Chatbots Market by Usage
9.1.4.3 Russia Chatbots Market by Organization Size
9.1.4.4 Russia Chatbots Market by Deployment Type
9.1.4.5 Russia Chatbots Market by Vertical
9.1.5 Spain Chatbots Market
9.1.5.1 Spain Chatbots Market by Type
9.1.5.1.1 Spain Chatbots Market by Services Type
9.1.5.2 Spain Chatbots Market by Usage
9.1.5.3 Spain Chatbots Market by Organization Size
9.1.5.4 Spain Chatbots Market by Deployment Type
9.1.5.5 Spain Chatbots Market by Vertical
9.1.6 Italy Chatbots Market
9.1.6.1 Italy Chatbots Market by Type
9.1.6.1.1 Italy Chatbots Market by Services Type
9.1.6.2 Italy Chatbots Market by Usage
9.1.6.3 Italy Chatbots Market by Organization Size
9.1.6.4 Italy Chatbots Market by Deployment Type
9.1.6.5 Italy Chatbots Market by Vertical
9.1.7 Rest of Europe Chatbots Market
9.1.7.1 Rest of Europe Chatbots Market by Type
9.1.7.1.1 Rest of Europe Chatbots Market by Services Type
9.1.7.2 Rest of Europe Chatbots Market by Usage
9.1.7.3 Rest of Europe Chatbots Market by Organization Size
9.1.7.4 Rest of Europe Chatbots Market by Deployment Type
9.1.7.5 Rest of Europe Chatbots Market by Vertical

10. Company Profiles
10.1 IBM Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.2 Nuance Communications, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.3 Egain Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.4 Next IT Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.5 Google Inc. (Speaktoit, Inc.)
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.6 24/7 Customer, Inc.
10.6.1 Company Overview
10.7 CX Company
10.7.1 Company Overview
10.8 Creative Virtual Pvt. Ltd.
10.8.1 Company Overview
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  • International Business Machines Corporation (IBM)
  • Nuance Communications, Inc.
  • Egain Corporation
  • Next IT Corporation
  • Google Inc. (Speaktoit, Inc.)
  • 24/7 Customer, Inc.
  • CX Company
  • Creative Virtual Pvt. Ltd.
Note: Product cover images may vary from those shown
5 of 4
Note: Product cover images may vary from those shown
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