Business Process-as-a-Service - Global Opportunity Analysis and Industry Forecast, 2017-2023 - Product Image

Business Process-as-a-Service - Global Opportunity Analysis and Industry Forecast, 2017-2023

  • ID: 4333263
  • Report
  • Region: Global
  • 176 pages
  • Allied Analytics LLP
1 of 5

FEATURED COMPANIES

  • Accenture
  • Capgemini
  • Fujitsu Limited
  • Genpact
  • Ibm Corporation
  • Oracle Corporation
  • MORE
Business process-as-a-service (BPaaS) is the delivery of business process outsourcing services that are sourced from the cloud and constructed for multitenancy. BPaaS solutions offer enhanced business agility, scalability, reliability, and lower costs through transaction-based pricing. The implementation of BPaaS enables end-user industries to switch from a capital-intensive model to a consumption-based cost structure. Some of the major BPaaS solution providers including Fujitsu Limited, IBM Corporation, Wipro Limited, and others improve efficiency, security, and optimize business operations for enterprises through a robust virtual computing infrastructure.

The global BPaaS market is expected to witness a high growth rate during the forecast period due to the rise in ICT expenditure by governments in several developed and the developing regions that include North America, Europe, and Asia-Pacific. In addition, surge in the demand for flexible and faster implementation of IT infrastructure among end-user industries has augmented the BPaaS market growth. Moreover, BPaaS market is expected to witness high growth rate due to its low costs of deployment, easy accessibility, flexible payment model, and growth in demand for virtual servers, cloud storage, and disaster recovery services. However, data privacy apprehension in public cloud deployment is one of the key factors that restrains the market growth.

The global BPaaS market is segmented based on application, deployment model, industry vertical, and geography. On the basis of application, it is categorized into HR service, finance & accounting service, analytics, supply chain management, digital asset management, and others. The deployment model includes private, public, and hybrid. Based on industry vertical, it is classified into banking, financial service, and insurance (BFSI); healthcare; government; manufacturing; retail; IT & telecom; and others (business service providers, media & entertainment, and hospitality). Geographically, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The key players that operate in the BPaaS market include Accenture, Wipro Limited, Tech Mahindra, Cognizant Technology Solutions Corporation, Capgemini, Genpact, IBM Corporation, Oracle Corporation, SAP SE, and Fujitsu Limited. These players have adopted strategies, such as geographical expansion, mergers & acquisitions, product portfolio expansion, and collaborations, to enhance their market penetration.

KEY BENEFITS FOR STAKEHOLDERS

This report provides an in-depth market analysis of BPaaS market outlining the current trends, key drivers, and potential areas for product investments.
Key players are analyzed with respect to their primary offerings, recent investments, and future developmental strategies.
A holistic approach of segmentation is carried out through in-depth market study and discussions with several industry experts.
The report provides highlights of top investment pockets, key impacting factors, and winning strategies of the global BPaaS market.

KEY MARKET SEGMENTS

BY Application

HR Service
Finance & Accounting Service
Analytics
Supply Chain Management
Digital Asset Management
Others (OMaaS and Managed Marketing Service)

BY DEPLOYMENT MODEL

Private
Public
Hybrid

BY INDUSTRY VERTICAL

Banking, Financial Services, and Insurance (BFSI)
Healthcare
Government
Manufacturing
Retail
IT & Telecom
Others (Business Service Providers, Media & Entertainment, and Hospitality)

BY GEOGRAPHY

North America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Italy
Rest of Europe
Asia-Pacific
China
India
Japan
Australia
Rest of Asia-Pacific
LAMEA
Latin America
Middle East
Africa

Key Market Players

Accenture
Wipro Limited
Tech Mahindra
Cognizant Technology Solutions Corporation
Capgemini
Genpact
IBM Corporation
Oracle Corporation
SAP SE
Fujitsu Limited
READ MORE
Note: Product cover images may vary from those shown
2 of 5

FEATURED COMPANIES

  • Accenture
  • Capgemini
  • Fujitsu Limited
  • Genpact
  • Ibm Corporation
  • Oracle Corporation
  • MORE
CHAPTER 1 INTRODUCTION

1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS
1.3. RESEARCH METHODOLOGY

1.3.1. Primary research
1.3.2. Secondary research
1.3.3. Analyst tools and models
1.3.4. Market segmentation

CHAPTER 2 EXECUTIVE SUMMARY

2.1. CXO PERSPECTIVE

CHAPTER 3 MARKET OVERVIEW

3.1. MARKET DEFINITION AND SCOPE
3.2. KEY FINDINGS

3.2.1. Top winning strategies
3.2.2. Top investment pockets
3.2.3. Top impacting factors

3.2.3.1. Need for low cost IT infrastructure and data accessibility
3.2.3.2. Increase in the for business process analytics
3.2.3.3. Increase in cloud adoption across several industry verticals
3.2.3.4. Lack of IT skills and knowledge in underdeveloped nations
3.2.3.5. Increasing inclination towards cloud technology

