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Put Your Best Foot Forward: How to Make a Great First Impression - Webinar

  • ID: 4342172
  • Webinar
  • August 2018
  • Region: Global
  • 60 Minutes
  • Lorman Business Center, Inc.
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First impressions are important. Learn tips and tricks to make your first impression positive and professional.

They say you cant judge a book by its cover, but how many of us judge people based on our first impression?

Peoples perception about us does matter and you are judged by, what you say and how you say it. You are also judged by how you dress, how you speak, and even how you shake hands when you meet others.

Creating a great first impression is key when trying to win new business and obtain new clients. People decide in a few minutes and sometimes a few seconds if they want to do business with you.

During this topic you will learn how to win over new business inside and outside your organization with a great first impression.
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How to Create Your Best 1st Impression
  • Your Appearance and Importance of Grooming
  • Your Body Language and What Your Posture and Eye Contact Say
  • Your Initial Greeting and First Handshake
Importance of a Good Speaking Voice
  • How to Speak Clearly Using the Correct Pace
  • How to Sound Confident and Why Cadence of Your Voice Matters
  • How to Eliminate Filler Words Such as Uhs, Uhms, You Knows
  • How to Sound More Professional
Networking Meetings and Business Meetings
  • How to Properly Introduce Yourself
  • Your Initial Greeting and All Important First Handshake
  • The Importance of Eye Contact and Smiling
  • The Importance of Active Listening
  • A Few Business Meeting Etiquette Tips
How to Interact With Customers on the Phone and In - Person
  • Tips When You Are Making a Telephone Call
  • Tips When You Are Receiving a Telephone Call
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Lenny Laskowski - LJL Seminars.com
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This webinar is designed for administrative assistants, executive assistants, office administrators, secretaries, office managers and other administrative professionals.
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