3.3. PORTERS FIVE FORCES ANALYSIS

3.3.1. Bargaining power of suppliers
3.3.2. Bargaining power of buyers
3.3.3. Threat of substitutes
3.3.4. Threat of new entrants
3.3.5. Competitive rivalry

3.4. MARKET PLAYER POSITIONING
3.5. MARKET DYNAMICS

3.5.1. Drivers

3.5.1.1. Need for low cost IT infrastructure and data accessibility
3.5.1.2. Increase in the need for business process analytics
3.5.1.3. Increase in cloud adoption across several industry verticals

3.5.2. Restraints

3.5.2.1. Lack of IT skills and knowledge in underdeveloped nations
3.5.2.2. Rising security concerns over cloud deployment

3.5.3. Opportunities

3.5.3.1. Increasing inclination towards cloud technology
3.5.3.2. Increase in awareness of cloud computing benefits

CHAPTER 4 GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION

4.1. OVERVIEW
4.2. HR SERVICE

4.2.1. Key market trends
4.2.2. Key growth factors and opportunities
4.2.3. Market size and forecast

4.3. FINANCE & ACCOUNTING SERVICE

4.3.1. Key market trends
4.3.2. Key growth factors and opportunities
4.3.3. Market size and forecast

4.4. ANALYTICS

4.4.1. Key market trends
4.4.2. Key growth factors and opportunities
4.4.3. Market size and forecast

4.5. SUPPLY CHAIN MANAGEMENT

4.5.1. Key market trends
4.5.2. Key growth factors and opportunities
4.5.3. Market size and forecast

4.6. DIGITAL ASSET MANAGEMENT

4.6.1. Key market trends
4.6.2. Key growth factors and opportunities
4.6.3. Market size and forecast

4.7. OTHERS (OMAAS & MANAGED MARKETING SERVICE)

4.7.1. Key market trends
4.7.2. Key growth factors and opportunities
4.7.3. Market size and forecast

CHAPTER 5 GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODEL

5.1. OVERVIEW
5.2. PRIVATE

5.2.1. Key market trends
5.2.2. Key growth factors and opportunities
5.2.3. Market size and forecast

5.3. PUBLIC

5.3.1. Key market trends
5.3.2. Key growth factors and opportunities
5.3.3. Market size and forecast

5.4. HYBRID

5.4.1. Key market trends
5.4.2. Key growth factors and opportunities
5.4.3. Market size and forecast

CHAPTER 6 GLOBAL BUSINESS PROCESS-AS-A-SERVICE MARKET(BPAAS) MARKET, BY INDUSTRY VERTICAL

6.1. OVERVIEW
6.2. BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)

6.2.1. Key market trends
6.2.2. Key growth factors and opportunities
6.2.3. Market size and forecast

6.3. HEALTHCARE

6.3.1. Key market trends
6.3.2. Key growth factors and opportunities
6.3.3. Market size and forecast ($million)

6.4. GOVERNMENT

6.4.1. Key market trends
6.4.2. Key growth factors and opportunities
6.4.3. Market size and forecast

6.5. IT & TELECOM

6.5.1. Key market trends
6.5.2. Key growth factors and opportunities
6.5.3. Market size and forecast

6.6. RETAIL

6.6.1. Key market trends
6.6.2. Key growth factors and opportunities
6.6.3. Market size and forecast

6.7. MANUFACTURING

6.7.1. Key market trends
6.7.2. Key growth factors and opportunities
6.7.3. Market size and forecast

6.8. OTHERS (OMAAS & MANAGED MARKETING SERVICE)

6.8.1. Key market trends
6.8.2. Key growth factors and opportunities
6.8.3. Market size and forecast

CHAPTER 7 GLOBAL BUSINESS PROCESS AS-A-SERVICE (BPAAS) MARKET, BY GEOGRAPHY

7.1. OVERVIEW
7.2. NORTH AMERICA

7.2.1. Key trends
7.2.2. Key growth factors and opportunities
7.2.3. Market size and forecast
7.2.4. U.S.
7.2.5. Canada
7.2.6. Mexico

7.3. EUROPE

7.3.1. Key market trends
7.3.2. Key growth factors and opportunities
7.3.3. Market size and forecast
7.3.4. UK
7.3.5. Germany
7.3.6. France
7.3.7. Italy
7.3.8. Rest of Europe

7.4. ASIA-PACIFIC

7.4.1. Key market trends
7.4.2. Key growth factors and opportunities
7.4.3. Market size and forecast
7.4.4. China
7.4.5. Singapore
7.4.6. Japan
7.4.7. Australia
7.4.8. Rest of Asia-Pacific

7.5. LAMEA

7.5.1. Key market trends
7.5.2. Key growth factors and opportunities
7.5.3. Market size and forecast
7.5.4. Latin America
7.5.5. The Middle East
7.5.6. Africa

CHAPTER 8 COMPANY PROFILES

8.1.1. Company overview
8.1.2. Company snapshot
8.1.3. Operating business segments
8.1.4. Business performance
8.1.5. Key strategic moves & developments

8.2. CAPGEMINI

8.2.1. Company overview
8.2.2. Company Snapshot
8.2.3. Operating Segments
8.2.4. Business performance
8.2.5. Key strategic moves & developments

8.3. COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

8.3.1. Company overview
8.3.2. Company snapshot
8.3.3. Operating Segments
8.3.4. Business performance
8.3.5. Key Strategic moves and developments

8.4. FUJITSU LIMITED

8.4.1. Company overview
8.4.2. Company snapshot
8.4.3. Operating Segments
8.4.4. Business performance
8.4.5. Key Strategic moves and developments

8.5. GENPACT

8.5.1. Company overview
8.5.2. Company snapshot
8.5.3. Operating Segments
8.5.4. Business performance
8.5.5. Key Strategic moves and developments

8.6. IBM CORPORATION

8.6.1. Company overview
8.6.2. Company snapshot
8.6.3. Operating Segments
8.6.4. Business performance
8.6.5. Key Strategic moves and developments

8.7. ORACLE CORPORATION

8.7.1. Company overview
8.7.2. Company snapshot
8.7.3. Operating Segments
8.7.4. Business performance
8.7.5. Key strategic moves and developments

8.8. TECH MAHINDRA

8.8.1. Company overview
8.8.2. Company Snapshot
8.8.3. Operating Segments
8.8.4. Business performance
8.8.5. Key Strategic moves and developments

8.9. SAP SE

8.9.1. Company overview
8.9.2. Company snapshot
8.9.3. Operating Segments
8.9.4. Business performance
8.9.5. Key strategic moves and developments

8.10. WIPRO LIMITED

8.10.1. Company overview
8.10.2. Company snapshot
8.10.3. Operating Segments
8.10.4. Business performance
8.10.5. Key strategic moves and developments
Note: Product cover images may vary from those shown
3 of 5

Loading
LOADING...

4 of 5

FEATURED COMPANIES

  • Accenture
  • Capgemini
  • Fujitsu Limited
  • Genpact
  • Ibm Corporation
  • Oracle Corporation
  • MORE
Business Process-as-a-Service (BPaaS) Market Report, by Allied Market Research, forecasts thatthe global BPaaS market was valued at $3,916 million in 2016, and is projected toreach at $15,144 million by 2023, growing at a CAGR of 21.8%from 2017 to 2023.

The banking, financial services, & insurance (BFSI) segment is expected to be the major revenue contributor to the global BPaaS market, due to growth in customer base and internet users. Reduced investment cost for new hardware and software in banking sector, insurance industries, and capital market are expected to drive the BPaaS market in the near future. Moreover, the healthcare segment has exhibited an increasing cloud adoption across various regions, owing to the associated benefits of low cost and improved reliability & scalability.
North America BPaaS market dominated the global market in 2016, owing to high demand for low-cost cloud infrastructure development and faster network accessibility. The developing countries, including China, Australia, and Brazil, have boosted the market growth. In addition, industry participants have focused on strengthening their portfolio of BPaaS industry solutions to ensure competence and effectiveness of cloud deployment for BPO services in other emerging markets such as Latin America, the Middle East, and Africa.
The surge in ICT expenditure, increase in cloud adoption across several industry verticals including BFSI, retail, healthcare, manufacturing, and government & education are anticipated to augment the market penetration. The prominent markets, such as Asia-Pacific and Europe, with developed cloud infrastructure, high adoption of Internet of Things (IoT) technology, and surge in demand for low-cost IT infrastructure deployment are anticipated to fuel the market growth in the near future.
North America was the highest revenue contributor to the global market in 2016, accounting for around 45.7% share of the global BPaaS market. In addition, Asia-Pacific region is projected to grow at the highest CAGR of 23.9% during the forecast period, owing to growing penetration of mobility and cloud adoption by small- and mid-sized companies.
The report features a competitive scenario of the BPaaS market and provides comprehensive analysis of key growth strategies adopted by major players. The key players profiled in the study are Accenture, IBM Corporation, Capgemini, Genpact, Oracle Corporation, and Fujitsu Limited. All these players are involved in the competitive strategies, such as geographical expansion, mergers & acquisitions, product portfolio expansion, and partnership to augment the growth of the BPaaS market.

Key Findings of the Business Process-as-a-Service (BPaaS) Market:
The hybrid deployment segment accounted for the highest share of the global BPaaS market in 2016, growing at a CAGR of 22.5%.
North America generated the highest revenue in 2016, valued at $1,790 million.
The IT & telecom segment dominated the market, in terms of market share, during the forecast period.
U.S. was the leading country in the market in 2016. In addition, Canada, China, Italy, Singapore, and other emerging nations are projected to provide significant opportunities for major players.
Note: Product cover images may vary from those shown
5 of 5
  • Accenture
  • Wipro Limited
  • Tech Mahindra
  • Cognizant Technology Solutions Corporation
  • Capgemini
  • Genpact
  • Ibm Corporation
  • Oracle Corporation
  • Sap Se
  • Fujitsu Limited
Note: Product cover images may vary from those shown
6 of 5
Note: Product cover images may vary from those shown
Adroll
adroll